Medcom Mobile vs CNA Assistance
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Medcom Mobile
Access your Medcom benefits easily from your mobile device. View account balances, recent transactions, election information, and claim deadlines. Receive customizable alerts for important benefit updates and security notifications.
- View benefit account balances
- Access recent transactions
- Check election information
- See claims filing deadlines
- Receive text/email alerts
- Manage debit card notifications
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Benefits in your pocket! This app gives you easy access to your Medcom benefits anywhere, anytime. Use the same username and password that you setup on Medcom’s online portal! Just download, login, and go! View all of your benefit account(s) recent transactions, balances, election information, claims filing deadlines, and more. You may also view transactions that require receipt documentation that may need to be submitted. Additional features include opting in/out to receive alerts via text messaging, email, or both! These alerts could include information when your debit card has been mailed, when your password to the portal/mobile app has been reset, card transaction denials, and more. Your security is the number one priority for Medcom. We use pictures and passphrases, along with device identification and challenge questions to protect your information. None of your personal information is stored on your mobile device. This app is available for iPhone, iPod, iPad.
CNA Assistance
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The Charles Necthem Assistance Mobile Application provides quick access for phone users to call our EAP hotline and receive assistance. For plans that include access to the Wellness Library, users can also access additional health and wellness resources.
Screenshots
Verdict
The clearest difference is iOS requirement: CNA Assistance at 11.0 against Medcom Mobile's 15.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 18, 2026 and October 7, 2026 respectively.
| Parameter | Medcom Mobile | CNA Assistance |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (2K ratings) — better | — |
| Positive reviews | 46.7% of reviews | — |
| Number of ratings | 2K — better | — |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 31 MB | 31 MB |
| Age rating | 17+ | 12+ |
| Developer | MEDICAL COST CONTAINMENT SERVICES INC | Charles Nechtem Associates, Inc. |
Bugs and requests
Medcom Mobile
Reported bugs
4 issues- Inability to log in or app crashing on login
- Uploaded receipts not saving or disappearing
- Inconsistent app behavior across devices
- Incorrect or misleading error messages
Requested features
5 requests- Improved receipt management and tracking
- Streamlined claims submission process
- Enhanced account history and transaction details
- Ability to save login credentials
- Improved app stability and reliability
CNA Assistance
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Medcom Mobile
No in-app purchases
CNA Assistance
No in-app purchases
