Cloud Softphone vs Sangoma Talk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cloud Softphone
This VoIP softphone allows for easy account setup and configuration with one-touch provisioning. Users will need their Cloud Code or QR code from their provider to log in.
- One-touch provisioning
- Easy account setup
- Configuration support
- VoIP calling
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Cloud Softphone is a personalised, feature-packed VoIP Softphone which support one-touch provisioning for easy account setup and configuration. NOTE: You will need to have your Cloud Code or QR code to set up account in the app. Please contact your VoIP provider or pbx administrator to see if they provide login credentials for Cloud Softphone. More information can be found on our support web site.
Sangoma Talk
This application acts as a softphone client for business users. It enables making and receiving calls using a work phone extension, ensuring connectivity even when outside the office.
- Business softphone client
- Make and receive calls
- Use business phone extension
- Stay connected remotely
- Mobile business communication
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Sangoma Talk is a softphone client allowing users to make and receive phone calls using their business phone extension, keeping them connected when away from the office
Screenshots
Verdict
The clearest difference is in-app purchases: Sangoma Talk at none against Cloud Softphone's 1. Sangoma Talk also leads on review sentiment (42% vs 33%). Cloud Softphone's advantage is update cadence (weekly vs every 5 months) and rating (3.4 vs 3.1). On price, ratings volume, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Cloud Softphone sells 1 one-off in-app purchase. Sangoma Talk asks for nothing beyond the download.
Cloud Softphone holds the better App Store score, 3.4 against 3.1. Both are backed by a comparable volume of ratings — 80 and 92 respectively. Written reviews complicate that: 33% of Cloud Softphone's written reviews are positive against 42% of Sangoma Talk's, so the app with the better star average is not the one people write more warmly about.
Cloud Softphone ships an update weekly, Sangoma Talk every 5 months. The most recent releases landed on November 10, 2026 and November 3, 2026 respectively.
| Parameter | Cloud Softphone | Sangoma Talk |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (80 ratings) — better | 3.1 (92 ratings) |
| Positive reviews | 33.1% of reviews | 41.8% of reviews — better |
| Number of ratings | 80 | 92 — better |
| Update frequency | Weekly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 137 MB | 103 MB |
| Age rating | 17+ | 4+ |
| Developer | Alien Licensing GmbH | Sangoma Technologies |
Customer experience
Cloud Softphone
Sangoma Talk
Bugs and requests
Cloud Softphone
Not enough reviews yet to summarise bugs or requests.
Sangoma Talk
Reported bugs
18 issues- App does not ring
- Calls do not come through
- SMS is unreliable
- App only alerts when open
- Calls coming through outside of work hours
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- Cannot log in after deleting and reinstalling
- Mute button is accidentally pressed
- Calls from the app show up in the regular phone app
- App not working with AirPods Pro
- Blank dial pad after clicking on a number to call
- App not dialing directly
- Calls not ringing when app is closed
- iPad forced into portrait mode
- No visual voicemail access
- Call recordings save to Files app
- Cannot change status
- Issues with large size photos in SMS
- Cannot delete SMS messages
Requested features
9 requests- Dark mode icons
- Apple Watch integration
- Adjustable ringtone volume
- See contact presence/line status
- Visual voicemail
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- Rapid dials synced with extension
- Presence and status changes
- Integration with chat features
- Custom interactive BLFs
In-app purchases
Cloud Softphone
- G729 Annex A$7.99
Sangoma Talk
No in-app purchases
Questions
Is Cloud Softphone free?
Is Sangoma Talk free?
Which has better reviews, Cloud Softphone or Sangoma Talk?
Do Cloud Softphone or Sangoma Talk have ads?
Which is updated more often, Cloud Softphone or Sangoma Talk?
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