My Telstra vs IR Mobile Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Telstra
Manage your Telstra services, track orders, and get support. The app allows you to update personal details, make payments, recharge your service, and check internet speed. It also offers exclusive rewards and access to the latest tech.
- Message support
- Manage account details
- Track payments
- Recharge service
- Check internet speed
- Access Telstra Plus offers
- Shop devices and accessories
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Tracking your order? Making a payment? Getting help? It’s quicker in the app. Get in touch • Just send us a message and you’ll be notified when we reply. Manage your account • Update personal details, track payments, manage your services and more. Recharge your service • Track your usage, turn on auto recharge, and get in control of your plan. Check your internet speed • Monitor outages, restart your modem and check your internet speed. Telstra Plus • Access exclusive offers and get rewarded just by making your payments on time. Shop the latest • From devices to accessories, shop the latest tech at your fingertips. Troubleshooting that actually works • With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.
IR Mobile Access
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Access secure doors with encrypted credentials stored on your phone.
Screenshots
Verdict
The clearest difference is update cadence: My Telstra at every 3 weeks against IR Mobile Access's every 5 months. IR Mobile Access's advantage is iOS requirement (15.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Telstra ships an update every 3 weeks, IR Mobile Access every 5 months. The most recent releases landed on September 22, 2026 and September 21, 2026 respectively.
| Parameter | My Telstra | IR Mobile Access |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (1.3K ratings) — better | — |
| Positive reviews | 19.9% of reviews | — |
| Number of ratings | 1.3K — better | — |
| Update frequency | Every 3 weeks — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 308 MB | 8 MB |
| Age rating | 4+ | 4+ |
| Developer | Telstra Corporation Ltd | Inner Range Pty. Ltd. |
Bugs and requests
My Telstra
Reported bugs
5 issues- Payment issues and failed recharges
- Inaccurate data usage reporting
- Login and account management problems
- Compatibility issues with newer devices
- Outdated information and broken links
Requested features
5 requests- Ability to view detailed billing history
- Option to manage multiple accounts in one place
- Improved data usage tracking and alerts
- Seamless integration with other Telstra services
- More self-service options to avoid long wait times
IR Mobile Access
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Telstra
No in-app purchases
IR Mobile Access
No in-app purchases
Questions
Is My Telstra free?
Is IR Mobile Access free?
Do My Telstra or IR Mobile Access have ads?
Which is updated more often, My Telstra or IR Mobile Access?
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