Comparison

QTrak vs Mailroom by PackageX

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

QTrak

Streamline package receiving and delivery with a mobile app that transforms your device into a high-speed barcode scanner. Capture tracking data, notify recipients, and obtain digital signatures. Access comprehensive delivery history through a secure cloud portal.

Highlights
  • High-speed barcode scanning
  • Real-time recipient notifications
  • Digital signature capture
  • Cloud-based data storage
  • Web portal for history retrieval
  • Package routing
Features
Read full description

If you are still using a clipboard, paper, and pen or a complicated package scanning solution to log your incoming express carrier deliveries you're going to want to try QTrak. By enhancing the iPhone and iPod cameras so they function as high-speed barcode readers that can recognize carrier barcodes, QTrak can quickly capture package-tracking information for all UPS, Fedex, USPS, and DHL shipments. Using the application the item can then be routed and if required an email or text message sent to notify the recipient. The entire receiving process takes less than 10 seconds. At the point of delivery the recipient signs for the package(s) directly on the iPhone or iPod. All receiving and delivery data including a digital image of the signature is transferred in real time via the iPhone 3G connection or the users wireless network to a secure cloud database that is accessed via a web portal. Managers using the QTrak website can search for item delivery detail and quickly retrieve detailed package history including who received the package, what time it was received, who delivered it, what time it was delivered, who signed for it, and an image of their signature. This information can be emailed to or accessed directly by authorized individuals. Organizations benefiting from QTrak’s technology include, mail and receiving centers, college and university housing departments, and residential building managers, Mailbox / Pack & Ship Stores. QTrak is available on a 30 day free trial for existing iPhones, iPod5, iPad, and iPad Mini users. For more information visit us on the web or call 1-877-QTrak11 (877-787-2511).

About

Mailroom by PackageX

Automate mailroom and front desk operations with AI-powered photo scanning. Instantly extract delivery information, match packages to recipients, and manage notifications and alerts. Track all inbound and outbound items with contactless pickup options.

Highlights
  • AI-powered package scanning
  • Automated recipient notifications
  • Inbound/outbound tracking
  • Contactless proof of pickup
  • Cloud-based operation
  • Searchable delivery logs
Features
Read full description

Mailroom by PackageX uses machine vision and AI to automate your mailroom and front desk operations with a simple photo, across industries, including higher education, real estate, and co-working spaces. Simply snap a photo of any package or delivery label (even handwritten!), and Mailroom by PackageX will automatically extract all relevant information to match deliveries to the correct recipients, manage notifications, send alerts, collect proof of pickups and keep track of every item that enters and leaves your mailroom. Features * Cloud-based. No need for specialized hardware. * Batch scan packages and notify recipients with the click of a single button * Inbound and outbound package tracking * Quick and easy searches: search by carrier, retailer, sender, sender address or recipient * Read printed, handwritten and even partially destroyed labels * Users can assign a designated pickup person to collect all of their business's packages * Fully contactless proof of pickup options * Robust data and analytics * Email customization and co-branding * Access to our "Virtual Mailroom" features. Convenient call to action buttons within your notification emails. * Touch and Face ID Login * 24/7 access to our world-class customer support team Please note: If you are new to Mailroom by PackageX, please reach out to our sales and support team at sales@packagex.app for a live demo or assistance in setting up your account.

Screenshots

QTrak4 screens
Mailroom by PackageX4 screens

Verdict

The call

The clearest difference is update cadence: Mailroom by PackageX at fortnightly against QTrak's every 3 months. Mailroom by PackageX also leads on rating (4.1 vs 3.8). QTrak's advantage is ratings volume (64 vs 19) and iOS requirement (11.0 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Mailroom by PackageX holds the better App Store score, 4.1 against 3.8. Both are backed by a comparable volume of ratings — 64 and 19 respectively. Written reviews complicate that: 52% of QTrak's written reviews are positive against 50% of Mailroom by PackageX's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

QTrak ships an update every 3 months, Mailroom by PackageX fortnightly. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.

Scorecard4 real differences · 6 level
QTrak versus Mailroom by PackageX: the parameters behind the verdict, then further details
ParameterQTrakMailroom by PackageX
PriceFreeFree
Rating3.8 (64 ratings)4.1 (19 ratings) — better
Positive reviews52.2% of reviews — better50.0% of reviews
Number of ratings64 — better19
Update frequencyEvery 3 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS11.0 — better15.0
Further details — not scored
Size55 MB75 MB
Age rating4+4+
DeveloperQ Compile Inc.PackageX

Customer experience

QTrak

All ratings61 ratings
Positive68.9%
Neutral6.6%
Negative24.6%
Written reviews23 reviews
Positive52.2%
Neutral8.7%
Negative39.1%

Mailroom by PackageX

All ratings19 ratings
Positive73.7%
Neutral5.3%
Negative21.1%
Written reviews6 reviews
Positive50.0%
Neutral16.7%
Negative33.3%

In-app purchases

None

QTrak

No in-app purchases

None

Mailroom by PackageX

No in-app purchases

Questions

Is QTrak free?
QTrak is free to download, with no in-app purchases.
Is Mailroom by PackageX free?
Mailroom by PackageX is free to download, with no in-app purchases.
Which has better reviews, QTrak or Mailroom by PackageX?
Mailroom by PackageX is rated higher. QTrak averages 3.8 out of 5 from 64 ratings, while Mailroom by PackageX averages 4.1 from 19 ratings.
Do QTrak or Mailroom by PackageX have ads?
Neither QTrak nor Mailroom by PackageX shows ads.
Which is updated more often, QTrak or Mailroom by PackageX?
QTrak ships an update every 3 months, and Mailroom by PackageX fortnightly. Most recently, QTrak was updated on November 6, 2026 and Mailroom by PackageX on November 2, 2026.

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