WebTPA Mobile vs Summus

Want to look up the status of a medical claim? Or email your health insurance ID Card? How about checking your eligibility information or sending a question to your health insurance provider? WebTPA Mobile puts our most popular online features at your fingertips. Check a claim. View your virtual member ID card. Access your eligibility information or just ask a question. View eligibility information for subscriber and dependents Check claim status and history Locate your Explanation of Benefits View your deductibles and accumulators Locate plan documents such as your Summary Plan Description, Summary of Benefits and Coverage and helpful documents from your employer View and print your ID card Choose to go paperless Contact customer service and more! The app serves only members of employer-sponsored health plans that are administered by WebTPA. If you are unable to login to your WebTPA account or need more information, please email helpme@webtpa.com or dial the phone number on the back of your medical ID card. About WebTPA. WebTPA is a third-party administrator that processes claims and provides member support on behalf of your employer’s benefit plan. We provide a dedicated team to assist you with questions about your benefits, providers and claims. These team members can be reached through your dedicated customer service number on your ID card. We are based in Irving, TX, and we also have regional locations around the country, including San Antonio, TX, Oklahoma City, OK and Madison, WI. At WebTPA, we treat each other like family and it shows - we’ve recently been voted a Best Place to Work in the Dallas and San Antonio markets. We look forward to serving you.

Summus is the leading virtual specialty care company, founded with a mission to restore human connection in healthcare. Our proprietary marketplace model attracts leading specialists who support better insights and decision making across all health questions. With a curated network of more than 5,100 renowned specialists from top academic medical centers, and more than 2.1 million members around the world, Summus serves as the clinical front door to access trusted, high quality healthcare expertise, and to support people in the moments that matter most. Summus simplifies the healthcare experience by providing access to high quality medical expertise from leading specialists across the continuum of health conditions and concerns—from allergies and migraines to pediatric conditions and complex diagnoses, like cancer. Whether you or a family member is facing a new diagnosis, contemplating surgery, managing an ongoing health issue, or have medical questions that warrant specialist expertise, Summus makes it easy to access leading specialists within days or even hours. ***Please note, Summus is not an emergency medicine hotline. If you are facing an emergency health issue, please visit the nearest emergency room.***