Edward Jones User Reviews

Customer Experience

Positive experience77.1% of reviews
Neutral3.3% of reviews
Negative experience19.6% of reviews

~ Based on 690 written reviews from the US App Store.

What users say

Is Edward Jones Safe?

Edward Jones appears safe based on user ratings. AppsHunter Safety Score for Edward Jones is 96/100.

This assessment is based on 137,753 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
1.6% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 137,753 App Store ratings for Edward Jones.

Is Edward Jones Legit?

Edward Jones appears to be a legitimate app. AppsHunter Legitimacy Score for Edward Jones is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No complaints

I wish I would have started earlier with this company.

Erin Shawkey

I switched to Edward Jones a couple of years ago. Ms. Shawkey is my financial advisor and I am very happy with how she has helped me to grow my accounts. Would I love best about Ms. Shawkey, is that we meet at least once a year, I could meet more often if I want to. At our annual meeting she goes over everything with me to help me to develop goals for my portfolio, she does a great job of explaining things so that I can understand my options. Throughout the year, I have called upon her to answer questions and advise me further and she quickly gets back to me. I have referred several of my friends and family members to Ms. Shawkey because I feel that she goes above to help her client achieve their financial goals.
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SIMPLY THE BEST

This Edward Jones team is absolutely the very best from every aspect of. You walk in the door and feel valued. You meet with the staff and you feel valued. You have gains and losses but still feel valued.
I’m recommending them to anyone and everyone that listens! THANK YOU EDWARD JONES FOR ALL YOU DO!!!
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Great App

Easy to use. Easy to communicate with advisors. Can download tax forms and anything else needed.

Top notch advisor

Courtney Ward from Emporia KS is my current adviser. She has made my account sore. I’m retired and I depend heavily on my savings. I give her a 5-STAR rating for her diligence in making retirement relaxing for me.

Excellent service & recommendations

My experience with Edward Jones is excellent. That’s because of the personal and professional relationship with my broker. I inherited funds from my parents and could have moved to a brokerage closer to where I live but as I have told my broker, “if my parents trusted you, I trust you!” It’s been a successful six years so far.
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Great service and support

Edward Jones has provided great financial support and guidance since joining this program. Staff and consultants are always professional and courteous.
Wendell and Jennifer

My highest recommendation.

Absolutely the best professionals in the financial and investment business. My personal advisor is so personable and knowledgeable and always makes himself available for questions and discussion.

NO RETURN CALL CLISED ACCOUNT

I left 2 messages on Friday before 12 and asked to have my call returned and it’s monday at 12:00. still not call. Asked to have have my account closed.

Top notch company

Always available, great advice, keeps me in the loop with changes, and does such a great job I don’t ever worry about my account!

My Agent

My agent works hard at getting my goals . She is very adept at her job and I am very comfortable working with her!

Outstanding service

Arianna and her team are excellent at what they do!!!
They’re personable and demonstrate due diligence in their work ethic!

If you don’t know about the money market you need to call these folks ASAP

James has been nothing but helpful from the get. He gives me options and explains the differences in a language I can understand. Couldn’t be more grateful to be working with James over at Edward Jones And Karen’s always on top of it as well. Thanks you guys

5-Stars!

Always appreciate Brent’s insight and transparency!

What is up with all the updates

All of a sudden, every few days I have to update the app before I can access it. Very frustrating.

Excellent service

I have been trusting James for many years now. Especially grateful for Ms Beth & James when my husband died. Such a comfort to our family at a difficult time.

Paperless

Can’t see where to choose going paperless

Top Drawer

Been a client of Edward Jones for several years, 3 different states. All the experiences have been good; but this office is “Tony the Tiger” great!

Trusted like family

I have been with Edward Jones close to 10 years and have seen their management result in wealth and trusted transactions. I have referred friends and family to them in regard my broker Lindsay as family.

Nate Allen & His Team

Solid Gold Team! Very knowledgeable, friendly and a pleasure to work with!