Comparison

Find It, Fix It vs Mysa

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Find It, Fix It

Easily report non-emergency issues like potholes, graffiti, or abandoned vehicles directly to the City of Seattle. The app provides location information to help city staff respond efficiently to your reports.

Highlights
  • Report potholes
  • Report graffiti
  • Report abandoned vehicles
  • Provide location information
  • Alert city staff
Features
Read full description

Want to report a pothole, graffiti or an abandoned vehicle while on the go in Seattle? The City of Seattle’s "Find It, Fix It" app gives you a convenient way to alert the City to such issues, while providing location information that helps City staff respond.

About

Mysa

Control your home's heating and cooling remotely, set schedules, and monitor energy usage to save money and energy. Integrates with smart home platforms for seamless control.

Highlights
  • Remote access from anywhere
  • Customizable heating/cooling schedules
  • Geofencing for occupancy detection
  • Energy usage monitoring
  • Smart home platform integration
  • Shared access control
  • Vacation mode
Features
Read full description

With Mysa's regularly-updated, feature-packed mobile app, you get seriously smart control and home energy savings — all you need is a WiFi connection. Remote access from anywhere via the Mysa app means you can easily set heating or cooling schedules, use geofencing, see your heating and cooling usage, and much more. Stay energy-efficient and save money (and the planet!) with a few simple taps from your smartphone or tablet. Mysa works with your favourite smart home platforms and home assistants, so you stay conveniently connected and in control. Compatibility: Mysa for Electric Baseboard Heaters works with high voltage baseboard, convector (short cycle), fan-forced convector (long cycle), and radiant ceiling heating systems. Mysa for Electric In-Floor Heating works with most high voltage electric in-floor heating systems and flooring types. Mysa for Air Conditioners replaces remotes with displays for most ductless mini-split heat pump, window, or portable air conditioners. Energy-Saving App Features: Remote Control: Get out there. Use your smartphone or tablet to control your home heating or cooling from wherever you are. Scheduling: Life's busy. Create the flexible heating or cooling schedule that works best for you in less than a minute. Bye-bye, buttons! Geolocation: Boundaries are important. Mysa uses your location to detect if anyone is home, so that you're not paying to heat or cool an empty house. Shared Access: Teamwork works. Share access to your account easily so others can control your Mysas through the Mysa app. Vacation Mode: Take a well-deserved break. Away from home for a while? No worries! Mysa will keep helping you save energy while you're away. Energy Insights (Baseboard, In-Floor, AC): Track and monitor your humidity, setpoint, and temperature to create efficient heating or cooling schedules. Energy Spending (Baseboard & In-Floor): See your spending. Track your real-time energy use in kWh cost to find ways to reduce your electricity bill. Energy Runtime (AC): Get cool insights. Know your AC's runtime history and use it for help with making smart decisions about your cooling or heating schedules.

Screenshots

Find It, Fix It4 screens
Mysa4 screens

Verdict

The call

The clearest difference is rating: Mysa at 3.8 against Find It, Fix It's 2.9. Mysa also leads on update cadence (every 4 weeks vs every 3 months) and ratings volume (571 vs 57). Find It, Fix It's advantage is monetization model (free vs free with in-app purchases). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Mysa holds the better App Store score, 3.8 against 2.9. That said, the two scores are not equally well evidenced: Mysa has 571 ratings behind it against 57, so its average is the more settled of the two. Written reviews complicate that: 31% of Find It, Fix It's written reviews are positive against 30% of Mysa's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Find It, Fix It ships an update every 3 months, Mysa every 4 weeks. The most recent releases landed on September 12, 2026 and September 21, 2026 respectively.

