Zoho Desk vs TechConnect

Put your customers at the heart of your business, even when you're on the move. Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy! The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version. Here's how Zoho Desk makes your customer support help desk truly mobile: Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention. See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk. Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before. Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions. Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes. Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking. We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

TechConnect – Hire Experts connects you with skilled technology professionals and gives you everything you need to manage your projects from one place. Whether you need a developer, designer, digital specialist, or other technology expert, TechConnect makes it easy to post your project, review proposals, communicate with freelancers, and manage your work. Hire the Right Tech Professionals Post your project with your requirements, budget, and timeline. Browse freelancer profiles, portfolios, ratings, and experience to find professionals who match your needs. Manage Projects & Milestones Keep your projects organized with clear milestones, orders, deadlines, and progress tracking. Manage your project from hiring through completion. Chat & Collaborate Communicate directly with freelancers through real-time messaging. Share project details and files to keep conversations and collaboration in one place. Proposals & Direct Offers Review proposals from freelancers and choose the professional who best fits your project. You can also receive and manage direct offers. Payments & Invoices Keep track of your project payments, milestones, wallet activity, and invoices in one convenient place. Stay Updated Receive notifications about important project activity, messages, proposals, milestones, and other updates so you can stay on top of your work. Your Projects, Your Workspace From finding the right professional to managing ongoing work, TechConnect gives you a simple way to organize your technology projects and collaborate with skilled freelancers. Download TechConnect and get your next technology project moving.