Comparison

WebTPA Mobile vs My Loomis Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

WebTPA Mobile

Access your health insurance information on the go. View claim status, eligibility, and your virtual ID card. Contact your provider and manage your benefits easily.

Highlights
  • Check claim status and history
  • View virtual member ID card
  • Access eligibility information
  • Locate Explanation of Benefits
  • View deductibles and accumulators
  • Access plan documents
  • Contact customer service
Features
Read full description

Want to look up the status of a medical claim? Or email your health insurance ID Card? How about checking your eligibility information or sending a question to your health insurance provider? WebTPA Mobile puts our most popular online features at your fingertips. Check a claim. View your virtual member ID card. Access your eligibility information or just ask a question. View eligibility information for subscriber and dependents Check claim status and history Locate your Explanation of Benefits View your deductibles and accumulators Locate plan documents such as your Summary Plan Description, Summary of Benefits and Coverage and helpful documents from your employer View and print your ID card Choose to go paperless Contact customer service and more! The app serves only members of employer-sponsored health plans that are administered by WebTPA. If you are unable to login to your WebTPA account or need more information, please email helpme@webtpa.com or dial the phone number on the back of your medical ID card. About WebTPA. WebTPA is a third-party administrator that processes claims and provides member support on behalf of your employer’s benefit plan. We provide a dedicated team to assist you with questions about your benefits, providers and claims. These team members can be reached through your dedicated customer service number on your ID card. We are based in Irving, TX, and we also have regional locations around the country, including San Antonio, TX, Oklahoma City, OK and Madison, WI. At WebTPA, we treat each other like family and it shows - we’ve recently been voted a Best Place to Work in the Dallas and San Antonio markets. We look forward to serving you.

About

My Loomis Mobile

Access your health insurance information on the go. View claim status, check eligibility, and access your virtual member ID card. Securely log in to manage your benefits and contact your provider.

Highlights
  • View claim status
  • Access virtual ID card
  • Check eligibility
  • View benefits and coverage
  • Email ID card information
  • Look up recent claims
Features
Read full description

My Loomis Mobile By The Loomis Company Description Want to look up the status of a medical claim? Or email your health insurance ID Card? How about checking your eligibility information or sending a question to your health insurance provider? 

Loomis Mobile puts our most popular online features at your fingertips. Check a claim. View your virtual member ID card. Access your eligibility information or just ask a question. 

FEATURES 

My Summary (Benefits and Coverage Information), ID Card (ID Card Information), Claims (Medical, Dental, Lab, Pharmacy), About Us, AND MORE coming soon! 


 LOOK UP CLAIMS
 See your ten most recent claims. Get a detailed view of each one. Or look up specific medical, dental and pharmacy claims by member name. 

VIEW YOUR MEMBER ID CARD
View the front and back information on your ID cards whenever you need to. Email the card information to your provider or whoever requires it at the time.

 VIEW YOUR BENEFITS AND COVERAGE INFORMATION 
Until you experience it, you may never have realized how helpful it is to have your benefits and coverage information right at your fingertips. 

SECURITY
 You must always sign in with your User Name and Password to access the features in this app. Without that information, no one can reach your personal data. It is safe. 


 CAN’T ACCESS THE APPS FEATURES? 
 You must sign in to access the app’s features. Only members whose employers use Loomis are allowed to Login and use the app. 

REQUIREMENTS
 The Loomis Mobile app is compatible with iPhone, iPod Touch and iPad. Requires iOS 4.3 or later.

Screenshots

WebTPA Mobile4 screens
My Loomis Mobile4 screens

Verdict

The call

The clearest difference is update cadence: My Loomis Mobile at every 13 months against WebTPA Mobile's every 37 months. My Loomis Mobile also leads on iOS requirement (9.0 vs 14.0). On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 1.3 for WebTPA Mobile against 1.2 for My Loomis Mobile. Both are backed by a comparable volume of ratings — 46 and 18 respectively. Written reviews split almost evenly too, at 0% and 0% positive.

UpkeepUpdate frequency

WebTPA Mobile ships an update every 37 months, My Loomis Mobile every 13 months. Both last shipped on November 1, 2026.

Scorecard2 real differences · 8 level
WebTPA Mobile versus My Loomis Mobile: the parameters behind the verdict, then further details
ParameterWebTPA MobileMy Loomis Mobile
PriceFreeFree
Rating1.3 (46 ratings) — better1.2 (18 ratings)
Positive reviews0.0% of reviews0.0% of reviews
Number of ratings46 — better18
Update frequencyEvery 37 monthsEvery 13 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.09.0 — better
Further details — not scored
Size107 MB40 MB
Age rating4+17+
DeveloperWebTPAThe Loomis Company

Customer experience

WebTPA Mobile

All ratings34 ratings
Positive8.8%
Neutral2.9%
Negative88.2%
Written reviews20 reviews
Positive0.0%
Neutral5.0%
Negative95.0%

My Loomis Mobile

All ratings12 ratings
Positive8.3%
Neutral0.0%
Negative91.7%
Written reviews11 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

WebTPA Mobile

No in-app purchases

None

My Loomis Mobile

No in-app purchases

Questions

Is WebTPA Mobile free?
WebTPA Mobile is free to download, with no in-app purchases.
Is My Loomis Mobile free?
My Loomis Mobile is free to download, with no in-app purchases.
Which has better reviews, WebTPA Mobile or My Loomis Mobile?
WebTPA Mobile is rated higher. WebTPA Mobile averages 1.3 out of 5 from 46 ratings, while My Loomis Mobile averages 1.2 from 18 ratings.
Do WebTPA Mobile or My Loomis Mobile have ads?
Neither WebTPA Mobile nor My Loomis Mobile shows ads.
Which is updated more often, WebTPA Mobile or My Loomis Mobile?
WebTPA Mobile ships an update every 37 months, and My Loomis Mobile every 13 months. Most recently, WebTPA Mobile was updated on November 1, 2026 and My Loomis Mobile on November 1, 2026.

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