Comparison

NetClient CS vs Prime Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NetClient CS

Access your online accounting and payroll services from anywhere. Manage account details, view important documents, and track financial information. Stay updated with notifications and access earnings reports and leave balances on the go.

Highlights
  • Account management
  • Document access
  • Messages and notifications
  • Invoice viewing
  • Account aggregation
  • Time entry and history
  • Check stub and earnings reports
Features
Read full description

NetClient CS® On-the-go access to your online accounting and payroll services. NetClient CS offers convenient, on-the-go access to online accounting and payroll services via your mobile device. With this app, you’ll have access to the following NetClient CS portal features:   • My Account—manage all of your account details • Document Presentation—access your key documents • Messages / Notifications—read important messages and receive notifications for account activity      • My Invoices—access to all of your invoices • Account Aggregation—pull account information from multiple sources into one  easy-to-access spot • Stock Quotes—get quick access to an online stock ticker that’s continually updated  • News and Links—access industry-related articles, news, and links  • Time Entry—enter and complete your time for the current pay period • Time History—view a history of the time entered for prior pay periods • Check Stub—view and print copies of your paychecks • Earnings—get access to up-to-the minute copies of earnings reports • Leave Balances—view your current leave balances on the fly • W-2s and W-4s—view and edit your W-4 information at any time

About

Prime Mobile

This app streamlines communication and document management for drivers. Scan documents, receive dispatch messages, and access load details directly from your mobile device. Stay informed and get paid faster with this essential tool.

Highlights
  • Scan documents and photos
  • Direct two-way communication with departments
  • Load list with detailed stop information
  • Macros for arrival, departure, and routing
  • Accident & Claims reporting
  • Access to MyPrime portal
Features
Read full description

A time saving tool to help keep you connected and informed. • Scan documents, photos, or anything else that needs to get to Prime • Enhanced and Improved image quality for less rescans • Direct two way communication with dispatch and other departments including Road Assist, Payroll, Leasing, Logs and more! • Individualized message, sound, and document retention settings • Load List with Detailed Stop Information and Status • Arrival, Depart, Routing, Best Fuel Recommendations, Directions and other Macros right from the Load • Improved Accident & Claims Reporting • Up to Date Information Available at your Fingertips Turn your cell phone/tablet into a portable scanner. No more stopping to find a truck stop scanner, you can easily scan all documents when it is convenient for you and get confirmation they have been received. Makes it easier to get Trip Documents in on time and get you paid! No more being tied to the truck, no matter where you are you can receive your messages to your phone and respond back. You can communicate with Road Assist, Claims and Other Departments and send Macros! Quickly Connect to your personalized MyPrime portal for training videos, benefits information, list of your Awards and Accomplishments and up to date information.

Screenshots

NetClient CS4 screens
Prime Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: Prime Mobile at 88% against NetClient CS's 10%. Prime Mobile also leads on rating (4.8 vs 1.9) and ratings volume (6.2K vs 318). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Prime Mobile holds the better App Store score, 4.8 against 1.9. That said, the two scores are not equally well evidenced: Prime Mobile has 6.2K ratings behind it against 318, so its average is the more settled of the two. Written reviews point the same way: 10% of NetClient CS's written reviews are positive against 88% of Prime Mobile's.

UpkeepUpdate frequency

NetClient CS ships an update every 5 months, Prime Mobile every 4 months. The most recent releases landed on September 26, 2026 and September 22, 2026 respectively.

Scorecard3 real differences · 7 level
NetClient CS versus Prime Mobile: the parameters behind the verdict, then further details
ParameterNetClient CSPrime Mobile
PriceFreeFree
Rating1.9 (318 ratings)4.8 (6.2K ratings) — better
Positive reviews9.6% of reviews87.7% of reviews — better
Number of ratings3186.2K — better
Update frequencyEvery 5 monthsEvery 4 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.0
Further details — not scored
Size24 MB177 MB
Age rating17+4+
DeveloperThomson ReutersNew Prime Inc

Customer experience

NetClient CS

All ratings318 ratings
Positive19.8%
Neutral3.8%
Negative76.4%
Written reviews73 reviews
Positive9.6%
Neutral1.4%
Negative89.0%

Prime Mobile

All ratings6,231 ratings
Positive96.6%
Neutral1.7%
Negative1.7%
Written reviews73 reviews
Positive87.7%
Neutral4.1%
Negative8.2%

User reviews

NetClient CS

From 318 App Store ratings

What we love

  • ✅ Allows quick access to paystubs and tax documents
  • ✅ Web portal works reliably for some users
  • ✅ Functional when working properly
  • ✅ Convenient for on-the-go access to payroll information

Room to improve

  • 🐛 Constant crashes and app failures
  • 🔐 Persistent login issues and authentication failures
  • 🔐 Requires excessive password resets
  • 🔐 Overly complex multi-factor authentication process
  • ❌ Poor user interface design and outdated appearance

Prime Mobile

From 6.2K App Store ratings

What we love

  • 👍 Helpful app for Prime drivers
  • 🚀 Streamlines communication with dispatch
  • 💡 Allows remote document scanning and submission
  • 🚀 Provides useful information and resources

Room to improve

  • 🐛 Recurring issue with unread message notifications
  • 🐛 Occasional app crashes or freezes
  • 🐛 Difficulty with location-based features like fuel stops

Bugs and requests

NetClient CS

Reported bugs

14 issues
  • App crashes on startup and during normal use
  • Login loop - credentials accepted but user returned to login screen
  • Login failed errors despite correct credentials
  • Two-factor authentication codes not received
  • Password reset emails not delivered
Show 9 more
  • Face ID authentication failures
  • App won't open after sign-in attempts
  • Incompatibility with Apple iOS devices
  • Error loading content messages with no resolution
  • Account lockout after multiple login attempts
  • App crashes when accessing file folder or documents
  • Temporary passwords not accepted during reset process
  • ReCaptcha verification loops
  • Session disconnection and forced logouts

Requested features

10 requests
  • Push notifications when paystubs are available
  • Improved user interface with modern design
  • Detailed charts and graphs for financial data
  • Item breakdowns and detailed expense information
  • Dark mode option
Show 5 more
  • Better account recovery system
  • Employee version with additional program access
  • Wireless printer support
  • Remove unnecessary password expiration requirements
  • Device recognition to reduce authentication prompts

Prime Mobile

Reported bugs

3 issues
  • Messages disappearing when clicked
  • Date/time fields not working as expected
  • Fuel/services map view issues

Requested features

3 requests
  • Add ability to control HOS clock from the app
  • Improve message layout and navigation
  • Provide more customization options

In-app purchases

None

NetClient CS

No in-app purchases

None

Prime Mobile

No in-app purchases

Questions

Is NetClient CS free?
NetClient CS is free to download, with no in-app purchases.
Is Prime Mobile free?
Prime Mobile is free to download, with no in-app purchases.
Which has better reviews, NetClient CS or Prime Mobile?
Prime Mobile is rated higher. NetClient CS averages 1.9 out of 5 from 318 ratings, while Prime Mobile averages 4.8 from 6.2K ratings.
Do NetClient CS or Prime Mobile have ads?
Neither NetClient CS nor Prime Mobile shows ads.
Which is updated more often, NetClient CS or Prime Mobile?
NetClient CS ships an update every 5 months, and Prime Mobile every 4 months. Most recently, NetClient CS was updated on September 26, 2026 and Prime Mobile on September 22, 2026.

Other comparisons