Cloud Softphone vs ITS VoIP
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cloud Softphone
This application provides a feature-rich VoIP softphone experience with easy account setup through one-touch provisioning. It requires a Cloud Code or QR code for configuration, and users should contact their VoIP provider for credentials.
- Personalized VoIP softphone
- Feature-packed functionality
- One-touch provisioning
- Easy account setup
- QR code configuration support
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Cloud Softphone is a personalised, feature-packed VoIP Softphone which support one-touch provisioning for easy account setup and configuration. NOTE: You will need to have your Cloud Code or QR code to set up account in the app. Please contact your VoIP provider or pbx administrator to see if they provide login credentials for Cloud Softphone. More information can be found on our support web site.
ITS VoIP
This mobile app allows users of a cloud-based phone service to make and receive calls from their iOS device. It functions as if dialing from a desk phone, extending the service to a mobile platform.
- Make and receive calls on iOS devices
- Utilize cloud-based phone service
- Mimics desk phone functionality
- Mobile VoIP solution
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Make your ITS VoIP account mobile. Customers of ITS VoIP's cloud-based phone service may use this app to make and receive calls from their iOS device as if dialing from their ITS VoIP desk phone.
Screenshots
Verdict
The clearest difference is review sentiment: ITS VoIP at 100% against Cloud Softphone's 33%. ITS VoIP also leads on rating (5.0 vs 3.5) and in-app purchases (none vs 1). Cloud Softphone's advantage is update cadence (weekly vs every 2 months) and ratings volume (77 vs 5). On price, ads and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Cloud Softphone sells 1 one-off in-app purchase. ITS VoIP asks for nothing beyond the download.
ITS VoIP holds the better App Store score, 5.0 against 3.5. That said, the two scores are not equally well evidenced: Cloud Softphone has 77 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 33% of Cloud Softphone's written reviews are positive against 100% of ITS VoIP's.
Cloud Softphone ships an update weekly, ITS VoIP every 2 months. The most recent releases landed on September 28, 2026 and September 18, 2026 respectively.
| Parameter | Cloud Softphone | ITS VoIP |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (77 ratings) | 5.0 (5 ratings) — better |
| Positive reviews | 33.3% of reviews | 100.0% of reviews — better |
| Number of ratings | 77 — better | 5 |
| Update frequency | Weekly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 126 MB | 121 MB |
| Age rating | 17+ | 4+ |
| Developer | Alien Licensing GMBH | Integrated Telemanagement Services, Inc. |
Customer experience
Cloud Softphone
ITS VoIP
In-app purchases
Cloud Softphone
- G729 Annex A$7.99
ITS VoIP
No in-app purchases
Questions
Is Cloud Softphone free?
Is ITS VoIP free?
Which has better reviews, Cloud Softphone or ITS VoIP?
Do Cloud Softphone or ITS VoIP have ads?
Which is updated more often, Cloud Softphone or ITS VoIP?
Other comparisons
