Site24x7 User Reviews

Name: Site24x7
Rating: 4.29655 (145 reviews)

Site24x7

Zoho Corporation

💼 Business

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BANKROLLSHOW VEGASMADEE

9 months ago

Generally bad app

The alerts on this app are terrible. I received a couple dozen alerts when setting up, the badge showed over 1k, then down to 600, then 200, then back to 500. The stats in the server monitors are marginally at best when compared with the web UI. Overall useless and has since been deleted.

SARGuy76

a year ago

Response from developer

Hi, apologies for the inconvenience caused. Please help us understand the issue you are facing in depth. Please share the detailed issue by writing to site24x7@zohomobile.com. We'll ensure to look into it with utmost priority. Thanks!

Difficult to use

Latest update makes this app unusable. Does not hold last screen or view you were on. Frustrating to try to clear alert notification count even after alerts are green.

Dig Max

a year ago

Response from developer

Hi, We apologize for the inconvenience caused. Could you please provide more details regarding your query by writing to us at site24x7@zohomobile.com or by sending in-app feedback via the app's settings? We will make sure to prioritize this issue and look into it promptly. Thank you!

Crashing immediately after last update

Previously pretty useful, great option for alerting on monitor outages.

Unfortunately, as of the last update in Nov 2022, it crashes immediately upon opening. Background alerts still work, but the app crashes as soon as it takes the foreground.

mgeoff

4 years ago

Response from developer

We regret the inconvenience caused. The issue has been fixed. Please update your app to the latest version (4.8.1). It should work fine. Feel free to write to us at site24x7@zohomobile.com for any further clarification.

Lasted release blows up

My iPhone is on 15.7 OS and just got latest release of Site24x7 app last night and now as soon as you launch app it blows up.

mdc010101

4 years ago

Response from developer

Great app, just needs a dark theme

We use this app tremendously and love Site24x7’s capabilities. We just need a dark theme! Would be much easier on the eyes at 3am when checking status of your systems!

jawo33

4 years ago

Response from developer

Thanks for your feedback. We have noted your request and will try to add it in our future updates. Feel free to write to us at site24x7@zohomobile.com for any further clarification.

Good monitoring, horrible alerting

There is too little flexibility on the alerts. With the mobile app, the push notifications are either on or off. You can’t set thresholds/rules. If a server goes down for a minute at 2am and then fixes itself… the push alert will be immediate and will wake me up for nothing. I’d be waken up multiple times nightly if I left the push notifications enabled on the phones.

SpeedSkydiver

5 years ago

Response from developer

Thanks for your feedback. We will check the possibilities with our development team and keep you posted on any developments.

IOS14

Doesn’t work with IOS 14 - app loads then quits.

James_iphone______

6 years ago

This is not a Zoho service. Logging in with Zoho automatically signs you up fr paid service

Trying to figure out how cancel this third party service. Do not try.

Bhmal

6 years ago

Response from developer

The Site24x7 is a separate product in Zoho for a monitoring solution for IT and DevOps. While logging in with the Zoho account, it will automatically create a free account to access Site24x7. Please write to us site24x7@zohomobile.com for further clarification.

Hangs all the time

I have to close and reopen it 100% of the time. I replaced my phone a few weeks ago.... same thing, hangs. Right now, I’m getting the alerts, but the page will not load to read them. Same on WiFi or 4G.

TheRandai

7 years ago

Response from developer

Hi, please update your app to the latest version (3.8.4). If the problem persists, please write to us at site24x7@zohomobile.com.

Push still broken.

No push received, red dot showing while there are no alarms. Everything else is very good.

Gil Lopez

7 years ago

Response from developer

Hi, please update your app to the latest version (3.8.4). If the problem persists, please write to us at site24x7@zohomobile.com.

Doesn’t open

I signed up and verified app won’t open clicking login does nothing haven’t even got to use yet

👽🖖🧠

7 years ago

Response from developer

We apologize for the inconvenience caused. Our developers are working on this issue. We will fix it ASAP. Drop us a line at site24x7@zohomobile.com if we can do anything else for you.

Last update broke login

The last update broke the login, and now you have to log back in even when switching apps.

VCpig

7 years ago

Login error

The last update from the app force me to login everytime I open the app. This is frustrating. Please fix. I never had an issue before, but saw today that you updated the app 6 daus ago. I have the issue since a few days. Must be related to the update.

atom2017

7 years ago

Response from developer

We apologize for the inconvenience caused. Our developers are looking into the issue. We will fix it ASAP. Drop us a line at site24x7@zohomobile.com if we can do anything else for you.

IOS widget no longer works

The iOS home screen widget no longer works. Continually says “authorization failed”. Please address this as it was a very nice feature.

TCassada

8 years ago

Response from developer

Greetings from Site24x7. The issue has been fixed. Please update your app to the latest version 3.7.4. It should work fine. Feel free to write to us at site24x7@zohomobile.com for any further clarifications.

Re-login

Since the last major update the app make me enter my credentials every time I use the app. Is very annoying and useless like this.

Is a shame cause I have more than 200 monitors and now is useless, hopefully in the next update will fix this issue.

Kilowatto-Rey

8 years ago

App updates require re-login

I have to re-login every time app is updated. Typing in my corporate account credentials is the last thing I want to do when I want to view the outage notification.

secondjh

8 years ago

Response from developer

We apologize for the inconvenience caused. Please send across a detailed mail to site24x7@zohomobile.com and we will get right back to you. Looking forward to hearing from you!

Unreliable

Not detecting actual outages. Developers taking too long to find cause and solution to problem. NOC view not updating.

Digmax

9 years ago

Brilliant service + useful app

I've been trying out Site24x7 for a year now. The app is always current and well maintained and the monitoring behind the scenes is great. Would recommend time and again.

Matt Ayers