1C vs amoCRM 2.0
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
1C
This service connects support providers with clients, immediately delivering requests and logging performance data. It facilitates interaction among colleagues and community users, enabling service operators to distribute services and offer product support.
- Immediate request delivery
- Request queue support
- Performance data recording
- Activity logging
- Client-provider interaction
- Service distribution
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Service delivers requests to support line of service providers (or service operators) immediately, supports queue of requests, records performance data (start time, reaction time, duration, quality assessment, summary, etc.), logs all activity. Clients can use the service to interact with colleagues and other community users. 1C-Connect enables Service Operators to distribute their services and to provide product support.
amoCRM 2.0
This cloud-based CRM system centralizes customer communication across messengers, emails, and calls. It enables personalized dialogues and offers powerful analytics, reporting, and automation tools for sales teams.
- Messaging-powered CRM
- Multi-channel communication (messengers, email, calls)
- Personalized customer dialogues
- Analytics and reporting
- Sales automation tools
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amoCRM is the worlds first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails, and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools. Its the perfect messenger-based sales solution for entrepreneurs and SMBs. Get full access to amoCRM while on-the-go with our iOS app.
Screenshots
Verdict
The clearest difference is review sentiment: 1C at 67% against amoCRM 2.0's 17%. 1C also leads on rating (4.6 vs 4.1) and monetization model (free vs freemium). amoCRM 2.0's advantage is update cadence (every 2 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
1C holds the better App Store score, 4.6 against 4.1. Both are backed by a comparable volume of ratings — 31 and 22 respectively. Written reviews point the same way: 67% of 1C's written reviews are positive against 17% of amoCRM 2.0's.
1C ships an update every 2 months, amoCRM 2.0 every 2 weeks. The most recent releases landed on September 14, 2026 and September 24, 2026 respectively.
| Parameter | 1C | amoCRM 2.0 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (31 ratings) — better | 4.1 (22 ratings) |
| Positive reviews | 66.7% of reviews — better | 16.9% of reviews |
| Number of ratings | 31 — better | 22 |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPad, iPod — better | iPhone, Apple Watch |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 215 MB | 179 MB |
| Age rating | 12+ | 4+ |
| Developer | Buhphone LLC | amoCRM |
Customer experience
1C
amoCRM 2.0
In-app purchases
1C
No in-app purchases
amoCRM 2.0
No in-app purchases
