Hoopla vs Helpr
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hoopla
Access a vast digital library of books, comics, movies, music, and more, all within a single application. Stream or download content for free with your library card, enjoying an ad-free experience and features like offline listening and dark mode.
- Stream and download content
- Ad-free experience
- Audiobooks and eBooks
- Comics, manga, and graphic novels
- Movies and TV shows
- Music albums
- Offline listening
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Borrow audiobooks, eBooks, movies, TV episodes, comics, and music, all in one app. No subscription. No ads. Just click borrow and press play. Hoopla works with your local public library to bring millions of titles to your phone, tablet, and TV. New titles are added every day, and many are ready to borrow the moment you find them. How it Works 1. Find your library in the Hoopla app 2. Sign in with your library card 3. Start borrowing and enjoy Audiobooks and eBooks - Bestsellers, new releases, indie authors, and classics - Romance, thrillers, fantasy, mystery, nonfiction, kids, teens, and more - Listen on your commute, at the gym, or while you wind down - Stream right away or download to enjoy later Movies and TV - Stream movies, TV shows, documentaries, and anime at home or on the go - Watch on iPhone, iPad, or Apple TV - SeasonPass lets you borrow a full season of a show and watch at your own pace - Family movies and kids' shows for your next movie night Comics, Graphic Novels, and Manga - Superheroes, manga, graphic memoirs, and kids' comics - ActionView guides you panel by panel so you can take in every detail of the art Music - Borrow full albums from today's chart-toppers and all-time favorites - Shuffle music across your borrowed albums to build your own unique playlist Made for how you read, listen, and watch - Apple CarPlay for audiobooks and music on the road - Offline downloads, so you can enjoy borrowed titles without using data - Sleep timer for bedtime listening - Dark mode for comfortable late-night reading - Kids Mode for family-friendly browsing - Titles return automatically, so there are never late fees - Hoopla BingePass gives you seven days of access to a collection of premium content with one borrow All you need is a library card from a participating public library. Don't have one yet? Check with your local library about getting a card. Hoopla is offered in thousands of libraries. Available titles, formats, and borrowing limits vary by library. Titles are licensed, not owned, and availability may change at any time due to publisher agreements.
Helpr
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Helpr is the support platform that lets you see what your customers see — and solve issues in real time. Respond to live chat conversations, co-browse your customer’s screen, and let AI handle the rest — all from your iPhone or iPad. LIVE CHAT Respond to visitors the moment they reach out. See who’s on your site, what page they’re on, and jump into conversations with full context. • Real-time messaging with typing indicators and read receipts • Send images, files, audio, and video directly in chat • Auto-translate messages in 194 languages • Continue conversations seamlessly across devices VISUAL ASSIST (CO-BROWSE) Stop asking “can you describe what you see?” See their screen live and guide them through solutions directly. • One-click co-browse from any chat • End-to-end encrypted sessions • No downloads or plugins required • Works on any website (React, Shopify, WordPress, and more) AI ASSISTANT Let Luca, your built-in AI agent, help you respond faster or handle conversations automatically. • Assist mode: AI suggests replies for approval • Reply mode: AI handles conversations autonomously • Learns from your knowledge base, catalogs, and URLs • Web search for real-time answers BUILT FOR TEAMS Collaborate efficiently and manage conversations at scale. • Multi-agent support with presence indicators • Internal notes and smart routing • Satisfaction ratings and response analytics • Omnichannel inbox: email, WhatsApp, Instagram, Messenger SECURITY FIRST Your data and your customers’ data are protected. • AES-256-GCM encryption at rest • End-to-end encrypted co-browsing • 2FA, passkeys, and biometric login • SOC 2-aligned practices STAY IN THE LOOP Never miss a message. Get push notifications for new chats, replies, and assignments — and respond instantly from anywhere. Helpr requires an active account. Sign up for free at helpr.so.
Screenshots
Verdict
The clearest difference is update cadence: Helpr at every 2 weeks against Hoopla's monthly. Hoopla's advantage is chart position (#6 vs unranked). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hoopla ships an update monthly, Helpr every 2 weeks. The most recent releases landed on November 1, 2026 and October 28, 2026 respectively.
| Parameter | Hoopla | Helpr |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.4M ratings) — better | — |
| Positive reviews | 71.8% of reviews | — |
| Number of ratings | 1.4M — better | — |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Best chart rank | #6 — better | — |
| Devices | iPhone, iPad, Apple TV — better | iPhone, iPad |
| Requires iOS | 17.0 | 16.4 — better |
| Further details — not scored | ||
| Size | 111 MB | 41 MB |
| Age rating | 12+ | 4+ |
| Developer | Midwest Tape, LLC | Weels Inc |
Bugs and requests
Hoopla
Reported bugs
4 issues- Frequent crashes and freezes
- Issues with downloading and playing content
- Inconsistent behavior when switching between apps
- Problems with returning borrowed items
Requested features
5 requests- Increase monthly borrow limit
- Add ability to preview audiobooks before borrowing
- Improve page navigation and bookmarking
- Enhance cross-device syncing
- Introduce dark mode and customization options
Helpr
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Hoopla
No in-app purchases
Helpr
No in-app purchases








