Alfa Telecom vs touch Lebanon
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Alfa Telecom
Easily manage and track multiple mobile accounts from one place with a new design. Monitor usage, pay bills, recharge lines, and access support services. This app is for all types of Alfa mobile subscribers.
- Manage multiple accounts
- Track consumption
- Manage services
- Pay and recharge
- Check bills
- Send free SMS
- Locate stores
- Get support
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Discover the new Alfa mobile app by downloading it now! Enjoy the same old features you’re used to, in addition to new features wrapped in a brand new design that will allow you to easily manage and track multiple Alfa accounts all from one place. Whether you are a Prepaid, Postpaid, Business, Mobile Broadband or Alfanet subscriber, you will be able to track your consumption, manage your service, pay your bill or recharge your line, and much more. Manage multiple accounts: Easily switch between multiple Alfa accounts without the need to login every time. Track your consumption: Get an overview of your consumption as soon as you open the app. Manage your services: Manage your active services, and subscribe to new services on the go. Pay & Recharge: Recharge from a credit card, a postpaid line or a scratch card. Pay your bill and activate automatic bill payment. Transfer credit. Check your bill: Check your current bill and previous bills. Send Free SMSs: Send 5 free SMSs per day Locate Alfa Stores & distributors: Find the nearest store and get directions, contact and opening hours. Get Support: Live chat with our customer service representative, submit a suggestion, retrieve your line’s PUK, unblock codes and report coverage problems by sharing your location. *Disclaimer: This app is not in any way affiliated with, sponsored by, or endorsed by the United States insurance and financial services provider Alfa Corporation, which operates Alfa Insurance and Alfa Financial.
touch Lebanon
Manage your mobile services conveniently from your device. This app allows you to control your account, send free SMS, recharge your line, check bills, and transfer credit with ease.
- Manage services
- Send FREE SMS
- Recharge line
- View bill
- Transfer credit
- Get help
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A brand-new app designed to enhance your experience with even more seamless management of your services. You can enjoy now improved features, faster access, and a more user-friendly interface. Manage your touch account anytime, anywhere!
Screenshots
Verdict
The clearest difference is rating: Alfa Telecom at 3.0 against touch Lebanon's 2.8. touch Lebanon's advantage is review sentiment (39% vs 31%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Alfa Telecom holds the better App Store score, 3.0 against 2.8. Both are backed by a comparable volume of ratings — 146 and 139 respectively. Written reviews complicate that: 31% of Alfa Telecom's written reviews are positive against 39% of touch Lebanon's, so the app with the better star average is not the one people write more warmly about.
Alfa Telecom ships an update every 3 weeks, touch Lebanon every 5 weeks. Both last shipped on November 1, 2026.
| Parameter | Alfa Telecom | touch Lebanon |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (146 ratings) — better | 2.8 (139 ratings) |
| Positive reviews | 30.6% of reviews | 39.0% of reviews — better |
| Number of ratings | 146 — better | 139 |
| Update frequency | Every 3 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 104 MB | 135 MB |
| Age rating | 4+ | 4+ |
| Developer | Alfa | touch Lebanon |
Customer experience
Alfa Telecom
touch Lebanon
User reviews
Alfa Telecom
From 146 App Store ratingsWhat we love
- 👍 Amazing app
- 👍 Great updated interface
- 👍 Really good app
- 👍 Outstanding innovation
- 👍 Good Application
Room to improve
- 😞 Worst mobile internet provider
- 😞 Very bad 4G connection
- 😞 No internet
- 😞 App crash after update
- 😞 App simply doesn't work
touch Lebanon
From 139 App Store ratingsWhat we love
- 👍 Great app and easy to use
- 👍 Excellent application which meets all needed services!
- 👍 Great app
- 👍 Great with iPad support
- 👍 Great app
Room to improve
- 😞 Horrible user experience
- 😞 Worst app ever
- 😞 Never deal with them
- 😞 Really bad
- 😞 Most primitive app.
Bugs and requests
Alfa Telecom
Reported bugs
49 issues- App crashes after update
- App closes directly after update
- App needs bug fix
- App simply doesn't work
- Error or stuck at loading
Show 44 moreShow fewer
- App is awful and rarely works
- Cannot do one thing on it
- Something went wrong when clicking
- Nothing ever really works
- Customer service/support is nonexistent
- Recharging for others has been down
- App not working on phone
- Unable to enter mobile number
- Need to use app on more than one device without automatic sign out
- App crashing after latest update
- Crash when open the application
- App crash
- Can't open the app
- Missing shared data bundle usage view
- Selection wheel doesn't work
- App never works
- Full of errors
- App not working since last update
- Freezes
- App keeps exiting itself
- Gives wrong data on 4G consumption
- Not working since many months
- Not working since iOS 11 update
- Not launching
- Crashes all the time
- Won't display bill or line services
- Needs updating for new iOS versions
- Worst app ever
- Application never works
- Incredibly useless
- Doesn't do anything
- App crashing too
- Cannot run after update
- Crashes everytime
- Doesn't open
- Can't recharge lines from it anymore
- No way to submit payment package
- Can't retrieve any info
- Cannot enter a date of birth in the past
- Password invalid
- No way to register through this app
- Free SMS feature gives error
- Unable to see outstanding bill
- Takes too long to load data
Requested features
11 requests- Dark mode option
- Widgets for data consumption
- Update app for iPhone 7 Plus iOS 15.8.4
- Make the apk better to share bundles
- Update app before opening
Show 6 moreShow fewer
- Bring back recharging for others service
- Apple watch extension
- Fix bug in app view for iPhone
- Update for iPhone 6 to send free SMS
- Add ability to choose contact when recharging
- See shared data bundle usage of each number
touch Lebanon
Reported bugs
14 issues- App crashes when checking current balance
- App is lagging and crashes frequently
- App crashes when sending SMS and choosing numbers from contacts
- App keeps logging out and requires password change
- App not installing after download
Show 9 moreShow fewer
- App update issues
- App not compatible with iPhone X
- Apple Watch app not working
- App crashes when clicking into the phone number field in the registration form
- App not updating on iOS 9.2.1
- App download and installation failures
- App not letting to renew 3G subscription, forcing to choose different plan
- Cannot enter 'My Services' or 'Current Balance', shows 'error occured'
- App doesn't allow to see balance
Requested features
8 requests- Improve app speed
- Enhance UI and overall functionality
- Make app work without Wi-Fi or 3G-4G
- Allow recharging/topping up credit balance via credit cards for users outside Lebanon
- Develop an iPad version
Show 3 moreShow fewer
- Allow managing multiple phone lines with one login
- Add ability to pay bills from the application
- Improve 3G service
In-app purchases
Alfa Telecom
No in-app purchases
touch Lebanon
No in-app purchases
