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CityLink 311

CityLink 311

by City of Winston-Salem

32 ratings
8 reviews
With Ads
🔧 Utilities
📊 Productivity
Free
With Ads

Details

  • Released
  • Updated
  • November 20, 2012
  • October 2, 2025

Developer

City of Winston-Salem
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CityLink 311 screenshot #1 for iPhone
CityLink 311 screenshot #2 for iPhone
CityLink 311 screenshot #3 for iPhone
CityLink 311 screenshot #4 for iPhone
⭐8
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓8 answered
FAQ↘︎
📦w/o updates
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About

Easily report city issues like potholes or broken streetlights using your phone. The app uses GPS to pinpoint your location and allows you to attach photos to your service requests. Track the progress of your reports from submission to resolution.

✓Report city issues on the go
✓Utilize GPS for location identification
✓Attach photos to service requests
✓Track issue resolution progress
✓Automatic routing to city departments
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What's New in CityLink 311

5.9.3162

October 2, 2025

Updated UI, bug fixes and performance improvements

User reviews

Most RecentHighest RatedLowest Rated

Bad Update

I Once was able to get to the Water bill page in 2 clicks. Now I have to click EIGHT BUTTONS/LINKS just to START paying my water bill! With the constant harassment of the app asking for my Login info! Which I don’t have because I never needed it. Reverse this update to the old one. Nothing but bad decisions was input into this update.
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MimikoxxrainMimikoxxrain

No Violation

City of WS officials do not check for multiple abandoned vehicles on property that are in violation of city ordinances. I check the muni codes to confirm there’re violations. There has to be another way to do your jobs. WS is on is one of the filthiest in NC because no on seems to enforce city ordinances. Why? We are already #1 for having hungry children and close in poverty. What a run down city!!!
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wish we had a cleaner citywish we had a cleaner city

Awesome!!

Awesome!
ctwebnetctwebnet

Wish it worked

Nice try...
Snuffy1001Snuffy1001

What's the point in this app?

This is very useless. Why would you invest in something like this?
M.AsadM.Asad
See 3 more reviews

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FAQ

What can I report with CityLink 311?

You can report various city issues such as potholes, broken streetlights, and malfunctioning parking meters. The app allows you to specify the problem and provide location details.

How does CityLink 311 track my reports?

Once you submit a service request, the app automatically sends it to the relevant city departments. You can then follow the status of your issue from the time it's reported until it is fully resolved.

Does CityLink 311 use my location?

Yes, CityLink 311 uses GPS to identify your current location, making it easier to pinpoint where the issue is. You can also manually adjust the location if needed.

Can I add pictures to my reports?

Absolutely. The app allows you to snap a photo directly through the application and attach it to your service request. This visual aid helps city departments understand the issue better.

Is CityLink 311 free to use?

Yes, CityLink 311 is available for free download and use. However, it does contain advertisements.

What devices does CityLink 311 support?

CityLink 311 is available for iPhone and iPod devices. It is designed for iOS users.

How often is CityLink 311 updated?

The app was last updated on October 2, 2025, with version 5.9.3162. Regular updates ensure the app remains functional and secure.

What is the age rating for CityLink 311?

CityLink 311 has an age rating of 4+, making it suitable for users of all ages. This indicates it contains no mature content.