Edward Jones User Reviews

Customer Experience

Positive experience77.5% of reviews
Neutral3.2% of reviews
Negative experience19.2% of reviews

~ Based on 712 written reviews from the US App Store.

What users say

Is Edward Jones Safe?

Edward Jones appears safe based on user ratings. AppsHunter Safety Score for Edward Jones is 96/100.

This assessment is based on 140,512 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
1.6% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 140,512 App Store ratings for Edward Jones.

Is Edward Jones Legit?

Edward Jones appears to be a legitimate app. AppsHunter Legitimacy Score for Edward Jones is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most all the data one needs!

With the updated format of the website, most all categories are included to either follow or make decisions on investments. Great job, Edward Jones!

App review

The app is straightforward and easy to use. I’ve never had a problem or slow performance and my team behind the app are Amazing!

Excellent service

This branch I have Edward Jones is so professional. I have a very high confidence level with the way they handle my account.

Excellent results

I could not be any happier with the job Peter and his office has done managing our accounts they are professional and personable I have complete confidence in his decisions and guidance

Terrific!

This app is extremely easy to use. I can get to all of my Edward Jones account information very readily. I highly recommend it, and Edward Jones for your financial needs.

Response time

Trust Jeremy Williams will respond with any answers ASAP. He’s the best!

Great services

Nine Years of faithful and attentive service to our retirement planning. We are grateful.
Phil and Donnie Kelly

Excellent

Al𝚠ays so helpful!

Exceptional team

Jessica/Jimmy/Cheryl and their team have always been top notch.

New Boston office of Edward Jones

Jason has handled my mother’s affairs for 20 + years and all of my siblings appreciate what he did for her very much. In fact, he did such a good job that all of us opened up our retirement accounts with him! We are looking forward to seeing what he can do for us!!

Review

Six Stars!!

Unhappy customer

Unhappy with the service I’ve received from Edward Jones.

My Rating for Joel Mille and his team

How can I possibly put a five star rating into meaningful, effective words?! Continue your work that no one else can possibly match!

Phenomenal

Kelli Tampio and Suzie are truly the super team and I can’t even express in words how much I value and appreciate them. My mom died of Alzheimer’s, my dad with diabetes, and it was such a difficult care taking journey I never wanted my children to have the same experience with me. As a single mom, I don’t have a lot of money to invest, but Kelli and Suzie have ALWAYS treated me as if I was investing millions. They have been an incredible support to me through my darkest days…through the loss of both parents, a tumultuous divorce, betrayal by business partners…I will forever be grateful for their warmth and kindness and their light that has guided me as I’ve struggled financially to provide support and relief for myself and my children in the future. I trust them completely which is saying a lot from someone who has had their trust broken by many people in my past. I refer everyone to them! They are the prime example of phenomenal women and I recommend working with them with my whole heart!! 1 million stars!!!
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Edward Jones

This is a very user-friendly site with drafts and live person.

Message

I wish there was an option to also send a copy to myself. Otherwise this works great

Love this app!

Love the Edward Jones app and portal! It helps us keep our financial life, organized and centralized in one place. And it keeps us in touch with our advisor for when Life changes or we have questions.

App is not working

I changed my password to get into the app and it keeps saying it cannot have any special characters. Mine does not. My husband uninstalled the app then reinstalled it and it let me in once. Now it’s back to saying it can’t have special characters…. THERE are NONE. 🙄

Great customer service

Kim Price at The Gresham Station Branch in Oregon is my absolute favorite. She listens to your goals and she really makes you feel like your interests are being taken care of. Always has time to listen to my concerns. Highly recommend.

Best decision ever!

I’m so glad I made the decision to contact EJ. Even better is my advisor, Jared. Love him like a brother!