cieMobile vs ServiceChannel Provider

The cieMobile app is a CRM application that provides account information and business development tools for the cieTrade enterprise software system. It helps support the productivity of sales people and business managers by providing mobile access to account information, contract history, tonnage, products, open invoices, shipping activity and more. The app can be connected to any authorized cieTrade database without the use of additional software or middleware. Note: cieMobile is exclusively for use with the cieTrade Enterprise Software System. To use cieMobile with your cieTrade data, you must request a cieMobile user account from our support team. A demo system is also available for use. The current version works in on-line mode only.

ServiceChannel Provider puts the power of on-site service management on every technician’s mobile device. Now you can keep your customers and your company in the know with status updates for work performed on-site. Save time and deliver more efficient, cost-effective service: - View and add notes on-site as well as add photo documentation of work orders - Check incoming jobs and update work order statuses on the go - Capture electronic signatures from your customer’s employees - Access work using existing PIN codes or technician accounts - Show accurate work hours for invoicing with geolocation tracking Based on your customer’s configuration, you can access additional features, such as: - Time Tracking and Return Schedules - Work Order Creation - Inventory Management - Refrigerant Tracking