Comparison

Edward Jones vs Client Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Edward Jones

Manage your financial goals and accounts from anywhere. View holdings, track progress, and securely communicate with your financial advisor. Deposit checks and transfer funds with ease.

Highlights
  • View account holdings and performance
  • Track progress toward financial goals
  • Message and share documents with team
  • Deposit checks and transfer funds
  • Connect external accounts for balance view
Features
Read full description

Stay connected with your financial goals – anytime, anywhere – with our Edward Jones app. Your financial information is at your fingertips with features allowing you to: • View your account holdings, performance, activity and more • Connect accounts to view balances held outside of Edward Jones • Track progress toward your goals • Message and share documents with your Edward Jones team • Deposit checks and transfer funds • View and sign documents related to your Edward Jones accounts Also, security is built in to ensure your information is protected.

About

Client Access

Manage your investment portfolio, transfer funds, and deposit checks securely on your mobile device. Access account balances, market information, and financial documents anytime. It offers a secure vault for storing important papers and provides tools for in-depth financial reviews.

Highlights
  • View account balances and investment values
  • Transfer funds and deposit checks
  • Access market information
  • Store financial documents securely
  • Analyze asset allocation
  • Contact financial advisor
Features
Read full description

Client Access gives you a powerful, convenient and secure way to view your accounts online anytime. It is optimized for your mobile device, so you can securely manage your investment portfolio, transfer funds, deposit checks, and access up-to-the-minute market information. Whether you want a quick snapshot or an in-depth review, it’s all right here. • Your account balances, including your assets and available cash  • Current value of each of your investments • Detailed asset allocation analysis • Documents such as trade confirmations and tax reporting • A secure vault to store financial statements, insurance documents  • A full complement of convenient client tools • Your financial advisor’s contact information Asset allocation does not guarantee a profit nor protect against loss.

Screenshots

Edward Jones4 screens
Client Access4 screens

Verdict

The call

The clearest difference is review sentiment: Edward Jones at 78% against Client Access's 28%. Edward Jones also leads on rating (4.8 vs 4.0) and ratings volume (141K vs 155). Client Access's advantage is iOS requirement (15.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Edward Jones holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: Edward Jones has 141K ratings behind it against 155, so its average is the more settled of the two. Written reviews point the same way: 78% of Edward Jones's written reviews are positive against 28% of Client Access's.

UpkeepUpdate frequency

Edward Jones ships an update fortnightly, Client Access every 5 weeks. The most recent releases landed on September 26, 2026 and September 18, 2026 respectively.

Scorecard5 real differences · 5 level
Edward Jones versus Client Access: the parameters behind the verdict, then further details
ParameterEdward JonesClient Access
PriceFreeFree
Rating4.8 (141K ratings) — better4.0 (155 ratings)
Positive reviews77.5% of reviews — better28.0% of reviews
Number of ratings141K — better155
Update frequencyFortnightly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.0 — better
Further details — not scored
Size164 MB74 MB
Age rating4+4+
DeveloperEdward JonesRaymond James Financial

Customer experience

Edward Jones

All ratings140,512 ratings
Positive96.6%
Neutral1.6%
Negative1.8%
Written reviews712 reviews
Positive77.5%
Neutral3.2%
Negative19.2%

Client Access

All ratings155 ratings
Positive74.8%
Neutral4.5%
Negative20.6%
Written reviews107 reviews
Positive28.0%
Neutral9.3%
Negative62.6%

User reviews

Edward Jones

From 141K App Store ratings

What we love

  • 🚀 Efficient and streamlined app
  • 👍 Intuitive and user-friendly design
  • 🔒 Secure communication with advisors
  • 💡 Ability to integrate external accounts
  • 👍 Helpful for retirement planning and goal tracking

Room to improve

  • 🐛 Frequent login and Face ID issues
  • 🔍 Lack of advanced features and customization
  • 🔍 Cluttered and overwhelming UI
  • 🔍 Missing key information and data visualizations

Client Access

From 155 App Store ratings

What we love

  • 👍 Easy to use interface
  • 🚀 Fast performance and quick access to information
  • 📊 Comprehensive account and portfolio information
  • 🔒 Secure authentication options (Face ID, Touch ID)
  • 📱 Mobile check deposit feature works well

Room to improve

  • 🐛 Persistent login issues and authentication failures
  • 🐛 App crashes and freezes frequently
  • 📉 Lacks data visualization and charting capabilities
  • 📊 Missing critical portfolio information and metrics
  • 🔍 Poor search functionality (app not discoverable by bank name)

Bugs and requests

Edward Jones

Reported bugs

3 issues
  • Recurring Face ID/Touch ID problems
  • Inconsistent app behavior and crashes
  • Syncing issues with linked accounts

Requested features

5 requests
  • Improved performance and stability
  • More personalized and customizable dashboard
  • Advanced charting and data analysis tools
  • Seamless integration with external financial accounts
  • Comprehensive tax reporting and planning features

Client Access

Reported bugs

15 issues
  • Login button greyed out or unresponsive
  • Verification codes delayed or stuck in system
  • App displays white screen on launch
  • Password authentication fails despite correct credentials
  • Face ID and Touch ID functionality broken
Show 10 more
  • App freezes when checking pending activity
  • Incompatibility with Apple Keychain password manager
  • App crashes on iPhone 14 and newer iOS versions
  • Horizontal scrolling not working properly
  • App loses login credentials after closing
  • Recent update prevents app from opening
  • Stock price updates delayed 15-30 minutes
  • Mobile deposit year selection not working for IRA contributions
  • App becomes unresponsive after entering portfolio section
  • Inconsistent behavior with two-factor authentication

Requested features

16 requests
  • Add graphing and charting capabilities for portfolio performance
  • Enable historical data viewing and trend analysis over time
  • Implement frozen headers when scrolling through portfolio data
  • Add ability to trade mutual funds and stocks
  • Display daily change and month-to-date change in account overview
Show 11 more
  • Show total portfolio income across all accounts
  • Add bill pay functionality
  • Implement column sorting on portfolio tables
  • Display all accounts on single screen without scrolling
  • Add Goals section to mobile app
  • Improve font sizes for better readability
  • Add HSA account support
  • Enable external account linking
  • Provide trade order status tracking
  • Implement dark mode option
  • Rename app to 'RJ Client Access' for better discoverability

In-app purchases

None

Edward Jones

No in-app purchases

None

Client Access

No in-app purchases

Questions

Is Edward Jones free?
Edward Jones is free to download, with no in-app purchases.
Is Client Access free?
Client Access is free to download, with no in-app purchases.
Which has better reviews, Edward Jones or Client Access?
Edward Jones is rated higher. Edward Jones averages 4.8 out of 5 from 141K ratings, while Client Access averages 4.0 from 155 ratings.
Do Edward Jones or Client Access have ads?
Neither Edward Jones nor Client Access shows ads.
Which is updated more often, Edward Jones or Client Access?
Edward Jones ships an update fortnightly, and Client Access every 5 weeks. Most recently, Edward Jones was updated on September 26, 2026 and Client Access on September 18, 2026.

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