Comparison

Client Access vs BNY Pershing Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Client Access

Manage your investment portfolio, transfer funds, and deposit checks securely on your mobile device. Access account balances, market information, and financial documents anytime. It offers a secure vault for storing important papers and provides tools for in-depth financial reviews.

Highlights
  • View account balances and investment values
  • Transfer funds and deposit checks
  • Access market information
  • Store financial documents securely
  • Analyze asset allocation
  • Contact financial advisor
Features
Read full description

Client Access gives you a powerful, convenient and secure way to view your accounts online anytime. It is optimized for your mobile device, so you can securely manage your investment portfolio, transfer funds, deposit checks, and access up-to-the-minute market information. Whether you want a quick snapshot or an in-depth review, it’s all right here. • Your account balances, including your assets and available cash  • Current value of each of your investments • Detailed asset allocation analysis • Documents such as trade confirmations and tax reporting • A secure vault to store financial statements, insurance documents  • A full complement of convenient client tools • Your financial advisor’s contact information Asset allocation does not guarantee a profit nor protect against loss.

About

BNY Pershing Access

Access your investment accounts securely on the go. View statements, balances, holdings, and account activity. Deposit checks, pay bills, and access market research.

Highlights
  • View account statements and tax documents
  • Access balances and portfolio holdings
  • Monitor account activity and cash flow
  • Mobile check deposit
  • Bill payment via Bill Suite™
  • Market quotes and research access
  • Secure password reset
Features
Read full description

Get on-the-go access to your accounts held in custody at BNY | Pershing. You may see our name on statements and trade confirmations. We work behind the scenes on behalf of your advisor so they can focus on providing you with advice. Advisor Solutions, which is the brokerage services business of Pershing Advisor Solutions LLC and/or the bank custody solutions business of BNY, N.A., provides operational, technology and client-related support. Its affiliate Pershing LLC (Pershing) provides clearing, brokerage custody and other related services and BNY, N.A. provides bank custody. And we are all committed to the safekeeping, servicing and reporting of assets for investors like you. Our mobile solutions let you securely: • View account statements, trade confirmations and tax statements • Get instant access to balances, portfolio holdings, account activity, projected cash flow, tax information, and more • View a comprehensive account summary at a glance—right from the home screen • Pay bills via single sign-on to Bill Suite™ • Securely reset passwords • Access quotes and news from leading sources, plus research on thousands of stocks, options and mutual funds • Deposit checks into eligible investment accounts at Pershing with our mobile check deposit service Pershing LLC (member FINRA, NYSE, SIPC) Pershing Advisor Solutions LLC (member FINRA, SIPC) and BNY, N.A. (member FDIC) are subsidiaries on The Bank of New York Corporation.

Screenshots

Client Access4 screens
BNY Pershing Access4 screens

Verdict

The call

The clearest difference is rating: Client Access at 4.0 against BNY Pershing Access's 1.7. Client Access also leads on review sentiment (28% vs 7%) and update cadence (every 5 weeks vs every 3 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Client Access holds the better App Store score, 4.0 against 1.7. Both are backed by a comparable volume of ratings — 155 and 68 respectively. Written reviews point the same way: 28% of Client Access's written reviews are positive against 7% of BNY Pershing Access's.

UpkeepUpdate frequency

Client Access ships an update every 5 weeks, BNY Pershing Access every 3 months. The most recent releases landed on September 18, 2026 and July 25, 2026 respectively.

Scorecard3 real differences · 7 level
Client Access versus BNY Pershing Access: the parameters behind the verdict, then further details
ParameterClient AccessBNY Pershing Access
PriceFreeFree
Rating4.0 (155 ratings) — better1.7 (68 ratings)
Positive reviews28.0% of reviews — better6.8% of reviews
Number of ratings155 — better68
Update frequencyEvery 5 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS15.0 — better16.0
Further details — not scored
Size74 MB3 MB
Age rating4+4+
DeveloperRaymond James FinancialPershing Advisor Solutions LLC

Customer experience

Client Access

All ratings155 ratings
Positive74.8%
Neutral4.5%
Negative20.6%
Written reviews107 reviews
Positive28.0%
Neutral9.3%
Negative62.6%

BNY Pershing Access

All ratings68 ratings
Positive11.8%
Neutral7.4%
Negative80.9%
Written reviews44 reviews
Positive6.8%
Neutral6.8%
Negative86.4%

Bugs and requests

Client Access

Reported bugs

15 issues
  • Login button greyed out or unresponsive
  • Verification codes delayed or stuck in system
  • App displays white screen on launch
  • Password authentication fails despite correct credentials
  • Face ID and Touch ID functionality broken
Show 10 more
  • App freezes when checking pending activity
  • Incompatibility with Apple Keychain password manager
  • App crashes on iPhone 14 and newer iOS versions
  • Horizontal scrolling not working properly
  • App loses login credentials after closing
  • Recent update prevents app from opening
  • Stock price updates delayed 15-30 minutes
  • Mobile deposit year selection not working for IRA contributions
  • App becomes unresponsive after entering portfolio section
  • Inconsistent behavior with two-factor authentication

Requested features

16 requests
  • Add graphing and charting capabilities for portfolio performance
  • Enable historical data viewing and trend analysis over time
  • Implement frozen headers when scrolling through portfolio data
  • Add ability to trade mutual funds and stocks
  • Display daily change and month-to-date change in account overview
Show 11 more
  • Show total portfolio income across all accounts
  • Add bill pay functionality
  • Implement column sorting on portfolio tables
  • Display all accounts on single screen without scrolling
  • Add Goals section to mobile app
  • Improve font sizes for better readability
  • Add HSA account support
  • Enable external account linking
  • Provide trade order status tracking
  • Implement dark mode option
  • Rename app to 'RJ Client Access' for better discoverability

BNY Pershing Access

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Client Access

No in-app purchases

None

BNY Pershing Access

No in-app purchases

Questions

Is Client Access free?
Client Access is free to download, with no in-app purchases.
Is BNY Pershing Access free?
BNY Pershing Access is free to download, with no in-app purchases.
Which has better reviews, Client Access or BNY Pershing Access?
Client Access is rated higher. Client Access averages 4.0 out of 5 from 155 ratings, while BNY Pershing Access averages 1.7 from 68 ratings.
Do Client Access or BNY Pershing Access have ads?
Neither Client Access nor BNY Pershing Access shows ads.
Which is updated more often, Client Access or BNY Pershing Access?
Client Access ships an update every 5 weeks, and BNY Pershing Access every 3 months. Most recently, Client Access was updated on September 18, 2026 and BNY Pershing Access on July 25, 2026.

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