Waitlist.Me vs OmniCounts
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Waitlist.Me
This app streamlines customer waitlists and reservations for businesses. It replaces manual systems with digital notifications via text and phone calls, improving customer service and operational efficiency. Features include self check-in, customizable alerts, and detailed reporting.
- Digital waitlist management
- SMS and phone call notifications
- Customer self check-in
- Customizable public waitlist page
- Reservation and appointment scheduling
- Analytics and reports
- Multi-device syncing
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Waitlist Me is a waitlist management application for restaurants and other businesses that uses text and phone call notifications to alert customers when it is their turn. Say good bye to paper waitlists and clunky buzzer systems. Waitlist Me is the easiest and most effective way to manage a waitlist and reservations. Raise your level of customer service, make customers happier, and improve your business results. Features: - Add, manage, and serve waiting customers quickly and easily - Simple display of each party's information and status on the waitlist - Send SMS and phone call notifications with the push of a button - Self check-in features for customers via web widget and kiosk mode - Customizable notifications and public waitlist page - Table, section, and floorplan management for restaurants - Assign customers or patients to staff, rooms, or other resources for other businesses - Intuitive reservation and appointment scheduling and calendar - Analytics and downloadable reports - Multi-device syncing - Effective queue management - Multi-place and multi-user management Previously NoshList, the popular restaurant waitlist application, Waitlist Me is customizable to work across all businesses looking for a better way to manage their wait list, reservations, and appointments.
OmniCounts
This app transforms your iPhone into a data collection tool for inventory management. It integrates with a cloud-based solution, requiring a pre-configured backend tenant for retail businesses. Get started by visiting the developer's website after installation.
- Data collection on iPhone
- Inventory management integration
- Backend tenant configuration required
- Retail establishment use
- Cloud-based solution
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The OmniCounts iOS application turns your iPhone into a powerful data collection device to use in conjunction with the patent-pending OmniCounts inventory management solution. Note while you can download the OmniCounts application, it requires you have configured a backend tenant for your retail establishment. After downloading and installing the iOS app, please see the OmniCounts website to get started.
Screenshots
Verdict
Waitlist.Me and OmniCounts both sit at 3.8 stars, but that hides the real split: 77% of Waitlist.Me's written reviews are positive against 50% of OmniCounts's. OmniCounts's advantage is monetization model (free vs free with in-app purchases) and update cadence (monthly vs every 2 months). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.8 for Waitlist.Me against 3.9 for OmniCounts. Both are backed by a comparable volume of ratings — 52 and 42 respectively. Written reviews are what separate them: 77% of Waitlist.Me's written reviews are positive against 50% of OmniCounts's.
Waitlist.Me ships an update every 2 months, OmniCounts monthly. The most recent releases landed on October 23, 2026 and October 25, 2026 respectively.
| Parameter | Waitlist.Me | OmniCounts |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (52 ratings) | 3.9 (42 ratings) — better |
| Positive reviews | 77.1% of reviews — better | 50.0% of reviews |
| Number of ratings | 52 — better | 42 |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 | 13.0 |
| Further details — not scored | ||
| Size | 25 MB | 87 MB |
| Age rating | 4+ | 4+ |
| Developer | Waitlist Me, Inc. | Smartcount, LLC |
Customer experience
Waitlist.Me
OmniCounts
Bugs and requests
Waitlist.Me
Reported bugs
13 issues- Colors of status cannot be updated on iPad
- Status colors revert after refresh
- Slow loading for iPhone users
- App does not update fast enough / sync issues
- Does not stay updated on multiple devices
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- Cannot retrieve username and password
- App keeps saying 'please wait' and never loads
- App crashes randomly, especially when busy
- Names disappear from waiting list after input
- Does not take guests off the waitlist once seated/removed
- Crashes on iPhone 6s
- New update bugs: people not being notified
- Unlimited messaging does not work
Requested features
7 requests- Option for additional messages (more than three)
- Feature to add an additional waiting list on the same account
- Export option for names and phone numbers
- Bigger 'add button'
- Ability to turn off wait time estimates completely
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- Wait time quotes in 'off' position should not show estimated wait time of 0
- Add reservation capability
OmniCounts
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Waitlist.Me
No in-app purchases
OmniCounts
No in-app purchases
Questions
Is Waitlist.Me free?
Is OmniCounts free?
Which has better reviews, Waitlist.Me or OmniCounts?
Do Waitlist.Me or OmniCounts have ads?
Which is updated more often, Waitlist.Me or OmniCounts?
Other comparisons
