Find It, Fix It vs PSE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Find It, Fix It
Easily report non-emergency issues like potholes, graffiti, or abandoned vehicles directly to the City of Seattle. The app provides location information to help city staff respond efficiently to your reports.
- Report potholes
- Report graffiti
- Report abandoned vehicles
- Provide location information
- Alert city staff
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Want to report a pothole, graffiti or an abandoned vehicle while on the go in Seattle? The City of Seattle’s "Find It, Fix It" app gives you a convenient way to alert the City to such issues, while providing location information that helps City staff respond.
PSE
Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.
- Check account balance
- Make bill payments
- Report power outages
- Track outage restoration times
- Manage personal preferences
- Start, stop, or move service
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The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone
Screenshots
Verdict
The clearest difference is rating: PSE at 3.9 against Find It, Fix It's 2.9. PSE also leads on iOS requirement (15.0 vs 26.0). Find It, Fix It's advantage is review sentiment (31% vs 14%) and ratings volume (57 vs 14). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PSE holds the better App Store score, 3.9 against 2.9. Both are backed by a comparable volume of ratings — 57 and 14 respectively. Written reviews complicate that: 31% of Find It, Fix It's written reviews are positive against 14% of PSE's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 12, 2026 and September 18, 2026 respectively.
| Parameter | Find It, Fix It | PSE |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (57 ratings) | 3.9 (14 ratings) — better |
| Positive reviews | 30.9% of reviews — better | 13.9% of reviews |
| Number of ratings | 57 — better | 14 |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 26.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 11 MB | 229 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Seattle | Puget Sound Energy |
Customer experience
Find It, Fix It
PSE
User reviews
Find It, Fix It
From 57 App Store ratingsWhat we love
- 👍 Easy to report issues
- 📸 Ability to attach photos
- 📍 GPS integration for location
- 🚀 Quick resolution for some issues
- ✅ City does respond sometimes
Room to improve
- 😞 City often ignores reports
- 😞 Reports closed without resolution
- 😞 Lack of follow-up or feedback
- 😞 Inconsistent response times
- 😞 App is fundamentally broken
PSE
From 14 App Store ratingsWhat we love
- 🚀 Convenient for tracking outages
- 💡 Helpful outage map feature
- 👍 Easy to use for bill payment
Room to improve
- 🐛 Frequent login issues and crashes
- 🔍 Inaccurate or missing outage information
- 📵 Unreliable during power outages
- 💤 App becomes unusable after updates
Bugs and requests
Find It, Fix It
Reported bugs
21 issues- Cannot sign out
- App only submits on WiFi
- App won't open
- Battery draining after update
- New version is not good
Show 16 moreShow fewer
- Terrible 'new' format
- App crashes when trying to open
- Cannot get past location step
- App does not work (submit button inactive)
- App needs location even when given
- App doesn't work
- App crashes
- App is buggy
- App is wonky and shoddily built
- App freezes on login screen
- App is slow
- Cannot locate correct address
- Submit button not active
- App doesn't work on iOS 14
- Non functional, unable to submit
- Buggy app
Requested features
10 requests- Way to cancel a request
- Provide feedback on why tickets are closed
- More categories for reporting
- Searchable location map
- Promote the app more
Show 5 moreShow fewer
- Follow through with full cleanup
- Add damaged sidewalk category
- Scan license plate for vehicle reports
- Option to cancel a request
- Ability to see why a ticket was closed
PSE
Reported bugs
3 issues- App freezes when trying to log in
- Outage map does not show current outages
- Keeps logging users out unexpectedly
Requested features
3 requests- Support for Apple Pay and digital wallets
- Ability to schedule future bill payments
- Improved outage status updates and ETAs
In-app purchases
Find It, Fix It
No in-app purchases
PSE
No in-app purchases
