Equinix Customer Portal vs BlastShield
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Equinix Customer Portal
Manage your Equinix services on the go. Order products like Smart Hands and Work Visits, review and approve pending orders and shipments, and communicate directly with technicians. Generate various reports and manage user access for your organization.
- Order Smart Hands, Work Visits, and shipments
- Review and approve orders/shipments
- Communicate with Equinix technicians
- Clone, modify, and cancel orders
- Create custom reports
- Invite new users
Read full descriptionHide full description
Equinix customers from North America, Asia Pacific (including China) and EMEA can use this app to order basic Equinix products and services. • Place orders for Smart Hands, Work Visit, Inbound Shipment, Outbound Shipment, Trouble Ticket, Security Access & Conference Room Booking • Review orders • Review and approve pending orders • Review and approve pending shipments • Communicate directly with Equinix technicians • Clone, modify & cancel orders • Create Reports - Order report, User report, Audit report, Installbase report, etc. • Invite new users from your organization To get started, log in with your current Equinix Customer Portal username and password. If you do not have an Equinix Customer Portal account, please contact your Equinix administrator.
BlastShield
This app provides a secure private network for IIoT assets and infrastructure, making them invisible to threats. It offers highly secure access through an authenticator that mimics a familiar payment experience.
- Software-defined private network
- IIoT asset protection
- Infrastructure security
- Application invisibility
- Secure authenticator
- Apple Pay-like access
Read full descriptionHide full description
BlastShield™ is a revolutionary software-defined private network solution from BlastWave that protects IIoT assets, infrastructure and applications by rendering them invisible to malicious actors. The BlastShield™ Authenticator enables highly secure access into a BlastShield™ network via a convenient “Apple Pay” experience.
Screenshots
Verdict
The clearest difference is rating: Equinix Customer Portal at 4.7 against BlastShield's 3.0. Equinix Customer Portal also leads on ratings volume (342 vs 2) and update cadence (every 4 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Equinix Customer Portal holds the better App Store score, 4.7 against 3.0. That said, the two scores are not equally well evidenced: Equinix Customer Portal has 342 ratings behind it against 2, so its average is the more settled of the two.
Equinix Customer Portal ships an update every 4 weeks, BlastShield every 3 months. The most recent releases landed on November 1, 2026 and October 29, 2026 respectively.
| Parameter | Equinix Customer Portal | BlastShield |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (342 ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 26.9% of reviews | — |
| Number of ratings | 342 — better | 2 |
| Update frequency | Every 4 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 46 MB | 10 MB |
| Age rating | 4+ | 4+ |
| Developer | Equinix Inc | BlastWave Inc. |
Customer experience
Equinix Customer Portal
BlastShield
Bugs and requests
Equinix Customer Portal
Reported bugs
17 issues- IBX Check Out broken since last update
- Error message on IBX Check Out
- Login process requires username/password, MFA, and PIN reset every time
- Biometric settings don't save or work
- Latest update broke the app again
Show 12 moreShow fewer
- Face ID login instructions appear even when enabled
- App won't go past spinning circle on white screen
- Cannot proceed past privacy policy screen
- App crashes
- Cannot login after upgrading to new version
- Work Visit tickets generate random times different from selected slots
- Login data reset after app update
- Cannot login on iPhone SE after last update
- App spins and never logs in
- Unable to login for extended periods
- Cannot raise ticket for access
- App errors out with 'unable to process request'
Requested features
7 requests- Fix IBX Check Out functionality
- Improve login process, reduce steps
- Enable saving login info (password)
- Add iPad and landscape support
- Consider adding conference room booking
Show 2 moreShow fewer
- Allow scheduling shipments
- Make QR code generation more efficient
BlastShield
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Equinix Customer Portal
No in-app purchases
BlastShield
No in-app purchases
Questions
Is Equinix Customer Portal free?
Is BlastShield free?
Which has better reviews, Equinix Customer Portal or BlastShield?
Do Equinix Customer Portal or BlastShield have ads?
Which is updated more often, Equinix Customer Portal or BlastShield?
Other comparisons
