WebTMA GO vs Zendesk Support

WebTMA GO: Mobile Facility Management Made Simple TMA Systems is an industry leader in facility maintenance management software, trusted by over 1,500 customers managing 55,000+ facilities with 140,000+ active users. Our exceptional client retention rate reflects our commitment to delivering solutions that work. WebTMA GO empowers facility managers across corporate, education, public sector, and healthcare industries to boost productivity through real-time status updates and seamless mobile functionality. Whether your team is managing a single building or a complex multi-site operation, WebTMA GO keeps everyone connected and informed. **Work Order Management** - Carry work orders and preventive maintenance (PMs) on compatible iOS devices - Complete work orders efficiently in the field - Execute preventive maintenance tasks with guided workflows - Submit digital inspections instantly **Smart Connectivity** - Operate seamlessly online or offline - Automatic data synchronization when connection is restored - Real-time transmission to WebTMA database - Compatible with Wi-Fi and cellular networks **Advanced Asset Management** - High-resolution barcode scanning for precise asset identification - Streamlined workflows through barcode integration - Complete materials inventory management - Comprehensive asset tracking and management **Enhanced Productivity Features** - Scheduling capabilities - Materials management - Project management tools - Training management system WebTMA GO requires an active WebTMA license and additional mobile licensing. **Schedule a Demo:** sales@tmasystems.com **Technical Support:** support@tmasystems.com

Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go! Some of the key features you’ll find in the app: // Run your business from the field If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles. // Get real-time notifications for critical updates Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time. // Focus on today Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account. // Track team performance If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand! // Continue a conversation, or create new tickets Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move. // Search to find context on your customer Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more. We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab. Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Learn more about Support and create a free account here: https://www.zendesk.com/support