My etisalat vs etisalat UAE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My etisalat
Manage your mobile account, including tracking balances, recharging, and paying bills. Discover exclusive offers, gifts, and benefits, and access a range of new services from online shopping to banking.
- Track balance
- Recharge and pay bills
- Redeem exclusive offers
- Access gifts and benefits
- Online shopping services
- Banking services
Read full descriptionHide full description
Track your balance, recharge and pay your bills, redeem exclusive offers, gifts, and benefits, and enjoy new services from online shopping to banking. We’ll bring you regular updates for bug fixes, performance improvements, and new features.
etisalat UAE
Manage your mobile and home services, recharge prepaid plans, pay bills, and subscribe to add-ons. Discover exclusive deals on devices, smart home products, and insurance. Enjoy 24/7 live chat support for all your needs.
- Manage multiple accounts
- Recharge prepaid plans
- Pay bills
- Subscribe to add-ons
- Exclusive online offers
- 24/7 live chat support
- Device and smart home deals
Read full descriptionHide full description
The official etisalat UAE app. Everything etisalat, right in your pocket. Manage your mobile, home internet, devices and more from one simple app. Recharge in seconds, pay bills, unlock deals you won't find anywhere else, and get help around the clock. No queues, no store visits. WHY YOU'LL LOVE IT • One app for all your accounts. Switch between mobile, home and family lines instantly • App-exclusive prices and offers • Free eSIM activation with UAE PASS or facial recognition, all digital • Fast & free delivery • Live chat support, 24/7 day or night MOBILE PLANS Postpaid: Get exclusive app-only savings on Freedom plans. Enjoy unlimited data, international minutes and a STARZPLAY subscription included. Choose a physical SIM or go instant with eSIM. Prepaid: Buy a plan and get a free SIM. Earn bonus credit every time you recharge. Ready to upgrade? Move from prepaid to postpaid in a few taps, anytime. MAKE YOUR OWN OFFER Build a bundle with exactly the data, minutes and roaming you need, or pick from add-on deals curated just for you. Choose from data, voice, combo, roaming, TV and calling packs, with multiple ways to pay. FAMILY PLANS Get free bonus data and share it across your family's lines. eLIFE HOME INTERNET & TV Enjoy ultra-fast fibre with TV channels plus Amazon and STARZPLAY subscriptions included, and get special savings when you order in the app. Upgrade your plan to stream live sports, enjoy free installation on online orders, and take your connection with you using Home Move. 5G HOME WIRELESS Get unlimited data with no installation. Just plug in our 5G router and you're online. It's delivered fast and free*, with STARZPLAY and GoChat included. DEVICES Shop the latest smartphones, laptops, tablets, headphones, speakers and gaming consoles. Get fast, free delivery* and spread the cost with easy instalment plans. SMART HOME Make your home smarter with exclusive deals on smart-home devices, plus a free trial of our Home Control service. Fast, free delivery* and easy instalment plans are available. INSURANCE Compare quotes from insurers trusted by etisalat and protect what matters in minutes. MORE YOU CAN DO • Pay bills and recharge for multiple accounts • Renew your Emirates ID registration • Invite friends and earn free data • Get free subscriptions with postpaid entertainment packs Download etisalat UAE and start saving today. *Terms and conditions apply. Offers are subject to change. See the app for full details.
Screenshots
Verdict
The clearest difference is rating: etisalat UAE at 4.6 against My etisalat's 4.1. etisalat UAE also leads on ads (none vs shown). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
etisalat UAE holds the better App Store score, 4.6 against 4.1. Both are backed by a comparable volume of ratings — 22K and 27K respectively. Written reviews point the same way: 27% of My etisalat's written reviews are positive against 33% of etisalat UAE's.
My etisalat ships an update weekly, etisalat UAE every 10 days. Both last shipped on November 1, 2026.
| Parameter | My etisalat | etisalat UAE |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (22K ratings) | 4.6 (27K ratings) — better |
| Positive reviews | 27.5% of reviews | 33.3% of reviews — better |
| Number of ratings | 22K | 27K — better |
| Update frequency | Weekly — better | Every 10 days |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 16 | 15.6 — better |
| Further details — not scored | ||
| Size | 454 MB | 532 MB |
| Age rating | 4+ | 4+ |
| Developer | Etisalat Egypt | Emirates Telecommunications Corporation |
Customer experience
My etisalat
etisalat UAE
User reviews
My etisalat
From 22K App Store ratingsWhat we love
- 👍 Reasonable and easy to use
- 🚀 Convenient to manage account
- 💡 Helpful for monitoring usage and renewal dates
Room to improve
- 🐛 Crashes frequently
- 🐛 Inconsistent behavior and data display
- 🔒 Security issues with account management
- 🔋 High data consumption
- 🤯 Poor customer service and unresolved issues
etisalat UAE
From 27K App Store ratingsWhat we love
- 🚀 Easy and convenient
- 💡 Useful app features
- 👍 User-friendly interface
Room to improve
- 🐛 Bugs and glitches
- ⚠️ Poor customer service
- 🕰️ Slow and unresponsive
- 💰 Expensive services
Bugs and requests
My etisalat
Reported bugs
3 issues- App freezes during login process
- Incorrect data display for usage and balance
- Unexpected charges and deductions from account
Requested features
4 requests- Support for new iPhone screen sizes
- Add dark mode option
- Improve account management and balance tracking
- Better integration with international credit/debit cards
etisalat UAE
Reported bugs
3 issues- App crashes frequently
- Login and authentication issues
- Inaccurate data tracking
Requested features
3 requests- Improve payment options
- Streamline account management
- Enhance customer support
In-app purchases
My etisalat
No in-app purchases
etisalat UAE
No in-app purchases
