Find It, Fix It vs NCSS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Find It, Fix It
Easily report non-emergency issues like potholes, graffiti, or abandoned vehicles directly to the City of Seattle. The app provides location information to help city staff respond efficiently to your reports.
- Report potholes
- Report graffiti
- Report abandoned vehicles
- Provide location information
- Alert city staff
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Want to report a pothole, graffiti or an abandoned vehicle while on the go in Seattle? The City of Seattle’s "Find It, Fix It" app gives you a convenient way to alert the City to such issues, while providing location information that helps City staff respond.
NCSS
This mobile application aids in property setup by providing real-time network status, equipment details, and device locations. Users can quickly scan device barcodes to add meter information or test connections to view device details instantly.
- Real-time network status
- Equipment information viewing
- Device location tracking
- Barcode scanning for devices
- Test connection functionality
- View device details
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The Next Century mobile app is used to assist with in-the-field property setup. Quickly view real-time network status, equipment information, and device locations. Easily scan any Next Century device barcode to add meter information, or use the test connection button on a Next Century Transceiver or Repeater and immediately view the device's details on your phone.
Screenshots
Verdict
The clearest difference is rating: NCSS at 4.0 against Find It, Fix It's 2.9. NCSS also leads on update cadence (monthly vs every 3 months) and review sentiment (50% vs 31%). Find It, Fix It's advantage is ratings volume (57 vs 12). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NCSS holds the better App Store score, 4.0 against 2.9. Both are backed by a comparable volume of ratings — 57 and 12 respectively. Written reviews point the same way: 31% of Find It, Fix It's written reviews are positive against 50% of NCSS's.
Find It, Fix It ships an update every 3 months, NCSS monthly. The most recent releases landed on October 16, 2026 and September 24, 2026 respectively.
| Parameter | Find It, Fix It | NCSS |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (57 ratings) | 4.0 (12 ratings) — better |
| Positive reviews | 30.9% of reviews | 50.0% of reviews — better |
| Number of ratings | 57 — better | 12 |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 26.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 11 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Seattle | Next Century Submetering Systems |
Customer experience
Find It, Fix It
NCSS
Bugs and requests
Find It, Fix It
Reported bugs
21 issues- Cannot sign out
- App only submits on WiFi
- App won't open
- Battery draining after update
- New version is not good
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- Terrible 'new' format
- App crashes when trying to open
- Cannot get past location step
- App does not work (submit button inactive)
- App needs location even when given
- App doesn't work
- App crashes
- App is buggy
- App is wonky and shoddily built
- App freezes on login screen
- App is slow
- Cannot locate correct address
- Submit button not active
- App doesn't work on iOS 14
- Non functional, unable to submit
- Buggy app
Requested features
10 requests- Way to cancel a request
- Provide feedback on why tickets are closed
- More categories for reporting
- Searchable location map
- Promote the app more
Show 5 moreShow fewer
- Follow through with full cleanup
- Add damaged sidewalk category
- Scan license plate for vehicle reports
- Option to cancel a request
- Ability to see why a ticket was closed
NCSS
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Find It, Fix It
No in-app purchases
NCSS
No in-app purchases
