Trane BAS Operator vs LG HVAC Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Trane BAS Operator
Monitor and control your building's HVAC system remotely. View system status, manage alarms, and make adjustments to temperature and equipment settings to ensure optimal comfort and efficiency.
- View system status and graphics
- Manage active and historic alarms
- Acknowledge and comment on alarms
- Adjust setpoints and override equipment
- Remember connection information
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Check your building’s HVAC system to see the status, make adjustments, respond to hot/cold calls quickly and get more done in your day. The Tracer BAS Operator works with the Trane building automation system controller: Tracer SC version 3.6 and higher. The BAS Operator is fully integrated with Tracer SC – just log in to view your building! The Trane BAS Operator Features: Manage Alarms • See the active and historic alarms in your system, their severity and what generated the alarms. • Acknowledge new alarms and add comments for others to see • Keep the alarm log tidy with the delete alarm functionality View Status • See what’s happening in spaces, with equipment and entire systems. • Built-in graphics for easy to read status, at a glance, including animations. Take Action • Respond to hot/cold calls by adjusting setpoints, overriding equipment and occupancy. A feature of BAS Operator is it remembers the connection information for your connected devices. This is very helpful! However, when Updating to a new version, do not Un-install (or delete) the old version. Doing so will erase the device connection data.
LG HVAC Service
Access technical content and service information for system air conditioners on your mobile device. Features include error code lookup, troubleshooting guides, manuals, refrigerant simulation, and unit conversion tools.
- Error code lookup
- Troubleshooting guide
- Manual guide download
- Refrigerant simulation
- Unit conversion
- Remote call services
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You will be required to set up an account on our LG B2B Partner Portal website (“the Website”, [http://partner.lge.com]) in order to use the Services. The App uses the same account with the Website. Of course, your use of the account follows the Web's Terms & Conditions and Privacy Policy. The Services allows you to find and download the services & technical contents of system air-conditioner through your mobile device and use additional functions such as error code & troubleshooting guide, manual guide, refrigerant simulation, unit conversion, and remote call services.
Screenshots
Verdict
The clearest difference is rating: LG HVAC Service at 3.0 against Trane BAS Operator's 2.4. Trane BAS Operator's advantage is review sentiment (36% vs 25%) and ratings volume (45 vs 10). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
LG HVAC Service holds the better App Store score, 3.0 against 2.4. Both are backed by a comparable volume of ratings — 45 and 10 respectively. Written reviews complicate that: 36% of Trane BAS Operator's written reviews are positive against 25% of LG HVAC Service's, so the app with the better star average is not the one people write more warmly about.
Trane BAS Operator ships an update every 3 months, LG HVAC Service every 2 months. The most recent releases landed on August 25, 2026 and September 13, 2026 respectively.
| Parameter | Trane BAS Operator | LG HVAC Service |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (45 ratings) | 3.0 (10 ratings) — better |
| Positive reviews | 35.9% of reviews — better | 25.0% of reviews |
| Number of ratings | 45 — better | 10 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 114 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | TRANE U.S. INC | LG Electronics, Inc. |
Customer experience
Trane BAS Operator
LG HVAC Service
In-app purchases
Trane BAS Operator
No in-app purchases
LG HVAC Service
No in-app purchases
Questions
Is Trane BAS Operator free?
Is LG HVAC Service free?
Which has better reviews, Trane BAS Operator or LG HVAC Service?
Do Trane BAS Operator or LG HVAC Service have ads?
Which is updated more often, Trane BAS Operator or LG HVAC Service?
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