ServiceBridge vs SolutionView Tablet

Manage your business anywhere ServiceBridge is designed to assist with scheduling and job distribution, eliminate paperwork and engage customers to increase sales. -Job and customer management -Scheduling and dispatching -Time cards and location tracking -Equipment and warranty tracking -Inventory management -Personalized customer portal -Digital work orders and estimates -Works online or offline “Since we started using ServiceBridge two years ago we have experienced growth nearing 60% and we have separated ourselves from our competition. Our ability to produce a work order/invoice quicker than anyone in the country is a huge benefit both to us and our customers.” - Brian, President, Petroleum Co, Canada Distribute jobs to field worker mobile devices With the ServiceBridge mobile app, you can instantly distribute job and customer information to field workers, automatically inform your field workers of new assignments and changes to their schedules, and receive job updates made from the field. You can also access photos and signed documents, as well as capture payment information from the field. Reduce office calls and simplify job costing Through ServiceBridge, you can give field workers the option to create new work orders, estimates, and customers from their mobile devices. Field workers will also have the ability to lookup product and service pricing, quote a job, and email estimates directly to customers, making the process that much more smooth. Find the fastest routes, save time and fuel Travel route optimization is simple, as ServiceBridge displays the locations of all current daily assignments on an interactive map and allows you or your drivers to find the closest jobs and avoid traffic. The app also provides voice-guided turn-by-turn driving directions to the job site. Track equipment warranties and service contracts With ServiceBridge, keeping a record of equipment installed at your job locations as well as maintenance history is easy, and that record is accessible from anywhere. With this easily-accessible information, you always know what is covered under the service contract and keep track of manufacturer warranties. Digital job receipts, estimates, and inspection reports Optimize and streamline your processes by emailing all documentation from the field to the customer. Customize all of your documents to include your business information, custom fields, photos and legal language, giving you a consistent representation of your brand across all forms of communication. Additional keywords: ServiceBridge, Field Service Management, field service software, field service management software, scheduling software. Additional notes: -Continued use of GPS running in the background can decrease battery life. -Active internet connection is required to use ServiceBridge app.

As a contractor, you just know when your tools are designed and built by people who actually use them. You don’t have to fight them; they just work—the same way, every time. The same goes for sales software. You want something that will simplify and standardize the appointment, so every customer has a positive experience—the same way, every time. SolutionView Tablet simplifies, standardizes, and maximizes each sales and service appointment. Features Homeowner Education – SolutionView Tablet helps walk the customer through the causes of their problems, so they can understand why you’re recommending the full suite of solutions your company offers. Automated Solutions – When you ask questions like, “Are you interested adding a rain sensor to your system?” and the customer says, “Sure!” – Your company’s preferred rain sensor is automatically added to the Options Page. Findings – Once the inspection is complete, the findings section helps the user share with the customer all that they’ve found, the cause, and what solutions are needed. SolutionView Tablet makes it easy for a customer to express interest in solutions, and lets them add them to the options page without commitment to purchasing. Presentation - For larger projects, use the presentation feature to walk through the different solutions available to them. Each presentation has a follow-up area where they can continue to learn more or add to solution to the options page. Tiered Options and Right-Sizing – SolutionView Tablet provides three project options for the homeowner to see all that is possible. The options page allows for them to compare projects without the need to leave the screen. The power in this page is that the homeowner can choose & select themselves! As selections are made, prices change. If you offer incentives or financing, apply those right to this page so that the customer see those in consideration into their final project selection. Proposal and Payment – After the presentation, the homeowner is presented with a professional branded proposal and payment can be taken. The guided experience that SolutionView Tablet provides from start to finish of an appointment is unmatched and will go a long way for consistent experiences of your company’s brand and overall customer experience. SolutionView Tablet users immediately see their closing percentages and average ticket size go up. We’re excited for SolutionView Tablet to assist and guiding you in delivering remarkable experiences for your customers.