Resgrid Responder vs HoustonTX Alerting

Resgrid is a logistics, communication and management (LCM) system that can be used by fire departments (volunteer and career), police, emergency medical services (EMS), search and rescue (SAR), hazmat, CERT, emergency management and other first responder or disaster response organizations to coordinate, communicate and manage personnel, resources (units/apparatuses), incident and reporting. Resgrid will show you the status and staffing level of all your personnel and apparatuses. Set automated staffing schedules, attach notes, images and files to dispatches (calls), blast out messages, poll personnel, create and view callbacks and much more. Log calls, take notes, use the Big Board to show all information on a monitor in your station. Resgrid can manage your calls, generated either internally or from an external CAD system. Auto import calls via emails, text messages or API calls. Resgrid can dispatch via Push Notifications, Email, Text Messages and Voice Calls. So even your personnel without smart phones or cell phones at all can use land lines to get dispatched from anywhere in the world. Resgrid is the only complete LCM (Logistics, Communication & Management) system for first responders and disaster response. With a suite of mobile applications (for Personnel, Units, Incident Commands and Data Reporting) and a zero-installation cloud based SaaS backend you can get up and running in minutes. Continued use of GPS running in the background can dramatically decrease battery life.

Mach Alert is a full featured fire station alerting (FSA) solution designed to provide state of the art alerting functionality and reliability to public safety answering points (PSAP), fire and EMS facilities, and, with optional add-ons, to first responders in the field. Whether operating as a standalone system or via interface to a computer aided dispatch (CAD) product, Mach Alert is designed to minimize time spent dispatching at the 911 center and maximize the amount of critical information delivered to first responders when they need it most with tones, voice, and a robust catalog of add-ons and customization options.