Comparison

Client Access vs UBS Wealth Management

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Client Access

Manage your investment portfolio, transfer funds, and deposit checks securely on your mobile device. Access account balances, market information, and financial documents anytime. It offers a secure vault for storing important papers and provides tools for in-depth financial reviews.

Highlights
  • View account balances and investment values
  • Transfer funds and deposit checks
  • Access market information
  • Store financial documents securely
  • Analyze asset allocation
  • Contact financial advisor
Features
Read full description

Client Access gives you a powerful, convenient and secure way to view your accounts online anytime. It is optimized for your mobile device, so you can securely manage your investment portfolio, transfer funds, deposit checks, and access up-to-the-minute market information. Whether you want a quick snapshot or an in-depth review, it’s all right here. • Your account balances, including your assets and available cash  • Current value of each of your investments • Detailed asset allocation analysis • Documents such as trade confirmations and tax reporting • A secure vault to store financial statements, insurance documents  • A full complement of convenient client tools • Your financial advisor’s contact information Asset allocation does not guarantee a profit nor protect against loss.

About

UBS Wealth Management

Manage your finances and investments with a personalized digital experience. Track spending, set budgets, and oversee your UBS-administered equity awards. Designed for existing UBS clients to navigate their financial lives conveniently.

Highlights
  • Account and cash management
  • Budgeting and spending tracking
  • Financial tools
  • Equity awards management
  • Personalized digital experience
Features
Read full description

Simple, powerful, personalized The App is intended for UBS prospects and clients who are or may do business with U.S. registered UBS entities. Navigate your financial life with convenience, thoughtful tools and crisp design - Manage your accounts and cash - Set budgets and track spending with financial tools - Manage your UBS-administered equity awards account* * Once enabled for your company, contact your company's plan administration team with questions. The information you include in this app is for your personal use only. UBS will use your responses to personalize your digital experience, but will not update client records unless you confirm the information with your Financial Advisor. UBS Financial Services Inc. has made UBS Wealth Management app available to, and UBS Wealth Management app is only intended for and able to be used by existing clients of UBS Financial Services Inc. The availability of UBS Wealth Management app in non-US App Stores for download does not constitute a solicitation, offer or recommendation of a UBS product or service or to enter into any transaction, nor does it establish or constitute a solicitation or offer to establish a client relationship between the person who downloads UBS Wealth Management app and UBS Financial Services Inc. or any of its affiliates. As a firm providing wealth management services to clients, UBS Financial Services Inc. offers investment advisory services in its capacity as an SEC-registered investment adviser and brokerage services in its capacity as an SEC-registered broker-dealer. Investment advisory services and brokerage services are separate and distinct, differ in material ways and are governed by different laws and separate arrangements. It is important that you understand the ways in which we conduct business, and that you carefully read the agreements and disclosures that we provide to you about the products or services we offer. For more information, please review client relationship summary provided at ubs.com/relationship summary, or ask your UBS Financial Advisor for a copy. Australia Disclosure The App is intended for or able to be used only by pre-existing UBS Financial Services Inc. clients domiciled in Australia; it is not intended as any form of solicitation to persons domiciled in Australia who do not hold UBS Financial Services Inc. accounts. China Disclosure The App is hosted outside your jurisdiction by UBS Financial Services Inc. UBS Financial Services Inc. is not a licensed financial services institution in your jurisdiction and the content of the App may not have been approved, disapproved or endorsed by any financial or regulatory authority in your jurisdiction. © UBS 2025. All rights reserved. UBS Financial Services Inc. is a subsidiary of UBS AG. Member FINRA. Member SIPC.

Screenshots

Client Access4 screens
UBS Wealth Management4 screens

Verdict

The call

The clearest difference is rating: UBS Wealth Management at 4.8 against Client Access's 4.0. UBS Wealth Management also leads on ratings volume (64K vs 155) and review sentiment (46% vs 28%). Client Access's advantage is iOS requirement (15.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UBS Wealth Management holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: UBS Wealth Management has 64K ratings behind it against 155, so its average is the more settled of the two. Written reviews point the same way: 28% of Client Access's written reviews are positive against 46% of UBS Wealth Management's.

