Website
I regard the websites of 2 competitors to be superior due to intuitive navigation and features such as an online RMD calculator and easy access to fee information, etc.
Difficult to navigate
Difficult to navigate. Seems to be no rhyme or reason for how to display certain results. Probably my least favorite app on my phone
Performance
Graphics of historical performance are horrible
Poor website
Slow to load hard to navigate the website needs to be revamped
I don;t love this app
I’m accessing the app from my iPad and it treats lit like a phone. I cannot see when i bought things, what I bought them for or when i will break even. It’s horrible compared to say robinhood
The Typeface is too Small!
This app used to be great, but lately the text is so small and thin that I cannot read it! Please fix this! It wouldn’t be so bad if I could make credit card payments via your website, but you don’t seem to allow this now either. I don’t know why you had to change everything. Not everyone is 20 years old with 20/20 vision. I bet most people using this app are way past 20 and their perfect vision days.
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Suggestion
You need a line chart that shows the ending daily balances for accounts. This allows your clients to see how their account grow over time.
Worst Financial Company
I lost half of my inheritance with UBS. This has been a devastating financial experience, and I am extremely disappointed with the way my money was handled.
NY Client
I have found the app to be very helpful to keep track of important information and changes easily. As market conditions change I can see the impact on my portfolio in real time.
Intuitive and easy to Navigate
I find the site easy to understand what my holdings are and to transact changes.
Easy to use
The app is easy to navigate to quickly get information you need
Your mobile deposit has not for the past two weeks
Very disappointed
Very poor
This platform leaves a lot to be desired. It has a minimum number of columns and makes it impossible to have the needed information to follow up and evaluate your investment. Other discount no fee accounts I have give you consumable more information.
App technology
Not user friendly and limited in details and features. Not on par with fidelity.
Is it to read easy to follow?
Thank you, UBS for having a good app
Needs Graphs
The UBS app needs to have the ability to graphically show progress over time intervals. See the Fidelity app for guidance.
Needs improvement
Site seems to crash when compiling my diversified holdings
Terrible website
As a simple retail investor, this website is a nightmare. I just want to know my holdings, what the yield is for each, and estimated annual income. …all in a simple clear view. Good luck. Plus the website freezes up on my laptops (both of them). This was not the case last year
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Diane Dufresne
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Diane Dufresne
Very good app
I love having this user friendly app at the tip of my fingertips
Personal service
I really appreciate being able to connect by phone whenever needed. Especially thanks to ken Powers and Agatha for their assistance.
