NetClient CS vs Prime Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NetClient CS
Access your online accounting and payroll services from anywhere. Manage account details, view important documents, and track financial information. Stay updated with notifications and access earnings reports and leave balances on the go.
- Account management
- Document access
- Messages and notifications
- Invoice viewing
- Account aggregation
- Time entry and history
- Check stub and earnings reports
Read full descriptionHide full description
NetClient CS® On-the-go access to your online accounting and payroll services. NetClient CS offers convenient, on-the-go access to online accounting and payroll services via your mobile device. With this app, you’ll have access to the following NetClient CS portal features: • My Account—manage all of your account details • Document Presentation—access your key documents • Messages / Notifications—read important messages and receive notifications for account activity • My Invoices—access to all of your invoices • Account Aggregation—pull account information from multiple sources into one easy-to-access spot • Stock Quotes—get quick access to an online stock ticker that’s continually updated • News and Links—access industry-related articles, news, and links • Time Entry—enter and complete your time for the current pay period • Time History—view a history of the time entered for prior pay periods • Check Stub—view and print copies of your paychecks • Earnings—get access to up-to-the minute copies of earnings reports • Leave Balances—view your current leave balances on the fly • W-2s and W-4s—view and edit your W-4 information at any time
Prime Mobile
This app streamlines communication and document management for drivers. Scan documents, receive dispatch messages, and access load details directly from your mobile device. Stay informed and get paid faster with this essential tool.
- Scan documents and photos
- Direct two-way communication with departments
- Load list with detailed stop information
- Macros for arrival, departure, and routing
- Accident & Claims reporting
- Access to MyPrime portal
Read full descriptionHide full description
A time saving tool to help keep you connected and informed. • Scan documents, photos, or anything else that needs to get to Prime • Enhanced and Improved image quality for less rescans • Direct two way communication with dispatch and other departments including Road Assist, Payroll, Leasing, Logs and more! • Individualized message, sound, and document retention settings • Load List with Detailed Stop Information and Status • Arrival, Depart, Routing, Best Fuel Recommendations, Directions and other Macros right from the Load • Improved Accident & Claims Reporting • Up to Date Information Available at your Fingertips Turn your cell phone/tablet into a portable scanner. No more stopping to find a truck stop scanner, you can easily scan all documents when it is convenient for you and get confirmation they have been received. Makes it easier to get Trip Documents in on time and get you paid! No more being tied to the truck, no matter where you are you can receive your messages to your phone and respond back. You can communicate with Road Assist, Claims and Other Departments and send Macros! Quickly Connect to your personalized MyPrime portal for training videos, benefits information, list of your Awards and Accomplishments and up to date information.
Screenshots
Verdict
The clearest difference is review sentiment: Prime Mobile at 88% against NetClient CS's 10%. Prime Mobile also leads on rating (4.8 vs 1.9) and ratings volume (6.2K vs 318). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Prime Mobile holds the better App Store score, 4.8 against 1.9. That said, the two scores are not equally well evidenced: Prime Mobile has 6.2K ratings behind it against 318, so its average is the more settled of the two. Written reviews point the same way: 10% of NetClient CS's written reviews are positive against 88% of Prime Mobile's.
NetClient CS ships an update every 5 months, Prime Mobile every 4 months. The most recent releases landed on September 26, 2026 and September 22, 2026 respectively.
| Parameter | NetClient CS | Prime Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (318 ratings) | 4.8 (6.2K ratings) — better |
| Positive reviews | 9.6% of reviews | 87.7% of reviews — better |
| Number of ratings | 318 | 6.2K — better |
| Update frequency | Every 5 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 24 MB | 177 MB |
| Age rating | 17+ | 4+ |
| Developer | Thomson Reuters | New Prime Inc |
Customer experience
NetClient CS
Prime Mobile
User reviews
NetClient CS
From 318 App Store ratingsWhat we love
- ✅ Allows quick access to paystubs and tax documents
- ✅ Web portal works reliably for some users
- ✅ Functional when working properly
- ✅ Convenient for on-the-go access to payroll information
Room to improve
- 🐛 Constant crashes and app failures
- 🔐 Persistent login issues and authentication failures
- 🔐 Requires excessive password resets
- 🔐 Overly complex multi-factor authentication process
- ❌ Poor user interface design and outdated appearance
Prime Mobile
From 6.2K App Store ratingsWhat we love
- 👍 Helpful app for Prime drivers
- 🚀 Streamlines communication with dispatch
- 💡 Allows remote document scanning and submission
- 🚀 Provides useful information and resources
Room to improve
- 🐛 Recurring issue with unread message notifications
- 🐛 Occasional app crashes or freezes
- 🐛 Difficulty with location-based features like fuel stops
Bugs and requests
NetClient CS
Reported bugs
14 issues- App crashes on startup and during normal use
- Login loop - credentials accepted but user returned to login screen
- Login failed errors despite correct credentials
- Two-factor authentication codes not received
- Password reset emails not delivered
Show 9 moreShow fewer
- Face ID authentication failures
- App won't open after sign-in attempts
- Incompatibility with Apple iOS devices
- Error loading content messages with no resolution
- Account lockout after multiple login attempts
- App crashes when accessing file folder or documents
- Temporary passwords not accepted during reset process
- ReCaptcha verification loops
- Session disconnection and forced logouts
Requested features
10 requests- Push notifications when paystubs are available
- Improved user interface with modern design
- Detailed charts and graphs for financial data
- Item breakdowns and detailed expense information
- Dark mode option
Show 5 moreShow fewer
- Better account recovery system
- Employee version with additional program access
- Wireless printer support
- Remove unnecessary password expiration requirements
- Device recognition to reduce authentication prompts
Prime Mobile
Reported bugs
3 issues- Messages disappearing when clicked
- Date/time fields not working as expected
- Fuel/services map view issues
Requested features
3 requests- Add ability to control HOS clock from the app
- Improve message layout and navigation
- Provide more customization options
In-app purchases
NetClient CS
No in-app purchases
Prime Mobile
No in-app purchases








