Edward Jones User Reviews

Edward Jones
Edward Jones
Edward D. Jones & Co., L.P.

What users say

Top reviews

Online Service

I love I can contact my advisor with the information you provided on my portal. Very easy to use.

Upgrade issue!

I can’t open my app at all after this latest newly updates! Every time I try to open it, the App pop out a screen to tell me to upgrade again! I had tried everything I can, such like delete my App reinstall again, but nothing helps!

Complicated and confusing

The is not for the everyday individual to manage daily finances. Very complicated

Latest app version does not work on older iPad Pro

I have really like using this app on my iPad Pro 10.5”, but it appears the latest version does not work. It claims the app is out of date and requires iOS 18 or later. Unfortunately iOS 18 is not available for the iPad Pro 10.5”.

If I go to the App Store to get the latest version, it says I am already running the latest version and gives me a button to open the app, which just redisplays the update required error screen again.

Any chance to get the app running again on iPad pros?
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Trust

Edward jones helps in making financial Decision
BRENNAN HERVEY IS THE BEST

Easy to use

This app provides plenty of information and is easy to use

Love

Love them Philip and Carrie are so so nice. I feel like they’re my family. They’re so helpful and I need it.

My Rating for Joel Mille and his team

How can I possibly put a five star rating into meaningful, effective words?!
Continue your work that no one else can possibly match!

Professional, knowledgeable, & friendly

It’s been several years now that we’ve had the pleasure of working with Michelle and her Edward Jones team and we have nothing but great experience with them. They are very professional, knowledgeable, friendly, and overall great to work with. They are proactive in managing our portfolio and in keeping us updated.
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Good advice

Mason Mortimer always responds to my needs. First class operation.

Great ‘SnapShot’

I use it monthly, even shoot my representatives texts via the app.

Great Service

Joe Brand and his team at Edward Jones does an amazing job of keeping us informed and up to date with our retirement accounts. Gives us great confidence and peace of mind and I cannot recommend them highly enough!

Edward Jones Team

They are efficient, knowledgeable and trustworthy. They are my team!

VPN

This last update made me turn my VPN off…
I don't like when financial institutions make me turn my VPN off to make them feel more secure

Best team ever

I could not ask for a better team than I have with Steve and Sylvia. They are touch notch and go above and beyond on every question I have and every need I bring to them.

If you’re looking for a financial advisor who puts you first, you can’t find better.

Need more options in the website and app interfaces

Site and app interfaces need more options to drill into individual fund performance metrics, allow for selling of mutual fund shares to fund cash account, and so on. For example, it would be nice to see $ and % changes for individual holdings on a daily, weekly, monthly, yearly, 3-yr, 5-yr, 10- yr, and “since inception” basis.

Also, there’s no obvious way to sell a particular stock or fund shares to replenish the “cash” account in order to transfer funds to outside linked accounts.
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Software bugs

Site has problems linking some external bank accounts and real estate.

My consultant

I am so happy with Melissa, she has great instincts and I’m getting a great return percentage. I have total confidence in her even in this wonky up and down market.

Great

If Mr. Flohr was any greater he’d have to take over as Tony the Tiger. Seriously though, I appreciate Luke and the company.

Denny

Making me money in a short time frame