Comparison

Trane BAS Operator vs LG HVAC Service

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Trane BAS Operator

Monitor and control your building's HVAC system remotely. View system status, manage alarms, and make adjustments to temperature and equipment settings to ensure optimal comfort and efficiency.

Highlights
  • View system status and graphics
  • Manage active and historic alarms
  • Acknowledge and comment on alarms
  • Adjust setpoints and override equipment
  • Remember connection information
Read full description

Check your building’s HVAC system to see the status, make adjustments, respond to hot/cold calls quickly and get more done in your day. The Tracer BAS Operator works with the Trane building automation system controller: Tracer SC version 3.6 and higher. The BAS Operator is fully integrated with Tracer SC – just log in to view your building! The Trane BAS Operator Features: Manage Alarms • See the active and historic alarms in your system, their severity and what generated the alarms. • Acknowledge new alarms and add comments for others to see • Keep the alarm log tidy with the delete alarm functionality View Status • See what’s happening in spaces, with equipment and entire systems. • Built-in graphics for easy to read status, at a glance, including animations. Take Action • Respond to hot/cold calls by adjusting setpoints, overriding equipment and occupancy. A feature of BAS Operator is it remembers the connection information for your connected devices. This is very helpful! However, when Updating to a new version, do not Un-install (or delete) the old version. Doing so will erase the device connection data.

About

LG HVAC Service

Access technical content and service information for system air conditioners on your mobile device. Features include error code lookup, troubleshooting guides, manuals, refrigerant simulation, and unit conversion tools.

Highlights
  • Error code lookup
  • Troubleshooting guide
  • Manual guide download
  • Refrigerant simulation
  • Unit conversion
  • Remote call services
Features
Read full description

You will be required to set up an account on our LG B2B Partner Portal website (“the Website”, [http://partner.lge.com]) in order to use the Services. The App uses the same account with the Website. Of course, your use of the account follows the Web's Terms & Conditions and Privacy Policy. The Services allows you to find and download the services & technical contents of system air-conditioner through your mobile device and use additional functions such as error code & troubleshooting guide, manual guide, refrigerant simulation, unit conversion, and remote call services.

Screenshots

Trane BAS Operator4 screens
LG HVAC Service4 screens

Verdict

The call

The clearest difference is rating: LG HVAC Service at 3.0 against Trane BAS Operator's 2.4. Trane BAS Operator's advantage is review sentiment (36% vs 25%) and ratings volume (45 vs 10). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

LG HVAC Service holds the better App Store score, 3.0 against 2.4. Both are backed by a comparable volume of ratings — 45 and 10 respectively. Written reviews complicate that: 36% of Trane BAS Operator's written reviews are positive against 25% of LG HVAC Service's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Trane BAS Operator ships an update every 3 months, LG HVAC Service every 2 months. The most recent releases landed on August 25, 2026 and September 13, 2026 respectively.

Scorecard4 real differences · 6 level
Trane BAS Operator versus LG HVAC Service: the parameters behind the verdict, then further details
ParameterTrane BAS OperatorLG HVAC Service
PriceFreeFree
Rating2.4 (45 ratings)3.0 (10 ratings) — better
Positive reviews35.9% of reviews — better25.0% of reviews
Number of ratings45 — better10
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS12.0 — better14.0
Further details — not scored
Size114 MB38 MB
Age rating4+4+
DeveloperTRANE U.S. INCLG Electronics, Inc.

Customer experience

Trane BAS Operator

All ratings40 ratings
Positive32.5%
Neutral17.5%
Negative50.0%
Written reviews39 reviews
Positive35.9%
Neutral20.5%
Negative43.6%

LG HVAC Service

All ratings10 ratings
Positive40.0%
Neutral20.0%
Negative40.0%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

In-app purchases

None

Trane BAS Operator

No in-app purchases

None

LG HVAC Service

No in-app purchases

Questions

Is Trane BAS Operator free?
Trane BAS Operator is free to download, with no in-app purchases.
Is LG HVAC Service free?
LG HVAC Service is free to download, with no in-app purchases.
Which has better reviews, Trane BAS Operator or LG HVAC Service?
LG HVAC Service is rated higher. Trane BAS Operator averages 2.4 out of 5 from 45 ratings, while LG HVAC Service averages 3.0 from 10 ratings.
Do Trane BAS Operator or LG HVAC Service have ads?
Neither Trane BAS Operator nor LG HVAC Service shows ads.
Which is updated more often, Trane BAS Operator or LG HVAC Service?
Trane BAS Operator ships an update every 3 months, and LG HVAC Service every 2 months. Most recently, Trane BAS Operator was updated on August 25, 2026 and LG HVAC Service on September 13, 2026.

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