Zuper - Field Service Your Way

Your customer communication, now in one place. This update introduces a powerful new email experience inside Zuper, along with faster media handling, smarter payment feedback, and reliability improvements across everyday workflows. Updates - Introducing Lightning Search - Find what you need faster with a single, relevance-ranked search across all accessible modules. - Quickly narrow results using All or module-specific filters and seamlessly browse more results as you scroll. - Available for organizations with Lightning Search enabled. - Introducing Unified Email Inbox - Connect supported Google or Microsoft mailboxes directly to Zuper Connect. - Access multiple mailboxes in one place, browse folders, and quickly find conversations using search and filters. - Read and manage complete email threads without leaving Zuper. - Compose and reply from Zuper - Create new emails or Reply, Reply All, and Forward directly from email conversations. - Format your messages, reuse email templates, and attach photos, documents, or media from Job Gallery. - Easily choose the mailbox you want to send from. - Email, connected to your work - Access relevant email conversations directly from Job Details and Customer Details. - Emails sent from these workflows stay associated with the relevant Job or Customer. - Share Quotes, Invoices, and Proposals through the new Zuper email experience with the document and customer details ready to go. - Email access and sending capabilities respect your organization's configured permissions. - Smoother photo and video imports - Improved device-gallery imports to handle photos and videos more efficiently, especially when working with larger media selections. Fixes - Photos selected from the device gallery now appear together more reliably in Job Gallery. - Improved the Quote, Invoice, and Proposal line-item editing experience, including Add-Ons, selection, reordering, discounts, and empty states. - Photo Feed now makes it easier to navigate directly from a photo to its associated Job. - Payment options now refresh correctly after Quote or Invoice status changes. - Improved Zuper Pay feedback with clearer cancelled, declined, and failed payment states and more useful failure information. - Improved card-reader connection handling with clearer errors and retry options. - Improved incoming call reliability when calls are affected by device Focus or Do Not Disturb settings. - Punch-in and punch-out reminders now respect approved Time Off and company holidays. - Additional performance, stability, and reliability improvements across Zuper.