Is anyone using this app by choice??
Let me run a business through an app that crashes every other minute
Logs out all the time!
Have to open app every time I use it.
Crashes on bout every time
Literally crashes on boot every single day. Not even getting into all the weird usability issues.
App crashes on boot every time
How have you not fixed the fact that the app crashes the first time I open it every day. Every day I open it, I’ll kill it, then reopen. I’m not the only one
Randy
App closes right after I log in to my job upon arriving to job. To see anything about the job I have to sit and wait for the app to restart and load everything all over again. Sometimes it does this while I’m trying to actually enter things into it
This has been a behavior of this app for 7 years and I can’t be the only person noticing this obnoxious behavior of this app.
This has been a behavior of this app for 7 years and I can’t be the only person noticing this obnoxious behavior of this app.
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Not working properly
Can’t delete parts not needed for estimate (swiping left to delete doesn’t work anymore) can’t put zero for quantity please fix asap!
App problems
The app crashes all the time and it’s very glitchy
iOS 15 not working
Every time I open the app it Force closes. iPhone XR iOS 15.
Waste of time….
Either wasting my time updating app or checking device activation… spend hours a week just waiting for app to load…. Absolutely annoying….
Not like in the most
The routing in or in with the app is kinda horrendous. And no way to move jobs up or down.
Constant Crashing
After latest update app constantly crashes, nearly unusable. As much as this company charges this needs to get fixed fast.
Could be so much better
Constantly hangs up and requires a restart often leading to days before pictures are uploaded and an actual sync can take place. Trying to use this app every day on the job and then later at my desk to finalize paperwork has so frustrated me I often do not complete my work on time. The only real fix is to purge the database. Bit beware you could loose data from days past that was not synced
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Please fix to work in dark mode for iPhone
A good solid app that I have been using for 3 years now. That said, iOS 13 introduced dark mode and I love that. And at first the previous version of ServiceBridge worked with it. The display was still normal, but that was fine; I could use it. Now with the recent update the display is difficult to read and I have to switch out of dark mode to do any work in ServiceBridge. It’s a little bit of a hassle. It’s the only app on my phone, out of dozens, that I have to do that for. If ServiceBridge could just put it back how it was that would be great. Even better if they can get it to actually work in dark mode.
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Love the software
I have been using Servicebridge for over 1.5 yrs. I will be completely honest, I was not impressed in the beginning. BUT the staff has listened to our wants and complaints. This software has changed my entire business and has given me a huge edge over my competition. I highly recommend Servicebridge. Be patient learning how it all comes together it will pay off for you big time! Fan for life!
SERVICEBRIDGE -Please continue to update and lets get this automated texting up and running soon!!!
SERVICEBRIDGE -Please continue to update and lets get this automated texting up and running soon!!!
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Breaks down with glitches often. Support is spotty.
Having said that I don’t know what other contractor servicing apps or software would help us … I’m held hostage to using this software for our business.
Built to Scale
We have been using ServiceBridge for at least 8 years now. The most important consideration when choosing a field service app is asking the question- Is it capable of scaling ?
There are many other apps out there but if you have intentions of growing past a couple of field workers then my advice is to choose right the first time as changes down the line take a significant amount of human resource and learning at a time when you need to focus on the actual business and not back office efficiencies and systems.
Constant improvements to an already robust reporting and api interface will allow your business to grow to the next level whilst keeping the back office costs low with the efficiencies that ServiceBridge provides.
Desktop and all iOS apps receive a 5 star rating from me.
There are many other apps out there but if you have intentions of growing past a couple of field workers then my advice is to choose right the first time as changes down the line take a significant amount of human resource and learning at a time when you need to focus on the actual business and not back office efficiencies and systems.
Constant improvements to an already robust reporting and api interface will allow your business to grow to the next level whilst keeping the back office costs low with the efficiencies that ServiceBridge provides.
Desktop and all iOS apps receive a 5 star rating from me.
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Awesome in-field proposal functions
This program is excellent for service companies that need to propose jobs in the customers home at the time of the inspection.
The back end syncing with quickbooks is also great.
Any problems we have had over the past two years they have responded to quickly and worked through the issue to continue improving their product.
The back end syncing with quickbooks is also great.
Any problems we have had over the past two years they have responded to quickly and worked through the issue to continue improving their product.
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Frustrating
Every time you guys update the app to make it run smoother you change something and make something else worse. Please stop. The daily route change is by far the worst. Having to zoom in several times to find a job. It’s ridiculous. Please change it back to how it was ASAP. I use this app daily and it continues to get worse.
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Great software
We are happy we made the switch to this!
President
The program is great if you can get the service technicians to to use it properly. The camera is the best function, “a picture is worth a thousand words”. However, one downside it is very time consuming entering the daily work orders .
