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Site24x7

Site24x7

AI-powered monitoring for IT

145 ratings
38 reviews
💼 Business
Free

Details

  • Released
  • Updated

Features

Developer

Zoho Corporation
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About

Monitor IT infrastructure and applications from your mobile device. Get real-time alerts, analyze performance issues, and manage incidents with AI-powered insights. Track over 600 technologies from a single console.

✓AI-powered observability
✓Real-time performance monitoring
✓Incident troubleshooting
✓Customizable notifications
✓Root cause analysis reports
✓SLA management
✓NOC View
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What users say

Summarized from real user reviews of Site24x7. Based on 145 reviews and a 4.3/5 average, it highlights the 4 positives and 17 negatives reviewers mention most about this Business app.

Positive things

  • 👍Great monitoring service
  • 👍Useful for remote status checks
  • 👍Good for basic monitoring needs
  • 👍App is generally well-maintained (historically)

Negative things

  • 🐛App crashes immediately after opening
  • 🐛Login issues and re-login required frequently
  • 🐛Alerts are unconfigurable and too sensitive
  • 🐛Inconsistent badge count for alerts
  • 🐛Stats in app are worse than web UI
  • 🐛App does not hold last screen or view
  • 🐛Difficult to clear alert notification count
  • 🐛Push notifications are unreliable or broken
  • 🐛App hangs and requires frequent restarts
  • 🐛Does not work with older iOS versions
  • 🐛Support page in app doesn't work
  • 🐛No free option for users
  • 🐛Can't change alert sound
  • 🐛Little information from the app without going to website
  • 🐛Cannot see alert configuration or make alterations
  • 🐛Site24x7 is not a Zoho service, potential for accidental paid sign-up
  • 🐛High cost for paid services ($449/month)
See all reviews
+1

What's New in Site24x7

5.3

October 12, 2026

Manage events on the go with Event Correlation Stay informed even when you’re away from your desk. Use the Problems module in the Site24x7 app to review correlated events and assign technicians from your mobile device. Investigate probable causes: Review root cause details on your phone. Understand the impact: Check affected monitors and their dependencies. Assign technicians quickly: Bring the right team member into the investigation. Update the app now to access Event Correlation and act on event insights.

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User reviews

Most RecentHighest RatedLowest Rated

BANKROLLSHOW VEGASMADEE

BANKROLLSHOW VEGASMADEE
BANKROLLSHOW VEGASMADEEBANKROLLSHOW VEGASMADEE

Generally bad app

The alerts on this app are terrible. I received a couple dozen alerts when setting up, the badge showed over 1k, then down to 600, then 200, then back to 500. The stats in the server monitors are marginally at best when compared with the web UI. Overall useless and has since been deleted.
SARGuy76SARGuy76

Response from developer

Hi, apologies for the inconvenience caused. Please help us understand the issue you are facing in depth. Please share the detailed issue by writing to site24x7@zohomobile.com. We'll ensure to look into it with utmost priority. Thanks!

Difficult to use

Latest update makes this app unusable. Does not hold last screen or view you were on. Frustrating to try to clear alert notification count even after alerts are green.
Dig MaxDig Max

Response from developer

Hi, We apologize for the inconvenience caused. Could you please provide more details regarding your query by writing to us at site24x7@zohomobile.com or by sending in-app feedback via the app's settings? We will make sure to prioritize this issue and look into it promptly. Thank you!

Crashing immediately after last update

Previously pretty useful, great option for alerting on monitor outages.

Unfortunately, as of the last update in Nov 2022, it crashes immediately upon opening. Background alerts still work, but the app crashes as soon as it takes the foreground.
mgeoffmgeoff

Response from developer

We regret the inconvenience caused. The issue has been fixed. Please update your app to the latest version (4.8.1). It should work fine. Feel free to write to us at site24x7@zohomobile.com for any further clarification.

Lasted release blows up

My iPhone is on 15.7 OS and just got latest release of Site24x7 app last night and now as soon as you launch app it blows up.
mdc010101mdc010101

Response from developer

We regret the inconvenience caused. The issue has been fixed. Please update your app to the latest version (4.8.1). It should work fine. Feel free to write to us at site24x7@zohomobile.com for any further clarification.

See 33 more reviews

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User experience

🐞

Reported Bugs

16 issues

Crashing immediately after last update (Nov 2022)

Bug

App blows up (crashes) upon launch on iOS 15.7

Bug

Doesn't work with iOS 14 - app loads then quits

Bug

Last update broke login

Bug

Force login every time app is opened

Bug

IOS home screen widget no longer works ('authorization failed')

Bug

Push still broken

Bug

Red dot showing while there are no alarms

Bug

App won't open after signing up and verifying

Bug

Hangs all the time, page will not load to read alerts

Bug

Unreliable, not detecting actual outages

Bug

NOC view not updating

Bug

Doesn't stay logged in

Bug

Contact support doesn't work

Bug

Partial download, app stuck and cannot update or delete

Bug

Sites keep disappearing

Bug
✨

Requested Features

5 requests

Dark theme option

Feature

More configuration options from the app

Feature

Ability to suspend alarms from the app

Feature

Configurable push alerts with thresholds/rules

Feature

Improved alert notification handling

Feature

FAQ

What does the Site24x7 app do?

The Site24x7 app is an AI-powered observability platform designed for IT operations and DevOps. It allows users to monitor the performance of websites, servers, networks, and cloud resources in real time, troubleshoot issues, and manage incidents from their mobile devices.

What are the key features of the Site24x7 app?

Key features include real-time monitoring of over 600 technologies, instant notifications for performance issues, root cause analysis reports, SLA management, NOC View for at-a-glance status, and the ability to perform administrative actions directly from the app.

Is the Site24x7 app free to use?

The app itself is free to download and use, offering core monitoring and management capabilities. Site24x7 is a freemium service, meaning there are advanced features and higher usage tiers that may require a paid subscription.

What kind of devices is the Site24x7 app compatible with?

The application is specifically designed for iOS devices. Users can download and install it from the Apple App Store to manage their IT infrastructure on iPhones and iPads.

How can the Site24x7 app help with IT incident management?

The app provides instant notifications about performance issues and downtime, allowing for quick troubleshooting. It offers root cause analysis reports to understand the origin of problems, and enables users to assign technicians and authorize remedial actions, speeding up resolution times.