Waitlist.Me vs Bento Book Lite
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Waitlist.Me
This app streamlines customer waitlists and reservations for businesses. It replaces manual systems with digital notifications via text and phone calls, improving customer service and operational efficiency. Features include self check-in, customizable alerts, and detailed reporting.
- Digital waitlist management
- SMS and phone call notifications
- Customer self check-in
- Customizable public waitlist page
- Reservation and appointment scheduling
- Analytics and reports
- Multi-device syncing
Read full descriptionHide full description
Waitlist Me is a waitlist management application for restaurants and other businesses that uses text and phone call notifications to alert customers when it is their turn. Say good bye to paper waitlists and clunky buzzer systems. Waitlist Me is the easiest and most effective way to manage a waitlist and reservations. Raise your level of customer service, make customers happier, and improve your business results. Features: - Add, manage, and serve waiting customers quickly and easily - Simple display of each party's information and status on the waitlist - Send SMS and phone call notifications with the push of a button - Self check-in features for customers via web widget and kiosk mode - Customizable notifications and public waitlist page - Table, section, and floorplan management for restaurants - Assign customers or patients to staff, rooms, or other resources for other businesses - Intuitive reservation and appointment scheduling and calendar - Analytics and downloadable reports - Multi-device syncing - Effective queue management - Multi-place and multi-user management Previously NoshList, the popular restaurant waitlist application, Waitlist Me is customizable to work across all businesses looking for a better way to manage their wait list, reservations, and appointments.
Bento Book Lite
This app helps restaurants manage reservations and waitlists to maximize bookings and guest relationships. It allows for easy viewing and management of incoming parties, accepting reservations from various sources, and leveraging guest data.
- Manage incoming parties
- No per-cover booking fees
- Accept reservations via website, Google, and phone
- Utilize guest data for relationship building
- Quote wait times for waitlisted guests
Read full descriptionHide full description
Reclaim the entire guest relationship with BentoBox’s first-party restaurant reservations system. With smarter reservations and waitlist working on your behalf, you can maximize covers and accept more bookings with ease. - View and manage incoming parties - No per-cover booking fees - Accept bookings for reservations through your website, through Reserve with Google and by phone - Tap into guest data to build stronger relationships - Quote wait times to guests on your waitlist
Screenshots
Verdict
The clearest difference is rating: Bento Book Lite at 5.0 against Waitlist.Me's 3.8. Bento Book Lite also leads on monetization model (free vs free with in-app purchases). Waitlist.Me's advantage is ratings volume (52 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Bento Book Lite holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: Waitlist.Me has 52 ratings behind it against 1, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 23, 2026 and October 12, 2026 respectively.
| Parameter | Waitlist.Me | Bento Book Lite |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (52 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 77.1% of reviews | — |
| Number of ratings | 52 — better | 1 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 25 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | Waitlist Me, Inc. | BentoBox CMS, Inc |
Customer experience
Waitlist.Me
Bento Book Lite
Bugs and requests
Waitlist.Me
Reported bugs
13 issues- Colors of status cannot be updated on iPad
- Status colors revert after refresh
- Slow loading for iPhone users
- App does not update fast enough / sync issues
- Does not stay updated on multiple devices
Show 8 moreShow fewer
- Cannot retrieve username and password
- App keeps saying 'please wait' and never loads
- App crashes randomly, especially when busy
- Names disappear from waiting list after input
- Does not take guests off the waitlist once seated/removed
- Crashes on iPhone 6s
- New update bugs: people not being notified
- Unlimited messaging does not work
Requested features
7 requests- Option for additional messages (more than three)
- Feature to add an additional waiting list on the same account
- Export option for names and phone numbers
- Bigger 'add button'
- Ability to turn off wait time estimates completely
Show 2 moreShow fewer
- Wait time quotes in 'off' position should not show estimated wait time of 0
- Add reservation capability
Bento Book Lite
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Waitlist.Me
No in-app purchases
Bento Book Lite
No in-app purchases
Questions
Is Waitlist.Me free?
Is Bento Book Lite free?
Which has better reviews, Waitlist.Me or Bento Book Lite?
Do Waitlist.Me or Bento Book Lite have ads?
Which is updated more often, Waitlist.Me or Bento Book Lite?
Other comparisons
