Serialna vs SmartDiscussion
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Serialna
This system streamlines customer flow for businesses like hospitals, pharmacies, and restaurants. It uses iPads and a printer to issue tickets, announce numbers, and manage waiting lists, with optional features for large-screen display and email notifications.
- Ticket issuing via iPad
- Audio announcements for ticket numbers
- Display of waiting list
- Printer integration for dual tickets
- Large screen TV output (in-app purchase)
- Email notifications for approaching turns (subscription)
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Serialna is easy to use. It only requires iPads and a printer. It is good for a reception desk at hospitals, pharmacies, restaurant, and many other stores! ■Features■ You only need two iPads, a printer, and a wireless router to use this system,and this is a free application. - There is a big button for ticket issuing, and the screen structure is also simple and clear. - Serialna will call the issued ticket numbers by sound guidance. - Announced numbers will be displayed as a list on the screen. - You will use the calling iPad to announce the numbers and check the waiting list. - With autodetection, it is easy to set up the connection between the printer and the iPad. - Serialna can print out two tickets at the same time for one number. You can give one to your customer and hold another one for the management at the reception desk. ■Components■ - One ticket issuing iPad for displaying a ticket issuing button and the ticket numbers. - More than one calling iPads for managing the ticket number list. (Please install Serialna to all using iPads.) - One printer. - One wireless router * iPads will be connected by Wifi and the printer will be connected by Ethernet LAN. ■Supported Printers■ - BIXOLON SRP-F310 - CITIZEN CT-S651(Choose the one with Ethernet LAN) - EPSON TM-m30 - EPSON TM-T70-i - EPSON TM-T88V(Choose the one with Ethernet LAN) - EPSON TM-T88V-i - STAR MICRONICS FVP10 series(Choose the one with Ethernet LAN) * Prepare roll paper of 80 mm width. * The company names and product names are registered trademarks. ■Request Information on TV(In-App Purchase)■ Using iPad’s TV output function, the request page can be displayed on a large screen TV. - Price $79.99 ■Call by E-Mail(In-App Purchase)■ Call by E-Mail feature notifies when their turn is approaching by e-mail. - Price of Subscription $24.99/month $233.99/year(Free 3-month trial) We will charge to your iTunes account. Your subscription will automatically renew unless cancelled at least 24 hours before the end of the current period. We will charge you within 24 hours after the end of the current period if you continue to join the service. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication. Manage your subscriptions in Account Settings after purchase. You will not be able to cancel the subscription once activated. - Privacy policy https://www.nhs.co.jp/en/privacy/ - Terms of the service(Japanese Only) https://serialna.com/ja/manual/manuals-eula.html
SmartDiscussion
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【SmartDiscussion】 ※)画面同期の機能については旧バージョン(3.0)のアプリとの互換性はありません。 ペーパーレス会議システムSmartDiscussion(スマートディスカッション)は、複数のiPadにワンタッチで会議資料を配信・共有し、会議やセミナーなどのペーパーレス化を実現します。会議の参加者は発表者の画面を自分のiPadに全画面、または子画面として表示することができます。子画面で表示しているときには、参加者は自分のiPad内にある別のコンテンツを閲覧したり手書きや付箋メモを記入することができます。また、発表者による資料のページ送り、画面の拡大・縮小、ポインター表示、手書きメモなどの操作も参加者の画面に(全画面、子画面に関わらず)すぐに反映されます。 【iTunesを利用してのファイルの登録方法の説明】 http://youtu.be/R-HxatXClm8 【対応】 ・iPad第4世代以上推奨 ・iOS 9.0以上
Verdict
The clearest difference is in-app purchases: SmartDiscussion at none against Serialna's 3. SmartDiscussion also leads on update cadence (every 2 months vs every 5 months) and iOS requirement (9.0 vs 17.0). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Serialna sells 3 in-app purchases, starting at $24.99 per month. SmartDiscussion asks for nothing beyond the download.
Serialna ships an update every 5 months, SmartDiscussion every 2 months. The most recent releases landed on September 30, 2026 and October 2, 2026 respectively.
| Parameter | Serialna | SmartDiscussion |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (2 ratings) — better | — |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 2 — better | — |
| Update frequency | Every 5 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | — |
| Devices | iPad | iPad |
| Requires iOS | 17.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 112 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | NIPPON STEEL Hitachi Systems Solutions, Inc. | Kissei Comtec Co., Ltd. |
In-app purchases
Serialna
- Call by E-Mail$24.991 Month
- Call by E-Mail3 Months trial$239.991 Year
- Request Information on TV$59.99
SmartDiscussion
No in-app purchases









