Comparison

T vs NYC Secure

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

T

This app enables individuals who are Deaf, Hard of Hearing, DeafBlind, or have a Speech Disability to make and receive relay calls using text over the internet. It connects users with a qualified relay operator and offers features like an integrated contact list and call history.

Highlights
  • Text-based relay calls
  • Integrated contact list
  • Call history
  • Access to live customer care
  • Available on wireless networks
Features
Read full description

IP Relay, provided by T-Mobile for iOS devices, is a no cost internet-based telecommunications Mobile app available for people who are Deaf, Hard of Hearing, DeafBlind, or who have a Speech Disability who can make and receive relay calls and communicate using text on iOS 9 or higher, including iPad devices. IP Relay app is also available on wireless networks. Connect with a qualified relay operator via IP Relay. Features include integrated contact list, call history, and access to live customer care. Available only in USA and US territories. International calls will either be blocked or terminated. Registration is required to use this app. If no data plan service selected, casual data charges may apply. Learn more at t-mobile.com/IPRelay. Although IP Relay can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using the IP Relay app for emergency calling you agree that T-Mobile is not responsible for any damages resulting from errors, defects, malfunctions, interruptions, or failures in accessing or attempting to access emergency services through IP Relay whether caused by the negligence of T-Mobile or otherwise.

About

NYC Secure

This app safeguards your mobile devices and tablets from cyber threats. It alerts you to risks like unsecured Wi-Fi and phishing attempts, offering guidance to protect your data. Your privacy is paramount, with no data leaving your device.

Highlights
  • Mobile device protection
  • Unsecure Wi-Fi alerts
  • Online transaction security
  • Phishing detection
  • Privacy-focused design
  • Threat alerts and recommendations
Features
Read full description

New York City’s solution to protect its residents from cyber threats to their mobile devices and tablets. NYC Secure puts your privacy first: no data leaves your device. Brought to you by NYC Cyber Command, NYC Secure alerts users to cyber threats such as: - unsecure or “rogue” Wi-Fi networks; - hijacking online transactions; and, - phishing detection and education tools. The app alerts you to threats and recommends ways you can protect your data and device.

Screenshots

T4 screens
NYC Secure4 screens

Verdict

The call

The clearest difference is rating: NYC Secure at 4.4 against T's 3.1. NYC Secure also leads on review sentiment (54% vs 16%) and iOS requirement (12.0 vs 16.6). T's advantage is update cadence (every 3 months vs every 12 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NYC Secure holds the better App Store score, 4.4 against 3.1. Both are backed by a comparable volume of ratings — 88 and 95 respectively. Written reviews point the same way: 16% of T's written reviews are positive against 54% of NYC Secure's.

UpkeepUpdate frequency

T ships an update every 3 months, NYC Secure every 12 months. The most recent releases landed on October 23, 2026 and October 21, 2026 respectively.

Scorecard4 real differences · 6 level
T versus NYC Secure: the parameters behind the verdict, then further details
ParameterTNYC Secure
PriceFreeFree
Rating3.1 (88 ratings)4.4 (95 ratings) — better
Positive reviews16.4% of reviews53.8% of reviews — better
Number of ratings8895 — better
Update frequencyEvery 3 months — betterEvery 12 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS16.612.0 — better
Further details — not scored
Size15 MB70 MB
Age rating4+4+
DeveloperT-MobileZimperium

Customer experience

T

All ratings81 ratings
Positive45.7%
Neutral11.1%
Negative43.2%
Written reviews55 reviews
Positive16.4%
Neutral12.7%
Negative70.9%

NYC Secure

All ratings93 ratings
Positive83.9%
Neutral3.2%
Negative12.9%
Written reviews13 reviews
Positive53.8%
Neutral15.4%
Negative30.8%

Bugs and requests

T

Reported bugs

50 issues
  • App still has LOT of bugs
  • Calls get dropped
  • Line is busy error
  • Hackers fake number calls
  • App hasn't been updated
Show 45 more
  • Doesn't work at all now
  • Cut out during call
  • Tried to recall but didn't work
  • Phone number in use error
  • Call connects then drops
  • CAs typing too many 'xxxx'
  • Transcribes caller's words to email
  • Password is wrong (works elsewhere)
  • Cannot verify identity
  • New version confusing
  • Cannot use microphone on keyboard to dictate
  • Cannot register, couldn't verify details
  • App does not connect to relay
  • Microphone doesn't work for voice to text
  • App doesn't work
  • Doesn't seem to work when trying to answer call
  • Does not list incoming call
  • Opening from notification screen, number not listed
  • Buggy, doesn't cooperate with system accessibility settings
  • Scrolling is buggy
  • Incoming text bounces below window
  • Incoming call window doesn't expand
  • Incoming calls don't always answer
  • System often cuts off users
  • Performance gets worse
  • Takes several minutes for messages to get through
  • Never able to complete important calls
  • Whenever I get a call, accept call does nothing
  • No vibration or sound notification for incoming calls
  • App requires upgrade but upgrade doesn't fix error
  • Unable to type anything to answer call
  • Can't see who called
  • Cannot answer calls
  • Number flashes briefly
  • Cannot forward number
  • Forwarding isn't supposed to work
  • App crashes when opening
  • Keyboard covers text box
  • Login doesn't work
  • Login not valid
  • Username creation fails
  • Nobody can hear me
  • Login/password doesn't work on app
  • Verification review takes too long
  • Favorites screen doesn't work

Requested features

10 requests
  • Ability to report spam callers
  • Send words automatically as I type
  • Add ability to block numbers
  • Option to subscribe to spam call blocking service
  • Make browser and app interfaces more similar
Show 5 more
  • Sound alerts for incoming calls
  • Way to read messages left by caller
  • Voicemail for missed calls
  • Copy and paste phone numbers into dial screen
  • Alphabetized phone book

NYC Secure

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

T

No in-app purchases

None

NYC Secure

No in-app purchases

Questions

Is T free?
T is free to download, with no in-app purchases.
Is NYC Secure free?
NYC Secure is free to download, with no in-app purchases.
Which has better reviews, T or NYC Secure?
NYC Secure is rated higher. T averages 3.1 out of 5 from 88 ratings, while NYC Secure averages 4.4 from 95 ratings.
Do T or NYC Secure have ads?
Neither T nor NYC Secure shows ads.
Which is updated more often, T or NYC Secure?
T ships an update every 3 months, and NYC Secure every 12 months. Most recently, T was updated on October 23, 2026 and NYC Secure on October 21, 2026.

Other comparisons