UpkeepUpdate frequency

Client Access ships an update every 5 weeks, UBS Wealth Management monthly. The most recent releases landed on September 18, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 6 level
Client Access versus UBS Wealth Management: the parameters behind the verdict, then further details
ParameterClient AccessUBS Wealth Management
PriceFreeFree
Rating4.0 (155 ratings)4.8 (64K ratings) — better
Positive reviews28.0% of reviews46.3% of reviews — better
Number of ratings15564K — better
Update frequencyEvery 5 weeksMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better18.0
Further details — not scored
Size74 MB181 MB
Age rating4+4+
DeveloperRaymond James FinancialUBS AG

Customer experience

Client Access

All ratings155 ratings
Positive74.8%
Neutral4.5%
Negative20.6%
Written reviews107 reviews
Positive28.0%
Neutral9.3%
Negative62.6%

UBS Wealth Management

All ratings64,086 ratings
Positive94.8%
Neutral2.2%
Negative3.0%
Written reviews300 reviews
Positive46.3%
Neutral13.3%
Negative40.3%

User reviews

Client Access

From 155 App Store ratings

What we love

  • 👍 Easy to use interface
  • 🚀 Fast performance and quick access to information
  • 📊 Comprehensive account and portfolio information
  • 🔒 Secure authentication options (Face ID, Touch ID)
  • 📱 Mobile check deposit feature works well

Room to improve

  • 🐛 Persistent login issues and authentication failures
  • 🐛 App crashes and freezes frequently
  • 📉 Lacks data visualization and charting capabilities
  • 📊 Missing critical portfolio information and metrics
  • 🔍 Poor search functionality (app not discoverable by bank name)

UBS Wealth Management

From 64K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure access
  • 👍 Convenient mobile deposit
  • 🚀 Quick and efficient
  • 👍 Reliable service

Room to improve

  • 🐛 Buggy and not functional
  • 👎 Limited functionality
  • 👎 Lack of transparency on fees
  • 👎 Confusing layout and navigation
  • 👎 Inconsistent performance

Bugs and requests

Client Access

Reported bugs

15 issues
  • Login button greyed out or unresponsive
  • Verification codes delayed or stuck in system
  • App displays white screen on launch
  • Password authentication fails despite correct credentials
  • Face ID and Touch ID functionality broken
Show 10 more
  • App freezes when checking pending activity
  • Incompatibility with Apple Keychain password manager
  • App crashes on iPhone 14 and newer iOS versions
  • Horizontal scrolling not working properly
  • App loses login credentials after closing
  • Recent update prevents app from opening
  • Stock price updates delayed 15-30 minutes
  • Mobile deposit year selection not working for IRA contributions
  • App becomes unresponsive after entering portfolio section
  • Inconsistent behavior with two-factor authentication

Requested features

16 requests
  • Add graphing and charting capabilities for portfolio performance
  • Enable historical data viewing and trend analysis over time
  • Implement frozen headers when scrolling through portfolio data
  • Add ability to trade mutual funds and stocks
  • Display daily change and month-to-date change in account overview
Show 11 more
  • Show total portfolio income across all accounts
  • Add bill pay functionality
  • Implement column sorting on portfolio tables
  • Display all accounts on single screen without scrolling
  • Add Goals section to mobile app
  • Improve font sizes for better readability
  • Add HSA account support
  • Enable external account linking
  • Provide trade order status tracking
  • Implement dark mode option
  • Rename app to 'RJ Client Access' for better discoverability

UBS Wealth Management

Reported bugs

4 issues
  • Balances not loading
  • Account information not syncing
  • Mobile deposit issues
  • Frequent server downtime

Requested features

5 requests
  • Landscape/portrait mode option
  • Detailed portfolio performance tracking
  • Improved mobile check deposit
  • Longer session timeouts
  • Dark mode support

In-app purchases

None

Client Access

No in-app purchases

None

UBS Wealth Management

No in-app purchases

Questions

Is Client Access free?
Client Access is free to download, with no in-app purchases.
Is UBS Wealth Management free?
UBS Wealth Management is free to download, with no in-app purchases.
Which has better reviews, Client Access or UBS Wealth Management?
UBS Wealth Management is rated higher. Client Access averages 4.0 out of 5 from 155 ratings, while UBS Wealth Management averages 4.8 from 64K ratings.
Do Client Access or UBS Wealth Management have ads?
Neither Client Access nor UBS Wealth Management shows ads.
Which is updated more often, Client Access or UBS Wealth Management?
Client Access ships an update every 5 weeks, and UBS Wealth Management monthly. Most recently, Client Access was updated on September 18, 2026 and UBS Wealth Management on September 24, 2026.

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