Comparison

Zoho Assist vs TechConnect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zoho Assist

Connect to and control remote computers securely from any device. This app offers real-time support, file transfer, and multi-monitor navigation for technicians. It also includes features like voice commands and home screen widgets for quick access.

Highlights
  • Secure remote PC connection
  • Real-time support and screen sharing
  • Unattended access
  • File transfer up to 5 GB
  • Multi-monitor navigation
  • Voice commands via Siri shortcuts
  • iOS home screen widgets
Features
Read full description

Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms. Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time. Key Features Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands. iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen. App lock: App lock provides a biometric lock to secure unattended remote support device. Dark Mode: Choose between dark and bright modes based on your preferences. Power options at the remote end: - Log off - Reboot - Shut down Schedule a remote session with a specific time, date, and other details. Use Assist's text chat option to communicate effectively with your customer during an active remote support session. Multi-monitor navigation: Technicians can access and control multiple monitors during a support session. File transfer: Send and receive files (up to 5 GB) from technician device to customer device during a remote session. Session Notes: Take contextual session notes during a session without needing to switch between apps. Screenshots sync: Screenshots captured during a session may now be synced up to the cloud. In-App purchases allow users to subscribe to Zoho Assist which enables these features for them: -File Transfer -Send Ctrl+Alt+Del -Reboot and Reconnect -Schedule Sessions -Session Notes Quick guide: Install Zoho Assist Technician app. Install the Zoho Assist customer app on the device you need to connect to. Initiate a remote support session on your device and then prompt the customer to join the session using the customer app. Privacy Policy and Terms & Conditions: -https://www.zoho.com/privacy.html -https://www.zoho.com/terms.html

About

TechConnect

Features
Read full description

TechConnect – Hire Experts connects you with skilled technology professionals and gives you everything you need to manage your projects from one place. Whether you need a developer, designer, digital specialist, or other technology expert, TechConnect makes it easy to post your project, review proposals, communicate with freelancers, and manage your work. Hire the Right Tech Professionals Post your project with your requirements, budget, and timeline. Browse freelancer profiles, portfolios, ratings, and experience to find professionals who match your needs. Manage Projects & Milestones Keep your projects organized with clear milestones, orders, deadlines, and progress tracking. Manage your project from hiring through completion. Chat & Collaborate Communicate directly with freelancers through real-time messaging. Share project details and files to keep conversations and collaboration in one place. Proposals & Direct Offers Review proposals from freelancers and choose the professional who best fits your project. You can also receive and manage direct offers. Payments & Invoices Keep track of your project payments, milestones, wallet activity, and invoices in one convenient place. Stay Updated Receive notifications about important project activity, messages, proposals, milestones, and other updates so you can stay on top of your work. Your Projects, Your Workspace From finding the right professional to managing ongoing work, TechConnect gives you a simple way to organize your technology projects and collaborate with skilled freelancers. Download TechConnect and get your next technology project moving.

Screenshots

Zoho Assist4 screens
TechConnect4 screens

Verdict

The call

The clearest difference is in-app purchases: TechConnect at none against Zoho Assist's 2. On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Zoho Assist sells 2 in-app purchases, starting at $12.99 per month. TechConnect asks for nothing beyond the download.

Scorecard1 real difference · 9 level
Zoho Assist versus TechConnect: the parameters behind the verdict, then further details
ParameterZoho AssistTechConnect
PriceFreeFree
Rating4.7 (911 ratings) — better—
Positive reviews63.7% of reviews—
Number of ratings911 — better—
Update frequencyMonthly—
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS1515.0
Further details — not scored
Size82 MB72 MB
Age rating4+4+
DeveloperZoho CorporationSTANDARDTOUCH

Bugs and requests

Zoho Assist

Reported bugs

5 issues
  • Keyboard input freezes and/or crashes the app
  • Mouse clicks are extremely delayed
  • Remote printing and remote screen resolution issues
  • Disconnects when app is minimized
  • Waiting for client to approve when it's not the case

Requested features

2 requests
  • Multiple monitor support
  • Auto logout from remote session

TechConnect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

2 purchases

Zoho Assist

Subscriptions2
  • Unattended Standard - Monthly$12.991 Month
  • Remote Support PRO - Monthly$17.991 Month
None

TechConnect

No in-app purchases

Questions

Is Zoho Assist free?
Zoho Assist is free to download, with in-app purchases available.
Is TechConnect free?
TechConnect is free to download, with no in-app purchases.
Do Zoho Assist or TechConnect have ads?
Neither Zoho Assist nor TechConnect shows ads.

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