Edward Jones User Reviews

Customer Experience

Positive experience76.8% of reviews
Neutral3.5% of reviews
Negative experience19.7% of reviews

~ Based on 664 written reviews from the US App Store.

What users say

Is Edward Jones Safe?

Edward Jones appears safe based on user ratings. AppsHunter Safety Score for Edward Jones is 96/100.

This assessment is based on 136,206 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
1.6% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 136,206 App Store ratings for Edward Jones.

Is Edward Jones Legit?

Edward Jones appears to be a legitimate app. AppsHunter Legitimacy Score for Edward Jones is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app

I’ve been working with an Edward Jones advisor for years, and the app is easy to use, to track my investments whenever I want to

Great Financial Advisor

Kyle has been a great advisor. He has helped us make some major changes in our finances. He is always kind, willing to listen and softly suggest and advise us in decisions we need to make.
Carla is wonderful. Always friendly. She takes an interest in you as a friend. She remembers things about you and asks about those little details in your life.
We are blessed to have Kyle and Carla watching out for us.
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Customer satisfaction with Edward Jones

I just wanna express my thanks for the service that I get from you. Professional, understanding and efficient. Thanks again!

Complete Trust

Our Financial Advisor is so much more than that to us. We KNOW each other, my husband and I completely trust her, and she’s guided us wonderfully- explaining everything in layman’s terms. Our goals will be met because of our advisor at Edward Jones, and that’s peace of mind!

FIXED: Performance over time-1yr broken

UPDATE: The issue is now fixed. This is a great app. I use it daily to monitor my investment performance. When you select Performance over time-1yr it does not display anything. Then select 5 yr and it displays. Now go back to select 1 yr and the 5yr values remain. 5 yr is the only selection that works. I thought the update would fix it but it did not. How to you contact someone to look at this?
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Financial advisors

Edward Jones financial team, is very prompt and professional. They are excellent financial advisors.

Great Service! Great App

I have peace of mind that my savings are being looked after with my Edward Jones Financial Advisor, Ron Ciminelli. Ron anticipates and plans according to changes that may affect my financial position. His assistant, Diane is very responsive, she follows up on everything - nothing is too small to overlook!

I recommend Ron to anyone looking for a trusted financial advisor!
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Solid advice

Alex Turan and team are professional, knowledgeable, patient and making me money!!!!!!
Nice πŸ‘ job!!!!

Return over time

The return over time isn’t working anymore. It will only give 5yr figures.
1 yr & even setting a custom range won’t update figures.
Please fix. I use this app daily.

Personal touch

It’s great that the team at Edward Jones stays on top of our investments. It shows with the updates and personal notes that come across.
We appreciate Kameron and everyone that makes all that possible.

App Functionality

Take a lesson from Merrill Lynch. Their app makes Edward Jones look like its from the Victorian Era. Update eliminated ytd, current and custom performance reviews. App is severely outdated and not up to par with all information that should be on an easy to see spreadsheet. This app makes me want to find another financial advisor as its unreliable and shady at best.
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My Edward Jones Team

I want everyone to know of the excellent service and support my husband and I receive from Nate Hill, our financial advisor, Katina his knowledgeable and professional assistant and the Edward Jones standard of impeccable customer care and support. Trusting Nate with our finances was one of the best decisions we ever made.
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Financial Guidance

Colleen has been amazing with helping with guiding us in the right direction! We look forward to future growth. Highly recommend her!!

App is always at least 1-3 days behind

The app never gives me the current market balance for my account-I can look on Sunday for my Friday balance and it will still show Thursday date or later.

Recent updates are horrible

So so bad, won’t even open most of the time

Love Edward Jones!!!

I love Edward Jones because I love and trust my advisor…..Richard Binns!

Unable to update info

I received a letter from the EJ Compliance department saying that I need to update my account information, yet it’s impossible to do that through their app. If I can sign in and access confidential information through the app, why can’t I update my basic account information (such as job status, etc…)? Not being able to do so makes the app kinda half assed in my book.
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this is the worse ideal anyone came up with

lets get the kids starting to play with money not pick up sticks

Performance over time-1yr broken

When you select Performance over time-1yr it does not display anything. Then select 5 yr and it displays. Now go back to select 1 yr and the 5yr values remain. 5 yr is the only selection that works. I thought the update would fix it but it did not. How to you contact someone to look at this?

IRA Management

Luana and DJ always do a great job for me and my wife