Prevost Tools vs Bryant® Service Technician

The Prevost Tools App is the perfect tool to find a multitude of information and support for your North American Prevost or Volvo coach, in just a click or two on your smart device, either phone or tablet. New features are being added to give more support to our customers. Operational efficiency is vital to coach businesses and operators, and the new Prevost App is the ideal paperless solution providing instant reach of service, warranty or parts information such as: • Technical manuals, wire and pneumatic diagrams and technical publications. • Warranty online access for filing claims. • Parts ordering online. • My Bulletins, containing vehicle-specific information Aftermarket support is crucial to the business and the App enables operators to connect with PASS Road assistance support, find the closest service location in the extensive Prevost network, or can be used to manage vehicle(s) performance via the telematics system. • Prevost Action Service System support 24/7 • Prevost Service Contacts • Prevost Service Locator – Find the closest service point based on your location. • Drivers guides • Prevost Liaison (telematics system) Another feature in the new App allows users to stay up to date with the latest vehicle models using the built-in image gallery. The user has the option to save the image to their device camera roll, therefore allowing to proudly set any image as a wallpaper for the device. The Marketing Tool feature provides marketing materials which can be customized for your business and incorporated into marketing activities to your customers. It is also a handy way to scroll and order some nice Prevost merchandise directly from your device. Prevost converters can easily access the Converter Portal with secure access already in place. To change language of app from your default, please go to Settings, General, International and chose language English, French or Spanish. For complete functionality, make sure your GPS function on your smart device is turned on before you download the App. Prevost is a registered trademark of Prevost, a division of Volvo Group Canada Inc. All rights reserved.

Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies and equipment you need is ours. Whether it is for warranty repairs for Bryant Equipment or for non-warranty repairs on any make or any brand of equipment, the Bryant Service Technician app can help identify the right part. The Bryant Service Technician app provides an easy to use, powerful app that is designed to help the technician standing in front of a unit. The app helps them at the job site to find out what parts they need to make repairs, and it has an on-board GPS to help identify the closest location to find the parts. Key Features : - AI Assistant (Beta) : A smart assistant designed to answer technical questions, provide support, and assist with troubleshooting using model number inputs. - View Customer System Online : Customer Details online using advance search filters for more efficient and accurate information retrieval. - System Capacity Calculator : Easily calculate HVAC system's Airflow capacity with precision and efficiency requirements based on job-site conditions and specifications. - Product Registration : Register equipment quickly and efficiently from the field. - Intelligent Equipment Search : Locate equipment by scanning a serial barcode, entering the serial number, or model number. - Parts Identification : Instantly access accurate parts lists for selected equipment to support fast and precise repairs. - Technical Literature Access : View detailed technical documents with advanced filtering for faster retrieval of relevant information. - Warranty & Service History Lookup : Retrieve warranty details and past service history using the serial number. - Nearest Parts Center Locator : Use GPS to find the closest Carrier Parts Sales Center and get directions directly from the app. - Totaline® Parts Cross-Reference : Find equivalent and compatible parts using the integrated cross-reference tool. - Job Management : Create and manage job records, including the ability to save and associate parts with each job for future reference. - Secure HVACPartners Access : Log in to access restricted technical content and documents. - Product Catalog : Browse and search the full Bryant product catalog for quick equipment lookup. - Technician Training Resources : Access online training modules to support continuous learning and field readiness. - Tech Tips Video Library : Watch short, expert-led videos offering practical tips and troubleshooting guidance. - Interactive Troubleshooting : Step-by-step guided diagnostics to assist technicians in identifying and resolving issues efficiently. - Bluetooth Diagnostics & Firmware Updates : Pair with compatible systems to access real-time fault data, system performance metrics, and support remote firmware updates. - NFC Connectivity for Installer Tools : Utilize Near Field Communication (NFC) to configure installer settings, retrieve diagnostic information, and facilitate service board replacement on supported equipment.