Alfa Telecom vs MyTerranet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Alfa Telecom
Easily manage and track multiple mobile accounts from one place with a new design. Monitor usage, pay bills, recharge lines, and access support services. This app is for all types of Alfa mobile subscribers.
- Manage multiple accounts
- Track consumption
- Manage services
- Pay and recharge
- Check bills
- Send free SMS
- Locate stores
- Get support
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Discover the new Alfa mobile app by downloading it now! Enjoy the same old features you’re used to, in addition to new features wrapped in a brand new design that will allow you to easily manage and track multiple Alfa accounts all from one place. Whether you are a Prepaid, Postpaid, Business, Mobile Broadband or Alfanet subscriber, you will be able to track your consumption, manage your service, pay your bill or recharge your line, and much more. Manage multiple accounts: Easily switch between multiple Alfa accounts without the need to login every time. Track your consumption: Get an overview of your consumption as soon as you open the app. Manage your services: Manage your active services, and subscribe to new services on the go. Pay & Recharge: Recharge from a credit card, a postpaid line or a scratch card. Pay your bill and activate automatic bill payment. Transfer credit. Check your bill: Check your current bill and previous bills. Send Free SMSs: Send 5 free SMSs per day Locate Alfa Stores & distributors: Find the nearest store and get directions, contact and opening hours. Get Support: Live chat with our customer service representative, submit a suggestion, retrieve your line’s PUK, unblock codes and report coverage problems by sharing your location. *Disclaimer: This app is not in any way affiliated with, sponsored by, or endorsed by the United States insurance and financial services provider Alfa Corporation, which operates Alfa Insurance and Alfa Financial.
MyTerranet
Manage your home internet and connected devices with this self-care app. It offers parental controls to manage internet access for your household or specific devices, and allows you to monitor, block, and rename devices on your network.
- Remote internet enable/disable
- Parental control packages
- Monitor connected devices
- Block/unblock devices
- Rename devices
- Change wireless password
- View website logs
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Terranet Mobile App is the innovative selfcare solution available for Terranet customers giving fast and easy access to several services and features. With the first of its kind in Lebanon, Terranet offers the “parental control” feature which gives our customers to do the following: - Remotely Enable-Disable internet in their houses. - Remotely Enable-Disable internet on their kids network only. - Choose the default parental control package. - Customize their own parental control package. In addition to the above, Terranet gives our customers a precious tool “My home”. Customers can do the following: - They can monitor connected devices to their home network - Block or unblock devices - Rename devices - Change wireless password - View logs of accessed websites during a certain date
Screenshots
Verdict
The clearest difference is review sentiment: MyTerranet at 100% against Alfa Telecom's 31%. MyTerranet also leads on rating (4.1 vs 3.0) and iOS requirement (7.0 vs 16.0). Alfa Telecom's advantage is ratings volume (146 vs 8). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyTerranet holds the better App Store score, 4.1 against 3.0. That said, the two scores are not equally well evidenced: Alfa Telecom has 146 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 31% of Alfa Telecom's written reviews are positive against 100% of MyTerranet's.
Alfa Telecom ships an update every 3 weeks, MyTerranet monthly. The most recent releases landed on October 22, 2026 and October 17, 2026 respectively.
| Parameter | Alfa Telecom | MyTerranet |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (146 ratings) | 4.1 (8 ratings) — better |
| Positive reviews | 30.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 146 — better | 8 |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 7.0 — better |
| Further details — not scored | ||
| Size | 102 MB | 16 MB |
| Age rating | 4+ | 4+ |
| Developer | Alfa | Terranet |
Customer experience
Alfa Telecom
MyTerranet
Bugs and requests
Alfa Telecom
Reported bugs
49 issues- App crashes after update
- App closes directly after update
- App needs bug fix
- App simply doesn't work
- Error or stuck at loading
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- App is awful and rarely works
- Cannot do one thing on it
- Something went wrong when clicking
- Nothing ever really works
- Customer service/support is nonexistent
- Recharging for others has been down
- App not working on phone
- Unable to enter mobile number
- Need to use app on more than one device without automatic sign out
- App crashing after latest update
- Crash when open the application
- App crash
- Can't open the app
- Missing shared data bundle usage view
- Selection wheel doesn't work
- App never works
- Full of errors
- App not working since last update
- Freezes
- App keeps exiting itself
- Gives wrong data on 4G consumption
- Not working since many months
- Not working since iOS 11 update
- Not launching
- Crashes all the time
- Won't display bill or line services
- Needs updating for new iOS versions
- Worst app ever
- Application never works
- Incredibly useless
- Doesn't do anything
- App crashing too
- Cannot run after update
- Crashes everytime
- Doesn't open
- Can't recharge lines from it anymore
- No way to submit payment package
- Can't retrieve any info
- Cannot enter a date of birth in the past
- Password invalid
- No way to register through this app
- Free SMS feature gives error
- Unable to see outstanding bill
- Takes too long to load data
Requested features
11 requests- Dark mode option
- Widgets for data consumption
- Update app for iPhone 7 Plus iOS 15.8.4
- Make the apk better to share bundles
- Update app before opening
Show 6 moreShow fewer
- Bring back recharging for others service
- Apple watch extension
- Fix bug in app view for iPhone
- Update for iPhone 6 to send free SMS
- Add ability to choose contact when recharging
- See shared data bundle usage of each number
MyTerranet
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Alfa Telecom
No in-app purchases
MyTerranet
No in-app purchases
