JPay vs TouchPay Child Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
JPay
Easily connect with and support incarcerated individuals. Send money, emails, photos, eCards, and videograms. Purchase tablets and fund media accounts for your contact.
- Send money to trust accounts
- Send and receive emails and photos
- Send eCards and videograms
- Purchase tablets for contacts
- Fund media accounts
- Schedule recurring money transfers
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The JPay App is the easiest way to stay connected and support your incarcerated individual. JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms. Purchase a tablet for your contact and fund their media account. Features: - Create your JPay account - Send money with your credit/debit card once or schedule recurring transfers - Purchase stamps for Email, Snap n’ Send® and Videograms - Send and receive Emails - Get new Email notifications - Send emails to multiple recipients - Prepay for an Email reply or transfer stamps - Attach and send photos - Send just a photo with Snap n’ Send - Send a 30 second Videogram - Setup a low stamp balance reminder - Purchase tablet fir your contact - Fund media account for tablet content - Add/edit payment options and option to save card for future - Manage your profile Service availability varies, not all services available at all facilities
TouchPay Child Support
Facilitates quick and reliable child support payments. Supports major credit cards and PayPal, saving users time to focus on family. Currently available at select agencies with more planned.
- Fast child support payments
- Dependable payment processing
- Visa, MasterCard, Discover, Amex support
- PayPal integration
- Supports select agencies
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When it comes to providing for your child, payments need to be fast and dependable. With TouchPay, your child support payments are quick and worry-free, saving you time to spend with the people who mean the most in your life. Payment types accepted through the app: Visa MasterCard Discover* American Express* PayPal * only accepted at select agencies Please Note: This app currently only accepts Child Support payments at select agencies. More agencies coming soon!
Screenshots
Verdict
The clearest difference is rating: TouchPay Child Support at 3.0 against JPay's 2.3. TouchPay Child Support also leads on monetization model (ad-supported vs free with in-app purchases) and device support (3 vs 1). JPay's advantage is ads (none vs shown) and ratings volume (13K vs 25). On price, review sentiment and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TouchPay Child Support holds the better App Store score, 3.0 against 2.3. That said, the two scores are not equally well evidenced: JPay has 13K ratings behind it against 25, so its average is the more settled of the two. Written reviews point the same way: 7% of JPay's written reviews are positive against 13% of TouchPay Child Support's.
| Parameter | JPay | TouchPay Child Support |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (13K ratings) | 3.0 (25 ratings) — better |
| Positive reviews | 7.5% of reviews | 12.5% of reviews — better |
| Number of ratings | 13K — better | 25 |
| Update frequency | Every 2 months | — |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Best chart rank | #165 — better | — |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 18 | 12.0 — better |
| Further details — not scored | ||
| Size | 33 MB | 7 MB |
| Age rating | 17+ | 4+ |
| Developer | JPay LLC | Global Tel Link Corporation |
Customer experience
JPay
TouchPay Child Support
Bugs and requests
JPay
Reported bugs
4 issues- Login issues and inability to access accounts
- Disappearing messages and photos
- Stamps not being properly deducted or credited
- Compatibility problems with newer device updates
Requested features
5 requests- Read receipts for messages
- Ability to view full message history
- Improved notification system
- Easier photo/video attachment process
- Support for more currencies and countries
TouchPay Child Support
Not enough reviews yet to summarise bugs or requests.
In-app purchases
JPay
No in-app purchases
TouchPay Child Support
No in-app purchases
Questions
Is JPay free?
Is TouchPay Child Support free?
Which has better reviews, JPay or TouchPay Child Support?
Do JPay or TouchPay Child Support have ads?
Other comparisons
