CityLink 311 vs True Talk+
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CityLink 311
Easily report city issues like potholes or broken streetlights using your phone. The app uses GPS to pinpoint your location and allows you to attach photos to your service requests. Track the progress of your reports from submission to resolution.
- Report city issues on the go
- Utilize GPS for location identification
- Attach photos to service requests
- Track issue resolution progress
- Automatic routing to city departments
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Want to report a pothole, broken streetlight, or parking meter while on the go in Winston-Salem? The new CityLink 311 app makes reporting issues like these easier than ever. The app uses GPS to identify your location and also allows you to snap a photo to add to your service request. Reports are automatically sent to city departments for resolution. You’ll also be able to follow your issue from the time it is reported until it is resolved.
True Talk+
This communication app allows users to make and receive calls using their existing VoIP service on mobile devices. It offers a unified communications solution, enabling users to maintain their identity across devices and seamlessly transfer calls. Manage contacts, voicemail, and call history from a single interface.
- VoIP functionality on mobile
- Unified Communications solution
- Maintain same identity across devices
- Seamless call transfer
- Contact management
- Voicemail and call history management
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True Talk is a SIP soft client that extends VoIP functionality provided by True IP Solutions beyond the land line or desk top. It brings features of the platform directly to end-users' mobile devices as a Unified Communications solution. With True Talk users are able to maintain the same identity when making or receiving calls from any location, regardless of their device. They are also able to seamlessly send an ongoing call from one device to another and continue that call without interruption. True Talk grants users the ability to manage contacts, voicemail, call history and configurations in a single location while away from their desk. This also includes the management of answering rules and greetings which all contribute to more efficient communication. Aside from the standard functionalities, we're happy to introduce our complimentary VOIP application, allowing free calls between app users.
Screenshots
Verdict
The clearest difference is rating: CityLink 311 at 4.1 against True Talk+'s 3.4. CityLink 311 also leads on ratings volume (32 vs 8) and iOS requirement (12.0 vs 16.0). True Talk+'s advantage is ads (none vs shown) and review sentiment (50% vs 25%). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CityLink 311 holds the better App Store score, 4.1 against 3.4. Both are backed by a comparable volume of ratings — 32 and 8 respectively. Written reviews complicate that: 25% of CityLink 311's written reviews are positive against 50% of True Talk+'s, so the app with the better star average is not the one people write more warmly about.
CityLink 311 ships an update every 3 months, True Talk+ every 5 months. The most recent releases landed on October 12, 2026 and October 24, 2026 respectively.
| Parameter | CityLink 311 | True Talk+ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (32 ratings) — better | 3.4 (8 ratings) |
| Positive reviews | 25.0% of reviews | 50.0% of reviews — better |
| Number of ratings | 32 — better | 8 |
| Update frequency | Every 3 months — better | Every 5 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 28 MB | 115 MB |
| Age rating | 4+ | 17+ |
| Developer | City of Winston-Salem | True IP Solutions |
Customer experience
CityLink 311
True Talk+
In-app purchases
CityLink 311
No in-app purchases
True Talk+
No in-app purchases
Questions
Is CityLink 311 free?
Is True Talk+ free?
Which has better reviews, CityLink 311 or True Talk+?
Do CityLink 311 or True Talk+ have ads?
Which is updated more often, CityLink 311 or True Talk+?
Other comparisons
