Resgrid Responder vs IncidentCAD
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Resgrid Responder
This app helps emergency response teams coordinate personnel, resources, and incidents. It facilitates communication through various channels, manages staffing schedules, and allows for detailed incident reporting. The system aims to streamline logistics and improve team management for first responders.
- Personnel and apparatus status tracking
- Automated staffing schedules
- Incident dispatching and reporting
- Multi-channel communication (push, email, SMS, voice)
- Call logging and note-taking
- Big Board for station display
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Resgrid is a logistics, communication and management (LCM) system that can be used by fire departments (volunteer and career), police, emergency medical services (EMS), search and rescue (SAR), hazmat, CERT, emergency management and other first responder or disaster response organizations to coordinate, communicate and manage personnel, resources (units/apparatuses), incident and reporting. Resgrid will show you the status and staffing level of all your personnel and apparatuses. Set automated staffing schedules, attach notes, images and files to dispatches (calls), blast out messages, poll personnel, create and view callbacks and much more. Log calls, take notes, use the Big Board to show all information on a monitor in your station. Resgrid can manage your calls, generated either internally or from an external CAD system. Auto import calls via emails, text messages or API calls. Resgrid can dispatch via Push Notifications, Email, Text Messages and Voice Calls. So even your personnel without smart phones or cell phones at all can use land lines to get dispatched from anywhere in the world. Resgrid is the only complete LCM (Logistics, Communication & Management) system for first responders and disaster response. With a suite of mobile applications (for Personnel, Units, Incident Commands and Data Reporting) and a zero-installation cloud based SaaS backend you can get up and running in minutes. Continued use of GPS running in the background can dramatically decrease battery life.
IncidentCAD
Provides real-time Computer-Aided Dispatch (CAD) data for first responders. Get critical incident information, alerts, and updates directly on your mobile device, ensuring you're always informed during emergencies.
- Real-time CAD data access
- Instant incident alerts
- Supports fire, EMS, and law enforcement
- Field-ready, glanceable design
- Multi-agency response coordination
- Breakthrough Do Not Disturb/Silent mode alerts
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Built exclusively for first responders, IncidentCAD delivers real-time Computer-Aided Dispatch (CAD) data directly to your mobile device — so you have the critical information you need the moment an incident is dispatched, wherever you are. Whether you're a firefighter, EMS provider, or law enforcement officer, IncidentCAD keeps you connected to live incident data without being tethered to a station terminal or radio traffic. NEVER MISS A DISPATCH Critical emergency alerts break through Do Not Disturb and Silent mode so you're always notified when a new incident is assigned to your unit — even when your device is muted. REAL-TIME INCIDENT DATA Get instant access to incident type, location, priority level, unit assignments, and updates as they happen — directly from your agency's CAD system. BUILT FOR MULTI-AGENCY RESPONSE IncidentCAD supports first responders across fire, EMS, and law enforcement, making it the ideal tool for mutual aid situations and multi-agency incidents where coordination is critical. FIELD-READY DESIGN Designed for the demands of the field — clean, fast, and readable at a glance so you can stay focused on the response, not the screen. STAY INFORMED EN ROUTE Monitor active incidents, track updates, and stay ahead of changing conditions from the moment you're dispatched to the moment you arrive on scene.
Screenshots
Verdict
The clearest difference is review sentiment: IncidentCAD at 100% against Resgrid Responder's 38%. IncidentCAD also leads on rating (5.0 vs 4.4) and update cadence (every 3 weeks vs every 5 months). Resgrid Responder's advantage is ratings volume (7 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
IncidentCAD holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Resgrid Responder has 7 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 38% of Resgrid Responder's written reviews are positive against 100% of IncidentCAD's.
Resgrid Responder ships an update every 5 months, IncidentCAD every 3 weeks. The most recent releases landed on November 10, 2026 and November 5, 2026 respectively.
| Parameter | Resgrid Responder | IncidentCAD |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (7 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 38.5% of reviews | 100.0% of reviews — better |
| Number of ratings | 7 — better | 1 |
| Update frequency | Every 5 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.1 | 15.1 — better |
| Further details — not scored | ||
| Size | 119 MB | 35 MB |
| Age rating | 12+ | 4+ |
| Developer | Resgrid, LLC. | Gazelle Industries, LLC |
Customer experience
Resgrid Responder
IncidentCAD
In-app purchases
Resgrid Responder
No in-app purchases
IncidentCAD
No in-app purchases
Questions
Is Resgrid Responder free?
Is IncidentCAD free?
Which has better reviews, Resgrid Responder or IncidentCAD?
Do Resgrid Responder or IncidentCAD have ads?
Which is updated more often, Resgrid Responder or IncidentCAD?
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