Comparison

Serialna vs q

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Serialna

This system streamlines customer flow for businesses like hospitals, pharmacies, and restaurants. It uses iPads and a printer to issue tickets, announce numbers, and manage waiting lists, with optional features for large-screen display and email notifications.

Highlights
  • Ticket issuing via iPad
  • Audio announcements for ticket numbers
  • Display of waiting list
  • Printer integration for dual tickets
  • Large screen TV output (in-app purchase)
  • Email notifications for approaching turns (subscription)
Features
Read full description

Serialna is easy to use. It only requires iPads and a printer. It is good for a reception desk at hospitals, pharmacies, restaurant, and many other stores! ■Features■ You only need two iPads, a printer, and a wireless router to use this system,and this is a free application. - There is a big button for ticket issuing, and the screen structure is also simple and clear. - Serialna will call the issued ticket numbers by sound guidance. - Announced numbers will be displayed as a list on the screen. - You will use the calling iPad to announce the numbers and check the waiting list. - With autodetection, it is easy to set up the connection between the printer and the iPad. - Serialna can print out two tickets at the same time for one number. You can give one to your customer and hold another one for the management at the reception desk. ■Components■ - One ticket issuing iPad for displaying a ticket issuing button and the ticket numbers. - More than one calling iPads for managing the ticket number list. (Please install Serialna to all using iPads.) - One printer. - One wireless router * iPads will be connected by Wifi and the printer will be connected by Ethernet LAN. ■Supported Printers■ - BIXOLON SRP-F310 - CITIZEN CT-S651(Choose the one with Ethernet LAN) - EPSON TM-m30 - EPSON TM-T70-i - EPSON TM-T88V(Choose the one with Ethernet LAN) - EPSON TM-T88V-i - STAR MICRONICS FVP10 series(Choose the one with Ethernet LAN) * Prepare roll paper of 80 mm width. * The company names and product names are registered trademarks. ■Request Information on TV(In-App Purchase)■ Using iPad’s TV output function, the request page can be displayed on a large screen TV. - Price  $79.99   ■Call by E-Mail(In-App Purchase)■ Call by E-Mail feature notifies when their turn is approaching by e-mail. - Price of Subscription  $24.99/month  $233.99/year(Free 3-month trial)  We will charge to your iTunes account.  Your subscription will automatically renew unless cancelled at least 24 hours before the end of the current period.  We will charge you within 24 hours after the end of the current period if you continue to join the service.  Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication.  Manage your subscriptions in Account Settings after purchase.  You will not be able to cancel the subscription once activated. - Privacy policy   https://www.nhs.co.jp/en/privacy/ - Terms of the service(Japanese Only)   https://serialna.com/ja/manual/manuals-eula.html

About

q

Display customer queue numbers on your tablet with a customizable layout. This app plays a sound to alert staff when the next customer is ready. It's designed to help businesses manage customer flow efficiently.

Highlights
  • Customizable number display layout
  • Audio alerts for next customer
  • Clear customer turn visibility
  • Tablet-optimized interface
Read full description

Number display on your tablet with customized layout. Let your customers see clearly when it's their turn. q-number makes a sound when the next customer is brought forward.

Verdict

The call

The clearest difference is rating: Serialna at 3.5 against q's 1.0. Serialna also leads on update cadence (every 5 months vs every 10 months). q's advantage is in-app purchases (none vs 3) and iOS requirement (13.0 vs 17.0). On price, ratings volume, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Serialna sells 3 in-app purchases, starting at $24.99 per month. q asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Serialna holds the better App Store score, 3.5 against 1.0. Both are backed by a comparable volume of ratings — 2 and 1 respectively.

UpkeepUpdate frequency

Serialna ships an update every 5 months, q every 10 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

Scorecard5 real differences · 5 level
Serialna versus q: the parameters behind the verdict, then further details
ParameterSerialnaq
PriceFreeFree
Rating3.5 (2 ratings) — better1.0 (1 ratings)
Positive reviews50.0% of reviews—
Number of ratings2 — better1
Update frequencyEvery 5 months — betterEvery 10 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPadiPad
Requires iOS17.013.0 — better
Further details — not scored
Size112 MB3 MB
Age rating4+4+
DeveloperNIPPON STEEL Hitachi Systems Solutions, Inc.Q-channel

Customer experience

Serialna

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews6 reviews
Positive50.0%
Neutral16.7%
Negative33.3%

q

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

3 purchases

Serialna

Subscriptions2
  • Call by E-Mail$24.991 Month
  • Call by E-Mail3 Months trial$239.991 Year
One-time1
  • Request Information on TV$59.99
None

q

No in-app purchases

Questions

Is Serialna free?
Serialna is free to download, with in-app purchases available.
Is q free?
q is free to download, with no in-app purchases.
Which has better reviews, Serialna or q?
Serialna is rated higher. Serialna averages 3.5 out of 5 from 2 ratings, while q averages 1.0 from 1 ratings.
Do Serialna or q have ads?
Neither Serialna nor q shows ads.
Which is updated more often, Serialna or q?
Serialna ships an update every 5 months, and q every 10 months. Most recently, Serialna was updated on November 1, 2026 and q on November 2, 2026.

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