My MedCost vs Custom PTF
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My MedCost
Manage your health plan benefits, claims, and ID card on the go. Find in-network providers, check balances, and receive personalized health alerts. Access your health records and connect with customer service easily.
- Check benefits and coverage
- Search claims and details
- View ID card information
- Search for in-network doctors
- Get personalized Care Alerts
- Check flex or HRA balance
- Access personal health record
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With My MedCost for MedCost Benefit Services health plan members, you can: * Check benefits and coverage information * Search claims and see details while you’re on the go * See and use your ID card information * Grant or deny members on your account access to your personal health information * Search for in-network doctors, specialists, and facilities in your area * Get personalized Care Alert reminders to help you improve your health * Check your flex or HRA balance and see claims, if applicable to your plan * Access your personal health record and online programs on the member website * Contact customer service
Custom PTF
Access your personalized home exercise program with HD instructional videos. Securely message your provider, track progress with awards, and manage appointments. Integrates with Apple Health for activity monitoring.
- Personalized Home Exercise Program
- HD Instructional Videos
- Secure Messaging with Provider
- Progress Tracking with Awards
- Appointment Booking
- Apple Health Integration
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Welcome to the Custom PTF App! Log on to access your personalized Home Exercise Program on your mobile device. Using this app, you can access your personalized Home Exercise Program with HD Instructional videos. On the 'Messages' tab, you can securely communicate with your Custom PTF provider. As you complete your exercises, we'll give you trophies and medals to celebrate your progress! On the 'Awards' tab, you can track these items. Prefer a language other than English? Go to the 'More' tab and select 'Languages' to pick another language option. If you need to book an appointment, please go to the 'Appointments' tab for more info. Make sure to select 'Mark as Complete' when doing your exercises to ensure that your provider can keep track of your progress! You must be a Custom PTF patient to gain access. This app integrates with your iPhone's Health app to read daily step count data allowing your provider to monitor your activity.
Screenshots
Verdict
The clearest difference is rating: Custom PTF at 5.0 against My MedCost's 1.0. On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Custom PTF holds the better App Store score, 5.0 against 1.0. Both are backed by a comparable volume of ratings — 1 and 1 respectively.
My MedCost ships an update every 13 months, Custom PTF every 7 months. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.
| Parameter | My MedCost | Custom PTF |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 1 | 1 |
| Update frequency | Every 13 months | Every 7 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 107 MB | 43 MB |
| Age rating | 4+ | 12+ |
| Developer | Medcost, LLC | Custom Physical Therapy and Fitness LLC |
In-app purchases
My MedCost
No in-app purchases
Custom PTF
No in-app purchases
Questions
Is My MedCost free?
Is Custom PTF free?
Which has better reviews, My MedCost or Custom PTF?
Do My MedCost or Custom PTF have ads?
Which is updated more often, My MedCost or Custom PTF?
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