Comparison

Acrobits Softphone vs Cloud Softphone

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Acrobits Softphone

This SIP client enables voice and video calls, messaging, and seamless connectivity. It offers extensive provider support, push notifications, and call handover. Customize your calling experience with adjustable settings and enjoy clear audio and HD video.

Highlights
  • Voice and video calling
  • Messaging
  • SIP client
  • Push notifications
  • Call handover (WiFi/data)
  • Customizable UI and settings
  • HD video support
Features
Currently charting
Read full description

Make voice and video calls, send messages, and stay connected with Acrobits Softphone App, a powerful and feature-rich SIP softphone designed for all your calling needs. BEFORE YOU BUY Acrobits Softphone is a SIP client app. It does not come with phone service: you sign in with the SIP account your VoIP provider, PBX or employer gives you. Note: this app does not support call transfer or conference calling. Acrobits Softphone works out of the box with many of the most popular VoIP providers and Bluetooth devices on the market. If you already have SIP service, from work or from any VoIP company, you are ready to go. It brings all the popular features you expect from a SIP app, including support for 5G, voice and video calling, push notifications, call handover between WiFi and data, multi-device compatibility, lifetime access to support and updates, and more. Keep a work line separate from your personal number. Carry a home-office extension in your pocket, or call over WiFi while traveling. Calls run over WiFi and mobile data, so your sip phone works wherever you have a connection, at home or abroad. Bring the account you already have. Acrobits Softphone is a standards-based SIP client, so it registers with Asterisk, FreePBX, 3CX, hosted PBX platforms and everyday business VoIP services alike. Sign in with your SIP account and you have a business softphone dialer that carries your work line anywhere. Encrypted SIP calling keeps every conversation private. Calls stay clear with support for popular audio standards, including Opus, G.722, G.729, G.711, iLBC, and GSM. Need video? It goes up to 720p HD with both H.264 and VP8. Pair it with the Bluetooth headsets and car kits you already use. Push notifications do the waiting, so the app stays reachable in the background. And voice is not the whole story: send messages from the same app when a call is too much. You can set it up your way, with custom call settings, ringtones, and UI options. And because it follows open standards, you are never locked in. Switch providers whenever you like and keep the same app, the same contacts, and the same settings. Acrobits Softphone makes it easy to communicate with friends and family on any device. And it runs on virtually all iPhones and iPads. Don't worry about hidden fees or subscriptions. You pay once, and lifetime support and updates are included. Secure VoIP is part of the deal rather than an upgrade. Try it today, and see why softphone users have trusted Acrobits since 2009.

About

Cloud Softphone

This application provides a feature-rich VoIP softphone experience with easy account setup through one-touch provisioning. It requires a Cloud Code or QR code for configuration, and users should contact their VoIP provider for credentials.

Highlights
  • Personalized VoIP softphone
  • Feature-packed functionality
  • One-touch provisioning
  • Easy account setup
  • QR code configuration support
Features
Read full description

Cloud Softphone is a personalised, feature-packed VoIP Softphone which support one-touch provisioning for easy account setup and configuration. NOTE: You will need to have your Cloud Code or QR code to set up account in the app. Please contact your VoIP provider or pbx administrator to see if they provide login credentials for Cloud Softphone. More information can be found on our support web site.

Screenshots

Acrobits Softphone4 screens
Cloud Softphone3 screens

Verdict

The call

The clearest difference is price: Cloud Softphone at Free against Acrobits Softphone's $6.99. Acrobits Softphone's advantage is rating (4.2 vs 3.5) and review sentiment (68% vs 33%). On ratings volume, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Cloud Softphone is free to download; Acrobits Softphone costs $6.99 up front. Acrobits Softphone sells 1 one-off in-app purchase and Cloud Softphone sells 1 one-off in-app purchase. Whichever you choose, the download price is not the number that matters.

ReceptionRating · Positive reviews · Number of ratings

Acrobits Softphone holds the better App Store score, 4.2 against 3.5. Both are backed by a comparable volume of ratings — 47 and 77 respectively. Written reviews point the same way: 68% of Acrobits Softphone's written reviews are positive against 33% of Cloud Softphone's.

UpkeepUpdate frequency

Acrobits Softphone ships an update every 9 days, Cloud Softphone weekly. The most recent releases landed on October 14, 2026 and October 7, 2026 respectively.

Scorecard5 real differences · 6 level
Acrobits Softphone versus Cloud Softphone: the parameters behind the verdict, then further details
ParameterAcrobits SoftphoneCloud Softphone
Price$6.99Free — better
Rating4.2 (47 ratings) — better3.5 (77 ratings)
Positive reviews67.6% of reviews — better33.3% of reviews
Number of ratings4777 — better
Update frequencyEvery 9 daysWeekly — better
AdsNoNo
In-app purchasesYesYes
MonetizationPaidFree with in-app purchases — better
Best chart rank#52 — better—
DevicesiPhoneiPhone
Requires iOS16.016.0
Further details — not scored
Size66 MB126 MB
Age rating17+17+
DeveloperAcrobitsAlien Licensing GMBH

Customer experience

Acrobits Softphone

All ratings47 ratings
Positive78.7%
Neutral4.3%
Negative17.0%
Written reviews735 reviews
Positive67.6%
Neutral7.6%
Negative24.8%

Cloud Softphone

All ratings75 ratings
Positive56.0%
Neutral10.7%
Negative33.3%
Written reviews150 reviews
Positive33.3%
Neutral15.3%
Negative51.3%

Bugs and requests

Acrobits Softphone

Reported bugs

7 issues
  • Crashes on open in iOS 9.3
  • Keeps wiping out all settings and history
  • Deletes configuration randomly
  • Failed to received CallerID
  • Periodically disables itself
Show 2 more
  • Push doesn't work
  • Cannot attend calls when phone is locked

Requested features

7 requests
  • SMS support
  • Ability to block calls
  • Customizable ringtones
  • Conference calling
  • Ability to select original iPhone ringtones
Show 2 more
  • Dark mode option
  • Landscape mode for tablets

Cloud Softphone

Not enough reviews yet to summarise bugs or requests.

In-app purchases

1 purchases

Acrobits Softphone

One-time1
  • ZRTP For Outgoing Calls$24.99
1 purchases

Cloud Softphone

One-time1
  • G729 Annex A$7.99

Questions

Is Acrobits Softphone free?
Acrobits Softphone costs $6.99, and also offers in-app purchases.
Is Cloud Softphone free?
Cloud Softphone is free to download, with in-app purchases available.
Which has better reviews, Acrobits Softphone or Cloud Softphone?
Acrobits Softphone is rated higher. Acrobits Softphone averages 4.2 out of 5 from 47 ratings, while Cloud Softphone averages 3.5 from 77 ratings.
Do Acrobits Softphone or Cloud Softphone have ads?
Neither Acrobits Softphone nor Cloud Softphone shows ads.
Which is updated more often, Acrobits Softphone or Cloud Softphone?
Acrobits Softphone ships an update every 9 days, and Cloud Softphone weekly. Most recently, Acrobits Softphone was updated on October 14, 2026 and Cloud Softphone on October 7, 2026.

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