Minneapolis 311 vs Alarm Central USA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Minneapolis 311
Easily report city issues like potholes, broken streetlights, or graffiti from your mobile device. The app uses GPS to pinpoint your location and allows photo attachments for service requests. Track the status of your reported issues from submission to resolution.
- Report city issues on the go
- Utilize GPS for location identification
- Attach photos to service requests
- Track issue status from report to resolution
- Report graffiti, damaged signs, and abandoned vehicles
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Want to report a pothole, broken streetlight, or parking meter while on the go? The Minneapolis 311 app makes reporting issues like these easier than ever. The app uses GPS to identify your location and also allows you to snap a photo to add to your service request. Reports are automatically sent to the City’s 311 system and routed to city departments for resolution. You’ll also be able to follow your issue from the time it is reported until it is resolved. The mobile app can also be used to report such issues as graffiti, damaged street signs, and abandoned vehicles. This app submits data to City of Minneapolis via a third party service, SeeClickFix. The handling of the data submitted to the City for servicing the issues submitted using this app is covered by the city's privacy policy which you may read here: http://www.minneapolismn.gov/about/ Privacy Statement: SeeClickFix will handle and store your data as well. You can read SeeClickFix's terms of use here: http://seeclickfix.com/terms_of_use
Alarm Central USA
This app allows users of alarm systems monitored by USA Central Station to securely manage their systems. Check status, view details, and control test modes. It also integrates with USAConnect for real-time alarm event management and communication with contacts.
- Secure login
- Check system status
- View contacts and site information
- Manage equipment
- View signal activity
- Place system offline (test mode)
- USAConnect integration for alarm events
- Chat with contacts for event resolution
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Alarm Central USA is an app for end users of alarm systems that are monitored by USA Central Station. Securely login, check system status, view contacts, zones, site information, equipment, view all signal activity, place the system offline (test mode) and delete test periods. Now featuring a full USAConnect integration for alarm events. Chat with other contacts to determine if the event is a false alarm, cancel the event, or request an authority dispatch!
Screenshots
Verdict
Minneapolis 311 and Alarm Central USA both sit at 4.2 stars, but that hides the real split: 100% of Alarm Central USA's written reviews are positive against 49% of Minneapolis 311's. Alarm Central USA also leads on device support (3 vs 1) and iOS requirement (12.0 vs 18.0). Minneapolis 311's advantage is ratings volume (208 vs 3). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.2 for Minneapolis 311 against 4.3 for Alarm Central USA. That said, the two scores are not equally well evidenced: Minneapolis 311 has 208 ratings behind it against 3, so its average is the more settled of the two. Written reviews are what separate them: 49% of Minneapolis 311's written reviews are positive against 100% of Alarm Central USA's.
Both ship on a similar rhythm, roughly every 4 months. The most recent releases landed on August 27, 2026 and June 1, 2026 respectively.
| Parameter | Minneapolis 311 | Alarm Central USA |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (208 ratings) | 4.3 (3 ratings) — better |
| Positive reviews | 49.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 208 — better | 3 |
| Update frequency | Every 4 months | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 147 MB | 11 MB |
| Age rating | 12+ | 4+ |
| Developer | City of Minneapolis | USA Central Station |
Customer experience
Minneapolis 311
Alarm Central USA
Bugs and requests
Minneapolis 311
Reported bugs
36 issues- App ignores modifications and autocompletes
- Typos caused by the app itself
- Cannot close issues
- Cannot sign in or register
- Cannot load categories
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- Links in 'places' tab don't work
- App will not load
- Impossible to delete account
- GPS issues
- Connectivity for report submissions
- Follow up from representatives lacking
- App doesn't submit reports (connection error)
- Delete and reinstall to fix connection error
- Registration screen loops
- Does not submit issues on iPhone 7
- Reports submit inconsistently
- Half the features don't work
- Connection issue error
- Cannot register bicycle
- Does not send video
- Map view clunky, doesn't show all issues
- Voting system and issue following have bugs
- Weird transition bug on some screens
- App crashes in cold weather
- Issues resolved don't get posted as such
- No updates on requests (some 3-4 years old)
- Mapping function too finicky
- Bombarded by spam emails from map creator
- City staff removed useful reporting options
- Does not default current time, date, or location
- Too many buttons for quick report
- App is slow
- App is clunky
- Shares too much information
- No iPhone 5 support
- No landscape mode on iPad
Requested features
8 requests- Condense description fields
- Remove redundant location fields
- Use date/time selectors
- Allow anonymous reporting
- Improve map view functionality
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- Add iPhone 5 screen support
- Improve iPad usability (landscape mode)
- Better distinction between city/park land reporting
Alarm Central USA
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Minneapolis 311
No in-app purchases
Alarm Central USA
No in-app purchases
Questions
Is Minneapolis 311 free?
Is Alarm Central USA free?
Which has better reviews, Minneapolis 311 or Alarm Central USA?
Do Minneapolis 311 or Alarm Central USA have ads?
Which is updated more often, Minneapolis 311 or Alarm Central USA?
Other comparisons
