Comparison

Bitrix24 vs amoCRM 2.0

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Bitrix24

This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.

Highlights
  • CRM for lead and deal management
  • Task and project management
  • Team chat and video calls
  • Cloud file storage (Bitrix24.Drive)
  • Automate routine tasks
  • Email marketing campaigns
Features
Read full description

Bitrix24 is an all-in-one online workspace that helps you run your entire business from your phone. From sales and marketing to HR and automation, Bitrix24 brings 35+ business tools into one mobile app – so your work moves forward wherever you are. CRM Capture and manage leads from every channel Track deals, contacts, and interactions in one place Build long-term customer relationships with less effort TASKS & PROJECTS Plan work with lists, Kanban, Gantt, or Scrum Assign tasks, deadlines, and owners easily Keep projects on track from anywhere AI ASSISTANT Generate ideas and write texts Get call transcripts + summaries Autocomplete fields in CRM TEAM MESSENGER Chat instantly with individuals or teams Share files, tasks, and links in conversations Keep work communication fast and organized VIDEO CONFERENCING Host video calls with teams or clients Share screens and collaborate live Stay connected wherever you work SALES AUTOMATION Automate lead routing and deal stages Trigger follow-ups and reminders automatically Close deals faster with less manual work MARKETING Launch email campaigns in minutes Reach customers via WhatsApp messaging Track engagement and campaign results BOOKING Let clients book appointments online Sync schedules automatically Reduce no-shows with reminders INVOICING & E-SIGNATURES Create and send invoices instantly Collect legally binding e-signatures Speed up approvals and payments FILE STORAGE & ONLINE DOCUMENTS Store files securely in the cloud Collaborate on documents in real time Access your work from any device HR MANAGEMENT Manage employee profiles and records Track working hours and attendance Automate HR workflows and requests WORKFLOW AUTOMATION Automate repetitive business processes Connect actions across teams and tools Reduce errors and save time ANALYTICS Monitor performance with real-time data Track KPIs across departments Make smarter, data-driven decisions You can also access Bitrix24 from your desktop computer or laptop (via browser). Loved and trusted by over 15,000,000 organizations around the world, Bitrix24 may become a growth platform for your company as well. Just give it a try. Got any problems, questions, or suggestions? Head over to https://helpdesk.bitrix24.com/ for more information.

About

amoCRM 2.0

This cloud-based CRM system centralizes customer communication across messengers, emails, and calls. It enables personalized dialogues and offers powerful analytics, reporting, and automation tools for sales teams.

Highlights
  • Messaging-powered CRM
  • Multi-channel communication (messengers, email, calls)
  • Personalized customer dialogues
  • Analytics and reporting
  • Sales automation tools
Features
Read full description

amoCRM is the worlds first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails, and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools. Its the perfect messenger-based sales solution for entrepreneurs and SMBs. Get full access to amoCRM while on-the-go with our iOS app.

Screenshots

Bitrix244 screens
amoCRM 2.04 screens

Verdict

The call

The clearest difference is review sentiment: Bitrix24 at 53% against amoCRM 2.0's 17%. Bitrix24 also leads on ratings volume (1.2K vs 22) and rating (4.4 vs 4.1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Bitrix24 holds the better App Store score, 4.4 against 4.1. That said, the two scores are not equally well evidenced: Bitrix24 has 1.2K ratings behind it against 22, so its average is the more settled of the two. Written reviews point the same way: 53% of Bitrix24's written reviews are positive against 17% of amoCRM 2.0's.

UpkeepUpdate frequency

Bitrix24 ships an update fortnightly, amoCRM 2.0 every 2 weeks. The most recent releases landed on September 22, 2026 and September 20, 2026 respectively.

Scorecard3 real differences · 7 level
Bitrix24 versus amoCRM 2.0: the parameters behind the verdict, then further details
ParameterBitrix24amoCRM 2.0
PriceFreeFree
Rating4.4 (1.2K ratings) — better4.1 (22 ratings)
Positive reviews52.5% of reviews — better16.9% of reviews
Number of ratings1.2K — better22
Update frequencyFortnightlyEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFreemium
DevicesiPhone, iPadiPhone, Apple Watch
Requires iOS17.616.0 — better
Further details — not scored
Size193 MB179 MB
Age rating4+4+
DeveloperBitrix Inc.amoCRM

Customer experience

Bitrix24

All ratings1,212 ratings
Positive84.8%
Neutral3.7%
Negative11.5%
Written reviews859 reviews
Positive52.5%
Neutral12.5%
Negative35.0%

amoCRM 2.0

All ratings22 ratings
Positive77.3%
Neutral0.0%
Negative22.7%
Written reviews77 reviews
Positive16.9%
Neutral13.0%
Negative70.1%

Bugs and requests

Bitrix24

Reported bugs

4 issues
  • Login issues
  • Compatibility problems with newer devices
  • Unreliable call and messaging features
  • Syncing and data loss problems

Requested features

5 requests
  • Dark mode option
  • Improved mobile app functionality
  • Better integration with other tools
  • More customization options
  • Simplified user interface

amoCRM 2.0

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Bitrix24

No in-app purchases

None

amoCRM 2.0

No in-app purchases

Questions

Is Bitrix24 free?
Bitrix24 is free to download, with no in-app purchases.
Is amoCRM 2.0 free?
amoCRM 2.0 is free to download, with no in-app purchases.
Which has better reviews, Bitrix24 or amoCRM 2.0?
Bitrix24 is rated higher. Bitrix24 averages 4.4 out of 5 from 1.2K ratings, while amoCRM 2.0 averages 4.1 from 22 ratings.
Do Bitrix24 or amoCRM 2.0 have ads?
Neither Bitrix24 nor amoCRM 2.0 shows ads.
Which is updated more often, Bitrix24 or amoCRM 2.0?
Bitrix24 ships an update fortnightly, and amoCRM 2.0 every 2 weeks. Most recently, Bitrix24 was updated on September 22, 2026 and amoCRM 2.0 on September 20, 2026.

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