BlackBerry Connect vs SecuSUITE®
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BlackBerry Connect
This enterprise instant messaging and presence application enhances team communication and collaboration. It securely extends corporate IM platforms to mobile devices without VPNs, offering features like real-time availability and private contact management.
- Instant messaging
- Real-time presence
- Corporate directory lookup
- Secure data encryption
- Background notifications
- Conversation history search
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IMPORTANT NOTE: The BlackBerry Connect application will not operate without the necessary back-end software. Please contact your IT administrator for a username and password. BlackBerry Connect™ is an enterprise instant message (IM) and presence application that improves communication and collaboration while simultaneously protecting corporate data and respecting employee privacy. BlackBerry Connect extends corporate instant messaging platforms like Microsoft Lync and OCS to market leading mobile devices without requiring a VPN, firewall holes or servers in the DMZ. It provides instant messaging, presence, and corporate directory lookup from an easy-to-use interface. End User Features: •Keep personal contacts and IMs private •View colleagues’ real-time availability via presence •Select the best way to communicate – IM, email*, or a phone call •Receive message alerts and notifications, even when the app is in the background •Search corporate directory for a contact •Manage multiple chats in conversation view •Use swipe cell for quick actions on contacts view •View contacts by groups and favorites •Search conversation history, even in offline or airplane mode •Set presence status and personal message •Set alert and away preferences •Automatically optimized client for iPhone or iPad •Retina display support IT Features: •Protect corporate data in motion and at rest with military-grade encryption •Secure the corporate network by not requiring firewall holes or servers in the DMZ •Configure granular security policies such as strong password requirements •Prevent data leakage by disabling cut/copy/paste and separating work and personal contacts •Remote lock or wipe corporate data while preserving personal information •Detect and prevent jailbroken devices from connecting to the corporate network •Integrates with other Good mobile collaboration solutions, providing seamless and secure end-to-end business workflow *Require BlackBerry Work Please Note: BlackBerry Connect is not compatible with iPod Touch
SecuSUITE®
This app provides end-to-end encrypted voice calls and instant messaging for secure organizational communication. It allows users to share documents, pictures, and videos, with features like secure group calls and instantaneous setup. Designed for high-security environments, it protects sensitive data from eavesdropping.
- End-to-end encrypted voice calls
- Encrypted instant messaging
- Secure group calls
- Content sharing (documents, images, videos)
- Instantaneous call setup
- Dual layer encryption
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***YOU MUST ACQUIRE A VALID LICENSE DIRECTLY FROM BLACKBERRY TO USE SECUSUITE®*** SecuSUITE® is a secure communication solution for end-to-end encryption of voice calls and instant messages to protect you from the threat of eavesdropping. The SecuSUITE® app for iOS connects calls quickly, keeps them secure and ensures excellent voice quality. Send messages to individuals or groups of other users in your organization that are encrypted end-to-end, as well as share content such as documents, pictures, and videos. SecuSUITE® is an independently Common Criteria validated and certified encrypted mobile communications tool for the communication of official Secret/Top Secret/Classified/Restricted/Confidential/Sensitive but Unclassified (SBU) data over voice and IM. SecuSUITE® is adopted by many leading world governments for the protection of National communications against foreign and domestic espionage. Key features include: • Send messages to individuals and groups that can include shared content such as documents, images, and videos • Secure group voice calls with an existing group, or create a new group with those you need to speak with now • Voice and message communication secured with strong data-in-transit (DIT) and data-at-rest (DAR) encryption • Instantaneous call setup with ultra-fast key agreement and superb voice quality • Connection to customer PBX, conferencing server and PSTN, allowing for extended functionalities such as breakout calling, break-in calling, and conferencing. • Supports dual layers of encryption across data channels, complies with Commercial National Security Algorithm Suite cryptography requirements, and FIPS 140-2 (NIST) • Common Criteria certified and NIAP Protection Profile compliant with NATO approval in progress • On-premise installation of the backend provides full system sovereignty and control for the customer to meet compliance requirements • Hosted solution available providing deployment flexibility but retaining all of the security features highlighted above • MDM/EMM-agnostic; however, recommend pairing with BlackBerry UEM • Remote deployment and simple user management through a user-friendly, centralized admin portal
Screenshots
Verdict
The clearest difference is review sentiment: SecuSUITE® at 50% against BlackBerry Connect's 5%. SecuSUITE® also leads on rating (4.6 vs 1.6). BlackBerry Connect's advantage is ratings volume (129 vs 9). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SecuSUITE® holds the better App Store score, 4.6 against 1.6. That said, the two scores are not equally well evidenced: BlackBerry Connect has 129 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 5% of BlackBerry Connect's written reviews are positive against 50% of SecuSUITE®'s.
BlackBerry Connect ships an update every 4 months, SecuSUITE® every 2 months. The most recent releases landed on August 12, 2026 and September 22, 2026 respectively.
| Parameter | BlackBerry Connect | SecuSUITE® |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (129 ratings) | 4.6 (9 ratings) — better |
| Positive reviews | 4.9% of reviews | 50.0% of reviews — better |
| Number of ratings | 129 — better | 9 |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 44 MB | 185 MB |
| Age rating | 4+ | 4+ |
| Developer | BlackBerry Corporation | BlackBerry Limited |
Customer experience
BlackBerry Connect
SecuSUITE®
Bugs and requests
BlackBerry Connect
Reported bugs
33 issues- App disconnects frequently
- App fails to connect
- Messages are lost or not received
- App enters a retry loop
- App crashes or freezes
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- Login functionality is broken
- Contacts are incorrectly shown as offline
- Notifications are unreliable or missing
- App does not function correctly in the background
- Slow connection or loading times
- Inconsistent performance
- HTML code displayed in messages
- App closes when switching to other applications
- Authentication errors occur
- Incompatibility with specific iOS versions
- Poor user interface design
- Chat history is not synchronized between PC and mobile
- App stops working after updates
- Microphone input for text not functioning
- Cannot differentiate between new and viewed IMs
- App crashes when opening chat windows
- QR code and access code failed
- App freezes after logging in
- App signs in and out randomly
- Cannot sync with OCS on laptop
- Online status stuck incorrectly
- App shows phantom invitations but no actual messages
- Server busy errors
- Messages not delivered despite appearing so
- Chat messages getting deleted
- Authentication to a different user error
- Kernel panic when trying to connect
- Application not authorized error
Requested features
7 requests- Improve background operation
- Ensure reliable notifications
- Fix chat history synchronization between devices
- Add fingerprint login authentication
- Option to disable launcher feature
Show 2 moreShow fewer
- Improve status indicator visibility
- Allow copying/pasting from password vaults
SecuSUITE®
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BlackBerry Connect
No in-app purchases
SecuSUITE®
No in-app purchases
Questions
Is BlackBerry Connect free?
Is SecuSUITE® free?
Which has better reviews, BlackBerry Connect or SecuSUITE®?
Do BlackBerry Connect or SecuSUITE® have ads?
Which is updated more often, BlackBerry Connect or SecuSUITE®?
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