Mobile Citizen vs GilroyConnect

Mobile Citizen is a specialized MaintStar Work Request application. The application allows users to create requests for problems. For example, reporting potholes, graffiti, leaking water hydrants etc. The request can contain photos, GPS coordinates, the address of a problem and comments. The citizen receives an automated e-mail notification about the request status & view info on the map.

GilroyConnect, powered by SeeClickFix, is your easy-to-use tool for connecting with the City of Gilroy. Use it to make service requests, access City staff and resources, and report issues like graffiti, potholes, code violations, abandoned vehicles, park concerns, or dark streetlights. Simply submit a request with details and photos, and the app will pinpoint the location using GPS or manual input. Your request goes straight to the right City department for review and action. You'll receive updates as progress is made, and the community can follow and comment on submissions. Check out other requests in your area to stay informed and avoid duplicates—all in real-time! We’re excited to have you use GilroyConnect to make a difference in your community! *All personal information will be kept confidential and will not be viewable or released to the public. You may also have the option to submit requests anonymously.