Comparison

My MedCost vs Custom PTF

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My MedCost

Manage your health plan benefits, claims, and ID card on the go. Find in-network providers, check balances, and receive personalized health alerts. Access your health records and connect with customer service easily.

Highlights
  • Check benefits and coverage
  • Search claims and details
  • View ID card information
  • Search for in-network doctors
  • Get personalized Care Alerts
  • Check flex or HRA balance
  • Access personal health record
Features
Read full description

With My MedCost for MedCost Benefit Services health plan members, you can: * Check benefits and coverage information * Search claims and see details while you’re on the go * See and use your ID card information * Grant or deny members on your account access to your personal health information * Search for in-network doctors, specialists, and facilities in your area * Get personalized Care Alert reminders to help you improve your health * Check your flex or HRA balance and see claims, if applicable to your plan * Access your personal health record and online programs on the member website * Contact customer service

About

Custom PTF

Access your personalized home exercise program with HD instructional videos. Securely message your provider, track progress with awards, and manage appointments. Integrates with Apple Health for activity monitoring.

Highlights
  • Personalized Home Exercise Program
  • HD Instructional Videos
  • Secure Messaging with Provider
  • Progress Tracking with Awards
  • Appointment Booking
  • Apple Health Integration
Features
Read full description

Welcome to the Custom PTF App! Log on to access your personalized Home Exercise Program on your mobile device. Using this app, you can access your personalized Home Exercise Program with HD Instructional videos. On the 'Messages' tab, you can securely communicate with your Custom PTF provider. As you complete your exercises, we'll give you trophies and medals to celebrate your progress! On the 'Awards' tab, you can track these items. Prefer a language other than English? Go to the 'More' tab and select 'Languages' to pick another language option. If you need to book an appointment, please go to the 'Appointments' tab for more info. Make sure to select 'Mark as Complete' when doing your exercises to ensure that your provider can keep track of your progress! You must be a Custom PTF patient to gain access. This app integrates with your iPhone's Health app to read daily step count data allowing your provider to monitor your activity.

Screenshots

My MedCost4 screens
Custom PTF4 screens

Verdict

The call

The clearest difference is rating: Custom PTF at 5.0 against My MedCost's 1.0. On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Custom PTF holds the better App Store score, 5.0 against 1.0. Both are backed by a comparable volume of ratings — 1 and 1 respectively.

UpkeepUpdate frequency

My MedCost ships an update every 13 months, Custom PTF every 7 months. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.

Scorecard1 real difference · 9 level
My MedCost versus Custom PTF: the parameters behind the verdict, then further details
ParameterMy MedCostCustom PTF
PriceFreeFree
Rating1.0 (1 ratings)5.0 (1 ratings) — better
Positive reviews0.0% of reviews—
Number of ratings11
Update frequencyEvery 13 monthsEvery 7 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 — better15.1
Further details — not scored
Size107 MB43 MB
Age rating4+12+
DeveloperMedcost, LLCCustom Physical Therapy and Fitness LLC

In-app purchases

None

My MedCost

No in-app purchases

None

Custom PTF

No in-app purchases

Questions

Is My MedCost free?
My MedCost is free to download, with no in-app purchases.
Is Custom PTF free?
Custom PTF is free to download, with no in-app purchases.
Which has better reviews, My MedCost or Custom PTF?
Custom PTF is rated higher. My MedCost averages 1.0 out of 5 from 1 ratings, while Custom PTF averages 5.0 from 1 ratings.
Do My MedCost or Custom PTF have ads?
Neither My MedCost nor Custom PTF shows ads.
Which is updated more often, My MedCost or Custom PTF?
My MedCost ships an update every 13 months, and Custom PTF every 7 months. Most recently, My MedCost was updated on November 1, 2026 and Custom PTF on November 4, 2026.

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