Scorecard5 real differences · 5 level
Find It, Fix It versus Mysa: the parameters behind the verdict, then further details
ParameterFind It, Fix ItMysa
PriceFreeFree
Rating2.9 (57 ratings)3.8 (571 ratings) — better
Positive reviews30.9% of reviews — better29.7% of reviews
Number of ratings57571 — better
Update frequencyEvery 3 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS26.015.1 — better
Further details — not scored
Size11 MB53 MB
Age rating4+4+
DeveloperCity of SeattleEmpowered Homes Inc.

Customer experience

Find It, Fix It

All ratings57 ratings
Positive43.9%
Neutral5.3%
Negative50.9%
Written reviews97 reviews
Positive30.9%
Neutral4.1%
Negative64.9%

Mysa

All ratings571 ratings
Positive66.4%
Neutral8.4%
Negative25.2%
Written reviews222 reviews
Positive29.7%
Neutral18.5%
Negative51.8%

User reviews

Find It, Fix It

From 57 App Store ratings

What we love

  • 👍 Easy to report issues
  • 📸 Ability to attach photos
  • 📍 GPS integration for location
  • 🚀 Quick resolution for some issues
  • ✅ City does respond sometimes

Room to improve

  • 😞 City often ignores reports
  • 😞 Reports closed without resolution
  • 😞 Lack of follow-up or feedback
  • 😞 Inconsistent response times
  • 😞 App is fundamentally broken

Mysa

From 571 App Store ratings

What we love

  • 🚀 Great product
  • 🚀 Excellent thermostats
  • 🚀 Allows more metrics than Nest
  • 🚀 Excellent HomeKit integration
  • 👍 Easy to use

Room to improve

  • 🐛 Buggy app
  • 🐛 Crashes frequently
  • 🐛 Unreliable connectivity
  • 🐛 Inconsistent user experience
  • 🔋 Drains battery

Bugs and requests

Find It, Fix It

Reported bugs

21 issues
  • Cannot sign out
  • App only submits on WiFi
  • App won't open
  • Battery draining after update
  • New version is not good
Show 16 more
  • Terrible 'new' format
  • App crashes when trying to open
  • Cannot get past location step
  • App does not work (submit button inactive)
  • App needs location even when given
  • App doesn't work
  • App crashes
  • App is buggy
  • App is wonky and shoddily built
  • App freezes on login screen
  • App is slow
  • Cannot locate correct address
  • Submit button not active
  • App doesn't work on iOS 14
  • Non functional, unable to submit
  • Buggy app

Requested features

10 requests
  • Way to cancel a request
  • Provide feedback on why tickets are closed
  • More categories for reporting
  • Searchable location map
  • Promote the app more
Show 5 more
  • Follow through with full cleanup
  • Add damaged sidewalk category
  • Scan license plate for vehicle reports
  • Option to cancel a request
  • Ability to see why a ticket was closed

Mysa

Reported bugs

5 issues
  • App crashes when changing schedules
  • Thermostat settings not syncing properly
  • Geofencing not working as expected
  • Incompatibility with newer iOS versions
  • Inability to add new devices

Requested features

6 requests
  • Dark mode option
  • Brightness control scheduling
  • Improved HomeKit integration
  • Ability to disable display
  • Geofencing improvements
Show 1 more
  • More scheduling flexibility

In-app purchases

None

Find It, Fix It

No in-app purchases

None

Mysa

No in-app purchases

Questions

Is Find It, Fix It free?
Find It, Fix It is free to download, with no in-app purchases.
Is Mysa free?
Mysa is free to download, with no in-app purchases.
Which has better reviews, Find It, Fix It or Mysa?
Mysa is rated higher. Find It, Fix It averages 2.9 out of 5 from 57 ratings, while Mysa averages 3.8 from 571 ratings.
Do Find It, Fix It or Mysa have ads?
Neither Find It, Fix It nor Mysa shows ads.
Which is updated more often, Find It, Fix It or Mysa?
Find It, Fix It ships an update every 3 months, and Mysa every 4 weeks. Most recently, Find It, Fix It was updated on September 12, 2026 and Mysa on September 21, 2026.

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