My Telstra vs ZenSim
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Telstra
Manage your Telstra services, track orders, and get support. The app allows you to update personal details, make payments, recharge your service, and check internet speed. It also offers exclusive rewards and access to the latest tech.
- Message support
- Manage account details
- Track payments
- Recharge service
- Check internet speed
- Access Telstra Plus offers
- Shop devices and accessories
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Tracking your order? Making a payment? Getting help? It’s quicker in the app. Get in touch • Just send us a message and you’ll be notified when we reply. Manage your account • Update personal details, track payments, manage your services and more. Recharge your service • Track your usage, turn on auto recharge, and get in control of your plan. Check your internet speed • Monitor outages, restart your modem and check your internet speed. Telstra Plus • Access exclusive offers and get rewarded just by making your payments on time. Shop the latest • From devices to accessories, shop the latest tech at your fingertips. Troubleshooting that actually works • With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.
ZenSim
Manage your eSIMs and travel data plans with this app. Activate new eSIMs, purchase travel data, and monitor your account usage and plan details.
- Activate eSIMs
- Purchase Travel eSIMs
- Manage account
- Check usage
- Order add-ons
- Change plan
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Welcome to the ZenSim app, where you can activate your eSIMs, buy Travel eSIMs, manage your account, check your usage, order add-ons, change your plan and more.
Screenshots
Verdict
The clearest difference is review sentiment: ZenSim at 80% against My Telstra's 21%. ZenSim also leads on monetization model (free vs ad-supported) and iOS requirement (15.1 vs 17.0). My Telstra's advantage is rating (4.3 vs 3.7) and ratings volume (1.3K vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Telstra holds the better App Store score, 4.3 against 3.7. That said, the two scores are not equally well evidenced: My Telstra has 1.3K ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 21% of My Telstra's written reviews are positive against 80% of ZenSim's, so the app with the better star average is not the one people write more warmly about.
My Telstra ships an update every 3 weeks, ZenSim fortnightly. The most recent releases landed on October 27, 2026 and October 24, 2026 respectively.
| Parameter | My Telstra | ZenSim |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (1.3K ratings) — better | 3.7 (3 ratings) |
| Positive reviews | 20.7% of reviews | 80.0% of reviews — better |
| Number of ratings | 1.3K — better | 3 |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 310 MB | 52 MB |
| Age rating | 4+ | 9+ |
| Developer | Telstra Corporation Ltd | ZenSim |
Customer experience
My Telstra
ZenSim
Bugs and requests
My Telstra
Reported bugs
5 issues- Payment issues and failed recharges
- Inaccurate data usage reporting
- Login and account management problems
- Compatibility issues with newer devices
- Outdated information and broken links
Requested features
5 requests- Ability to view detailed billing history
- Option to manage multiple accounts in one place
- Improved data usage tracking and alerts
- Seamless integration with other Telstra services
- More self-service options to avoid long wait times
ZenSim
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Telstra
No in-app purchases
ZenSim
No in-app purchases
